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Hand written tickets for 16 segments?

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Old Feb 14, 2008 | 3:16 pm
  #1  
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Hand written tickets for 16 segments?

I thought that the 16 segment rule meant AA would not have to hand write any OneWorld tickets.

Even though initially my tickets were computer printed (16 segments), now they needed to be hand written.

I tried asking why, but no one knew an exact answer other than they were sure.

Any guesses?

p.s. The AA RTW desk is great. I had some changes (BA) to my ticket I was not happy with, but they did the best to make a bad situation better.

Last edited by AAaLot; Feb 14, 2008 at 3:26 pm
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Old Feb 14, 2008 | 4:27 pm
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I believe there are some airports/carriers that cannot handle e-tickets. You may have one or more of these on your itinerary.

IIRC, CMB is one.
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Old Feb 14, 2008 | 4:56 pm
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Originally Posted by serfty
I believe there are some airports/carriers that cannot handle e-tickets. You may have one or more of these on your itinerary.

IIRC, CMB is one.

I think the OP is referring to the difference between a "normal" paper ticket and a paper ticket which is hand written (yes, you can actually hand write a paper ticket).

A 16 segment ticket should be a normal paper ticket (or E-Ticket) and I can't think why it needs to be hand written. Maybe the printer was broken or they were bored?
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Old Feb 14, 2008 | 4:58 pm
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Originally Posted by serfty
I believe there are some airports/carriers that cannot handle e-tickets. You may have one or more of these on your itinerary.

IIRC, CMB is one.
No, took out weirder locations for AA locations.
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Old Feb 14, 2008 | 7:46 pm
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Returning to stone ages??
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Old Feb 14, 2008 | 7:51 pm
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Needless to say our AAgents at our local airport know us and love us. They said it took 2 of them 4 hours to hand write them all out...and I believe them.

I am taking them a box of candy to thank them.
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Old Feb 14, 2008 | 7:58 pm
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Originally Posted by AAaLot
Needless to say our AAgents at our local airport know us and love us. They said it took 2 of them 4 hours to hand write them all out...and I believe them.

I am taking them a box of candy to thank them.
The fare and tax calculations / input took up most of this time. I'm surprised the CRS couldn't force this out - 16 segments is 4 "4 coupon" ticket numbers. I hope you don't come down with red carbon poisoning from the trip
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Old Feb 16, 2008 | 6:26 pm
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Many tickets have so much taxes these days that its getting harder and harder to input all figures onto tickets. If the taxes don't add up, the CRS will refuse to print the ticket. Then the agents have no choice but to hand write the ticket.

And IATA hopes to do away with paper tickets this year? LOL. Good luck!
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Old Feb 16, 2008 | 7:30 pm
  #9  
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Originally Posted by Guy Betsy
Many tickets have so much taxes these days that its getting harder and harder to input all figures onto tickets. If the taxes don't add up, the CRS will refuse to print the ticket. Then the agents have no choice but to hand write the ticket.
This happened to me, last year--it was an unpleasant surprise, at the time. After flying a segment, I was able to get the ticket reissued in the US as an electronic ticket; however, all of the tax info was separately printed out and handed to me with the warning, "Don't lose this piece of paper with the tax details, especially if you intend on making any changes."
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Old Feb 17, 2008 | 1:44 am
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Originally Posted by pdb
This happened to me, last year--it was an unpleasant surprise, at the time. After flying a segment, I was able to get the ticket reissued in the US as an electronic ticket; however, all of the tax info was separately printed out and handed to me with the warning, "Don't lose this piece of paper with the tax details, especially if you intend on making any changes."
You are lucky ?
CTO of CX TYO simply refused to issue e-ticket.

Last year (March 2007), CX Tokyo City Ticket Office could not issue e-ticket for my 13 segments AONE3.
They said they could not input tax/surcharge info into e-ticket database due to amount of info.

They attached paper of tax/surcharge calculation to back of all ticket coupons(e.g. 13 copies for flight coupons and a few copies for passenger reciepts)

They said they had no idea about ticket issueing when e-ticket is required.
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