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DONE4 Booking Error CX - QF

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DONE4 Booking Error CX - QF

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Old Jul 6, 2007 | 3:45 pm
  #1  
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DONE4 Booking Error CX - QF

Hi All,

I am currently booking a DONE4 and using CX to do the ticketing.

I have made some changes to the booking through CXCUPID. my QF and BA segments are confirmed according to CUPID.

However I just entered the QF Amedaeus PNR and discovered that the QF segments have not been changed.

The problem at the moment is that there are no mroe D Class availability and according to CUPID I am still Confirmed on these QF flights!

What should I do?
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Old Jul 6, 2007 | 6:54 pm
  #2  
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Sometimes changes done in the booking system of the ticketing entity do not get passed immediately to the booking systems of other carriers.
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Old Jul 7, 2007 | 2:52 am
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The problem is that is has been over 4 days and the CX agent have no idea as it is showing confirmed in CUPID.
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