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Originally Posted by christep
(Post 7988735)
Not true - you can make the relevant coupons open and then make them out to the city code. I have done this previously when not sure, for example, whether I could confirm a flight LHR-IAD but knew that I had a confirmed reservation LHR-BWI as backup. When ticketed I got an open coupon LHR-WAS which could be used either way.
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Originally Posted by QF009
(Post 7989257)
AFAIK surface segments also incur VOID segments on paper tix. Must be due to the IT infrastructure? I'm actually wondering about the same thing myself.
Would like to get a copy of the IATA ticketing handbook, although that probably just says what you have to do, and not why that's the case. |
Originally Posted by wandering_fred
(Post 7989864)
Looks like someone will have to find out if PER-NRT-LHR is a valid connection that only "touches" SE Asia in order to get from SWP to Europe after originating in SE Asia......
The flight distance is OK even if it is a 763 from/to PER Happy wandering Fred |
RTW desk uncertain on existing tickets
I just booked a re-issue of an outstanding DONE4 (now a DONE5) that has a surface segment remaining, and the AA RTW desk didn't know if the new segment rule applied to existing PNRs or not. A supervisor went ahead and okayed it but since I have to go to the airport for a paper ticket reissue (something about them not being able to see an image of the ticket) I fear the final chapter may not yet be writ.
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Originally Posted by milksheikh
(Post 7990459)
With handwritten paper tickets I can understand it. If in a 4-coupon book you fly JFK-LAX//SFO-JFK, the all four airports need to be written out, with a voided coupon for the LAX//SFO surface segment. This isn't the case with printed paper tickets, and the DONE4 paper tickets we have (that are now printed, thanks to a recent reissue) have no skipped coupon or stock control numbers for the surface segments.
Would like to get a copy of the IATA ticketing handbook, although that probably just says what you have to do, and not why that's the case. |
Here's a summary of this set of fare changes as now published on cxagents.com. The spreadsheet versions of the rules have not been updated yet. I will upload them as usual when they have been.
Code:
oneworld Fare Conditions Revise |
From a QF customer service rep.
'As per your request, clarifying the rules of the 4 continent Oneworld Explorer fare. LHR and LGW are considered London and as one city, just as JFK and LGA is New York and not considered a ground segment.' 'The new rules that have been introduced in relation to the number of segments permitted is unrelated to e-ticketing. At the moment the maximum number of segments that can be issued on an e-ticket is 16. As you have 20 segments, you will have a paper ticket.' I needed to do a little bit of messing about to get my itinerary to fit but am still getting over 52k miles so pretty happy with that. Good luck to those who are trying to re-jig. |
Originally Posted by sailrob81
(Post 8000680)
'The new rules that have been introduced in relation to the number of segments permitted is unrelated to e-ticketing. At the moment the maximum number of segments that can be issued on an e-ticket is 16. As you have 20 segments, you will have a paper ticket.' |
Originally Posted by satprof
(Post 8001741)
Any significance in 'at the moment'?
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Originally Posted by serfty
(Post 7985448)
The onewould planner always included surface segments in it's count. Until yesterday, it was a Bug!
Just means you have to be more creative i guess, i'll now be flying LHR-JHB and then jumping a cheap flight/train to Capetown thereby saving a segment (which i will be using longhaul) |
{deleted - misread}
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Originally Posted by globalste
(Post 8012260)
I was wondering what all the fuss was about because i have only just started using the OW planner this last week - i was confused that having a flight from Capetown to HKG was classed as 2 segments bc i dont have any option but to go via Jo'Burg but i just thought it was part of the rules.
Just means you have to be more creative i guess, i'll now be flying LHR-JHB and then jumping a cheap flight/train to Capetown thereby saving a segment (which i will be using longhaul) |
Originally Posted by sailrob81
(Post 8000680)
From a QF customer service rep.
'As per your request, clarifying the rules of the 4 continent Oneworld Explorer fare. LHR and LGW are considered London and as one city, just as JFK and LGA is New York and not considered a ground segment.' 'The new rules that have been introduced in relation to the number of segments permitted is unrelated to e-ticketing. At the moment the maximum number of segments that can be issued on an e-ticket is 16. As you have 20 segments, you will have a paper ticket.' I needed to do a little bit of messing about to get my itinerary to fit but am still getting over 52k miles so pretty happy with that. Good luck to those who are trying to re-jig. |
By definition there is no surface segment between co-terminals. What is less clear (at least to me) is if this is a move to count all coupons once e-tickets become compulsory, and whether using co-terminals requires an extra coupon.
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