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Originally Posted by Dave Noble
(Post 8137266)
If you get CX to do it then they will charge fuel fines based on their policy. The fact that AA oiriginally issued it would make no odds...
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Originally Posted by Dave Noble
(Post 8137266)
If you get CX to do it then they will charge fuel fines based on their policy. The fact that AA oiriginally issued it would make no odds. Given the lack of fuel fines that would have been paid to AA, it would not be surprising to get hit with a huge fee getting a fuel finer to reissue
Dave It may have been unclear in my post that this relates to - When I questioned Cathay - trying to get to the root of why they were charging so much tax for 5 x AA N/A segments and 4 x Qantas segments they stated that they were charging no fuel surcharges for AA North American flights (as in AA don't charge fuel surcharges). Anyway, after a lot of pushing, a lot of moaning and finally asking to have the exact breakdown of figures e-mailed over I finally had the ticket re-issued for $150.00 in taxes (+ re-route fee) extra - down from quotes of $740.00 (+RRF) to $515 (+RRF) to the final figure in less than a week. Saved almost $600.00 but lost 5 flying days :( To get back to the original thread - at least Cathay re-issued a pre-rule change ticket with no problem on that score. |
Originally Posted by websterlewis
(Post 8141166)
It may have been unclear in my post that this relates to - When I questioned Cathay - trying to get to the root of why they were charging so much tax for 5 x AA N/A segments and 4 x Qantas segments they stated that they were charging no fuel surcharges for AA North American flights (as in AA don't charge fuel surcharges).
Anyway, after a lot of pushing, a lot of moaning and finally asking to have the exact breakdown of figures e-mailed over I finally had the ticket re-issued for $150.00 in taxes (+ re-route fee) extra - down from quotes of $740.00 (+RRF) to $515 (+RRF) to the final figure in less than a week. Saved almost $600.00 but lost 5 flying days :( To get back to the original thread - at least Cathay re-issued a pre-rule change ticket with no problem on that score. If you ask them to itemize the charges, it appears that they either take the time to actually do the calculation, or at least lower their wild guess to something more palatable. I never got an explanation, just a sizable reduction, and it would appear you didn't get an accounting either. I seriously believe they have no clue and just throw together whatever they feel like. |
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