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A word about LAN's IFE on the A343

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A word about LAN's IFE on the A343

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Old Mar 4, 2007 | 7:30 am
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A word about LAN's IFE on the A343

On several of my very recent LA transatlantic A343 flights the IFE has been problematic at best, and I don't mean just my seat, I mean for everybody, so if you don't plan to sleep and want to while the 12+ hrs away, make sure you bring a book, or a laptop, or DVD, plus an adapter (LA's power conection is kind of weird).
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Old Mar 4, 2007 | 10:01 am
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Some airlines have been offering compensation for defective IFE systems (ranging from a few thousand FF miles to duty free vouchers for USD 200, the latter by CX in F). Has LAN been offering any compensation?
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Old Mar 4, 2007 | 10:03 am
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Do you mean the Empower (circular DC plug much smaller than the automobile cigarette-lighter type DC plug)? AFAIK, there are only three choices, two DC and one is the 110/220 normal electrical outlet.
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Old Mar 4, 2007 | 10:14 am
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Originally Posted by eightmillionmiler
Do you mean the Empower (circular DC plug much smaller than the automobile cigarette-lighter type DC plug)? AFAIK, there are only three choices, two DC and one is the 110/220 normal electrical outlet.
I never had a reason to even look there before last time, so I really don't know and I am far from an expert, but yes, it must be an Empower as it looked like a mini cigarrette-lighter type to me. Never saw the DC outlet(s), which goes to show how little I know about that stuff.
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Old Mar 4, 2007 | 10:31 am
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Originally Posted by eightmillionmiler
Do you mean the Empower ...
I can confirm that LAN does use Empower.

Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
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Old Mar 4, 2007 | 4:05 pm
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Their system was always glitchy when trying to play the games, but I never had issues with the movies/CDs. However, I have been stuck on 767s for the past year and now on into eternity.
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Old Mar 4, 2007 | 4:32 pm
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Originally Posted by number_6
I can confirm that LAN does use Empower.

Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
Some LAN planes use Empower, but some use standard US (and others) 110V outlets. I had 4 LAN 767 flights in a recent trip and I recall 3 out of the 4 having 110V outlets (new Premium Business as well as the old 2-class planes), and the other one (3-class plane) Empower.

The 110V outlet had some sort of template that rotated where you could plug a standard US 3-prong plug, but I am sure the wholes allowed for other countries' plugs as well. Very similar to the one on IB's new J seat.
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Old Mar 4, 2007 | 4:45 pm
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Yes, the 767P has a 110V outlet, but the A340 none that I could see.
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