A word about LAN's IFE on the A343
#1
Original Poster
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
A word about LAN's IFE on the A343
On several of my very recent LA transatlantic A343 flights the IFE has been problematic at best, and I don't mean just my seat, I mean for everybody, so if you don't plan to sleep and want to while the 12+ hrs away, make sure you bring a book, or a laptop, or DVD, plus an adapter (LA's power conection is kind of weird).
#2
Original Member

Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
Some airlines have been offering compensation for defective IFE systems (ranging from a few thousand FF miles to duty free vouchers for USD 200, the latter by CX in F). Has LAN been offering any compensation?
#3
Join Date: Aug 2006
Location: 33,000 feet
Programs: aa exp and ck, spg plat, hz pc, dl life gld, marriott life plat, others
Posts: 553
Do you mean the Empower (circular DC plug much smaller than the automobile cigarette-lighter type DC plug)? AFAIK, there are only three choices, two DC and one is the 110/220 normal electrical outlet.
#4
Original Poster
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
#5
Original Member

Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
I can confirm that LAN does use Empower.
Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
#6
A FlyerTalk Posting Legend




Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,599
Their system was always glitchy when trying to play the games, but I never had issues with the movies/CDs. However, I have been stuck on 767s for the past year and now on into eternity.
#7
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
I can confirm that LAN does use Empower.
Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
Most airlines are getting rid of Empower when they refurbish their J/F cabins. Most are now going to standard 3-prong AC plug (and 110V AC), allowing the use of medical devices as wel as laptops, etc. And stopping the need to carry 5 different kinds of adapters around. Empower is an idea whose time has come and gone.
The 110V outlet had some sort of template that rotated where you could plug a standard US 3-prong plug, but I am sure the wholes allowed for other countries' plugs as well. Very similar to the one on IB's new J seat.

