Changes to a DONE5 already in progress
#1
Original Poster


Join Date: Jun 2004
Location: BRU (SEA, JNB)
Programs: Mucci Reperateur des Coeurs Brises
Posts: 4,120
Changes to a DONE5 already in progress
I have two questions related to making changes to a DONE5 currently in progress. If these have appeared elsewhere, please accept my apologies and direct me to the appropriate threads (a fast search turned up nothing).
1) With two people traveling together on the same booking, can one of us fly seperately on one of the intercontinental segments? I mean, make a change to that particular person's booking but not the other person?
2) The (possible) changes will be made in Seattle. Would anyone recommend if it is better to call or go to AA, or go to the BA ticketing desk at SEA? Or would it be even better to call the person who originally issued the tickets? (The agent was in the Netherlands, DONE5 is ex-JNB).
Thanks for any and all advice!
1) With two people traveling together on the same booking, can one of us fly seperately on one of the intercontinental segments? I mean, make a change to that particular person's booking but not the other person?
2) The (possible) changes will be made in Seattle. Would anyone recommend if it is better to call or go to AA, or go to the BA ticketing desk at SEA? Or would it be even better to call the person who originally issued the tickets? (The agent was in the Netherlands, DONE5 is ex-JNB).
Thanks for any and all advice!
#2
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
1) Of course - xONEn is not a ticket type that requires people to travel together!
2) Assuming that the ticket is on BA ticket stock then I would talk first to the BA RTW desk to get it set up for collection at the BA desk in SEA. However, the downside to this is that you will probably get hit for GBP25 (or equivalent - not sure if that is per ticket or per request) plus any increases in fuel surcharges plus the USD125 change fee (per ticket) by BA, whereas AA would only charge you the USD125 change fee.
2) Assuming that the ticket is on BA ticket stock then I would talk first to the BA RTW desk to get it set up for collection at the BA desk in SEA. However, the downside to this is that you will probably get hit for GBP25 (or equivalent - not sure if that is per ticket or per request) plus any increases in fuel surcharges plus the USD125 change fee (per ticket) by BA, whereas AA would only charge you the USD125 change fee.
#4
Original Poster


Join Date: Jun 2004
Location: BRU (SEA, JNB)
Programs: Mucci Reperateur des Coeurs Brises
Posts: 4,120
Originally Posted by Traveloguy
I would strongly recommend a visit to the oneworld forum where many questions like this are answered.
Enjoy your trip.
Enjoy your trip.
Originally Posted by christep
1) Of course - xONEn is not a ticket type that requires people to travel together!
Originally Posted by christep
2) Assuming that the ticket is on BA ticket stock then I would talk first to the BA RTW desk to get it set up for collection at the BA desk in SEA. However, the downside to this is that you will probably get hit for GBP25 (or equivalent - not sure if that is per ticket or per request) plus any increases in fuel surcharges plus the USD125 change fee (per ticket) by BA, whereas AA would only charge you the USD125 change fee.
#5
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
AA's RTW desk is +1 800 247 3247. It's telephone only but they can normally set everything up so the reissue can be done at the AA desk at a specified airport.
The only time I've found this gets difficult is if you are taking flights on the ticket during the period when they are trying to set it up for reissue (i.e. if you are trying to get the reissue done in the middle of a sequence of more or less back-to-back flights).
The only time I've found this gets difficult is if you are taking flights on the ticket during the period when they are trying to set it up for reissue (i.e. if you are trying to get the reissue done in the middle of a sequence of more or less back-to-back flights).

