AA Record Locator and PNR
Apr 1, 2005 | 6:29 pm
#1
Original Poster
Join Date: Apr 2003
Location: MEL/LAX
Programs: AAdv GLD(MM), QF LTS, UA MP_nada, HH Gld, SPG, GoldenCircle Jade
Posts: 4,478
AA Record Locator and PNR
Just made a reservation with the AA RTW desk for a DONE4 ex-BKK. I must agree that the service was knowledgeable and efficient - much better experience than the QF Premium desk.
Almost the first question he asked me was ex-??? and then whether I was going to get CX to issue or a TA - clearly done this before!!!! He tried to re-direct me to make the reservation with CX as otherwise they wouldn't be able to see/ticket an AA made reservation - a valid point, but I assured him it would be a TA in BKK.
Only took 5-10 minutes for the entire thing - mixture of dated and open segments. He had to put me on hold for 3-4 minutes to check whether RIC-LAX AA 2461 (direct with a stop in DFW) was allowed given I already had 5 other NA segments - came back assuring me it was fine (which was not in doubt
). Even was able to give me the info for the AA BKK ticketing agent.
But all of the above is by the by. At the end of the reservation I asked for the Record Locator. He gave me the AA reference (I confirmed this with him). So my question is: Is there a way I can determine what my GDS (I guess Sabre?) PNR is? For instance I want to see my reservation on checkmytrip.com or virtuallythere.com or viewtrip.com whichever is applicable. I can see the reservation on AA.com but only for the dated segments (not the open ones). I tried the AA Ref in all of the sites and couldn't bring up my reservation.
Almost the first question he asked me was ex-??? and then whether I was going to get CX to issue or a TA - clearly done this before!!!! He tried to re-direct me to make the reservation with CX as otherwise they wouldn't be able to see/ticket an AA made reservation - a valid point, but I assured him it would be a TA in BKK.
Only took 5-10 minutes for the entire thing - mixture of dated and open segments. He had to put me on hold for 3-4 minutes to check whether RIC-LAX AA 2461 (direct with a stop in DFW) was allowed given I already had 5 other NA segments - came back assuring me it was fine (which was not in doubt
). Even was able to give me the info for the AA BKK ticketing agent.But all of the above is by the by. At the end of the reservation I asked for the Record Locator. He gave me the AA reference (I confirmed this with him). So my question is: Is there a way I can determine what my GDS (I guess Sabre?) PNR is? For instance I want to see my reservation on checkmytrip.com or virtuallythere.com or viewtrip.com whichever is applicable. I can see the reservation on AA.com but only for the dated segments (not the open ones). I tried the AA Ref in all of the sites and couldn't bring up my reservation.
Apr 1, 2005 | 8:03 pm
#2
Join Date: Apr 2000
Posts: 2,898
I think that the only way to see an AA-originated itinerary is on AA.com. Really wierd that an AA booking has all the earmarks of a Sabre booking, but you can't use any of Sabre web based tools to view it.
If you have AA email you an itinerary copy, then you can see the PNR's of the other OW airlines that AA made for you. Look at a CX flight and you will see a notation REF:xxxxx That is the PNR in the CX system. Don't know if you can view via the web.
If you have AA email you an itinerary copy, then you can see the PNR's of the other OW airlines that AA made for you. Look at a CX flight and you will see a notation REF:xxxxx That is the PNR in the CX system. Don't know if you can view via the web.
Last edited by headinclouds; Apr 1, 2005 at 8:07 pm
