Comments Welcome on DONE5 ex-CAI
Dec 18, 2004 | 4:02 am
#16
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Originally Posted by virtualtroy
They seem to have been going through a not replying to emails bout for the last few months...
Dec 18, 2004 | 4:44 am
#18
Join Date: Nov 2004
Posts: 17
Originally Posted by virtualtroy
Seems crazy, they're losing out on tens of thousands of $$$
[email protected] [email protected] [email protected]
don't know who the last one is for but thats what they sent, try emailing someone direct, may help. m
Dec 19, 2004 | 2:51 am
#19
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
No problem for me - just had a reply within 3 (Cairo) working hours to my request for a new AONE3 using Mrs Omnia Kamal's address (which is what the omnia002 one is - she is the Sales Manager for AA in Egypt according to her card).
Following the above I had 3 exchanges of emails within 4.5 hours, which included the time for Emeco to get confirmation of the fare from AA RTW (which was on a Sunday for whichever AA office that was). So I am all set and ready to go within one working day (Sunday) of first contact.
I really hope the fares ex-CAI don't go up next month (Mrs Kamal couldn't confirm that) because these guys are incredibly efficient for me. I have no qualms at all about paying the US$5 they now ask for the delivery of the ticket and the CC slip to me on arrival on the BA flight. Perhaps being an AA EXP helps?
Following the above I had 3 exchanges of emails within 4.5 hours, which included the time for Emeco to get confirmation of the fare from AA RTW (which was on a Sunday for whichever AA office that was). So I am all set and ready to go within one working day (Sunday) of first contact.
I really hope the fares ex-CAI don't go up next month (Mrs Kamal couldn't confirm that) because these guys are incredibly efficient for me. I have no qualms at all about paying the US$5 they now ask for the delivery of the ticket and the CC slip to me on arrival on the BA flight. Perhaps being an AA EXP helps?
Last edited by christep; Dec 19, 2004 at 7:08 am Reason: updates after further emails