request for help from you experts...
Oct 11, 2004 | 5:20 am
#1
Original Poster
Join Date: Jun 2004
Location: Nairobi
Programs: UA Premier Platinum, LH Gold, Hilton Gold, Marriott Bonvoy Gold, Priority Pass, Global Entry, Clear
Posts: 184
request for help from you experts...
I'm trying to book the following DONE4 ticket:
WDH-JNB Comair
JNB-LHR BA
LHR-BOS BA
BOS-ORD AA
ORD-LAX AA
LAX-SYD QF
SYD-JNB QF
JNB-WDH Comair
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
3. I'm a BA EC member. Can I use points to upgrade the QF LAX-SYD from Business to First using a DONE4 ticket? Can you point me toward the rule?
thanks for all your expertise
WDH-JNB Comair
JNB-LHR BA
LHR-BOS BA
BOS-ORD AA
ORD-LAX AA
LAX-SYD QF
SYD-JNB QF
JNB-WDH Comair
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
3. I'm a BA EC member. Can I use points to upgrade the QF LAX-SYD from Business to First using a DONE4 ticket? Can you point me toward the rule?
thanks for all your expertise
Oct 11, 2004 | 5:49 am
#2
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowly BA Blue. One of the original easyJet Flight Club members and still am.
Posts: 4,319
Originally Posted by Tanzguy
I'm trying to book the following DONE4 ticket:
WDH-JNB Comair
JNB-LHR BA
LHR-BOS BA
BOS-ORD AA
ORD-LAX AA
LAX-SYD QF
SYD-JNB QF
JNB-WDH Comair
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
TRAVEL PERMITTED ON THE FOLLOWING AIRLINES WHICH ARE AFFILIATED WITH ONEWORLD.
AMERICAN AIRLINES - AMERICAN EAGLE including flights operated by EXECUTIVE AIR / TWA/ AMERICAN CONNECTION - including flights operated by CHAUTAUQUA/TRANS STATES/ ANDCORPORATE AIRLINES
BRITISH AIRWAYS BRITISH AIRWAYS CITIEXPRESS/ BRITISH MEDITERRANEAN /CITYFLYER EXPRESS / COMAIR / GB AIRWAYS / LOGANAIR / REGIONAL AIR (including the flights operated by AIR KENYA) / SUN-AIR / ZAMBIAN AIRWAYS
IBERIA AIRLINES - AIR NOSTRUM BINTER MEDITERRANEAN
LAN CHILE - LAN PERU LAN EXPRESS
QANTAS - QantasLink operated by IMPULSE (last travel date 24May04), NATIONAL JET SYSTEMS, EASTERN AUSTRALIA, SOUTHERN AUSTRALIA, SUNSTATE AIRLINES and JETCONNECT.
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
FOR FLIGHTS WHERE NO FIRST OR BUSINESS CLASS IS aVAILABLE OR OFFERED FIRST CLASS PASSENGERS WILL TRAVEL IN BUSINESS / ECONOMY CLASS AND BUSINESS CLASS PASSENGERS WILL TRAVEL IN ECONOMY CLASS. THE FARE FOR THE HIGHEST CLASS USED APPLIES AND NO REFUND WILL BE GIVEN.
EXCEPTION - FOR SERVICES WITHIN/BETWEEN THE USA AND CANADA WHERE NO BUSINESS CLASS IS OFFERED BUSINESS CLASS PASSENGERS MAY BOOK AND TRAVEL IN FIRST CLASS SUBJECT TO AVAILABILITY.
3. I'm a BA EC member. Can I use points to upgrade the QF LAX-SYD from Business to First using a DONE4 ticket? Can you point me toward the rule?
No. You can only upgrade using Miles on flights booked directly with BA either on the website or by telephone.
thanks for all your expertise
WDH-JNB Comair
JNB-LHR BA
LHR-BOS BA
BOS-ORD AA
ORD-LAX AA
LAX-SYD QF
SYD-JNB QF
JNB-WDH Comair
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
TRAVEL PERMITTED ON THE FOLLOWING AIRLINES WHICH ARE AFFILIATED WITH ONEWORLD.
AMERICAN AIRLINES - AMERICAN EAGLE including flights operated by EXECUTIVE AIR / TWA/ AMERICAN CONNECTION - including flights operated by CHAUTAUQUA/TRANS STATES/ ANDCORPORATE AIRLINES
BRITISH AIRWAYS BRITISH AIRWAYS CITIEXPRESS/ BRITISH MEDITERRANEAN /CITYFLYER EXPRESS / COMAIR / GB AIRWAYS / LOGANAIR / REGIONAL AIR (including the flights operated by AIR KENYA) / SUN-AIR / ZAMBIAN AIRWAYS
IBERIA AIRLINES - AIR NOSTRUM BINTER MEDITERRANEAN
LAN CHILE - LAN PERU LAN EXPRESS
QANTAS - QantasLink operated by IMPULSE (last travel date 24May04), NATIONAL JET SYSTEMS, EASTERN AUSTRALIA, SOUTHERN AUSTRALIA, SUNSTATE AIRLINES and JETCONNECT.
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
FOR FLIGHTS WHERE NO FIRST OR BUSINESS CLASS IS aVAILABLE OR OFFERED FIRST CLASS PASSENGERS WILL TRAVEL IN BUSINESS / ECONOMY CLASS AND BUSINESS CLASS PASSENGERS WILL TRAVEL IN ECONOMY CLASS. THE FARE FOR THE HIGHEST CLASS USED APPLIES AND NO REFUND WILL BE GIVEN.
EXCEPTION - FOR SERVICES WITHIN/BETWEEN THE USA AND CANADA WHERE NO BUSINESS CLASS IS OFFERED BUSINESS CLASS PASSENGERS MAY BOOK AND TRAVEL IN FIRST CLASS SUBJECT TO AVAILABILITY.
3. I'm a BA EC member. Can I use points to upgrade the QF LAX-SYD from Business to First using a DONE4 ticket? Can you point me toward the rule?
No. You can only upgrade using Miles on flights booked directly with BA either on the website or by telephone.
thanks for all your expertise
Oct 11, 2004 | 5:54 am
#3
Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
Click for the online version of the rules to which one of the stickies points.
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
In the APPLICATION section, the rule says:
The OW Affiliate carroers for BA, listed in this rule, looks like this:
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
The answer is in the Booking Codes rules, in the REQUIRED INVENTORY NOT AVAILABLE section:
1. My agent says that you can only do a DONE4 from JNB and that I'll have to purchase a separate WDH-JNB-WDH ticket, even though it is served by a Comair (British Air Franchise). Yet, elsewhere on this forum, it states that you can use Comair in RTW tickets? Can any one point me toward the rule?
In the APPLICATION section, the rule says:
Code:
3. VIA ONEWORLD AFFILIATE CARRIERS.
Code:
23N BRITISH AIRWAYS 24N ---------------- 25N . 26N . * BRITISH MEDITERRANEAN 27N . * CITIEXPRESS 28N . * COMAIR 29N . * GB AIRWAYS 30N . * LOGANAIR 31N . * DUO AIRWAYS LIMITED /FORMERLY MAERSK AIR LTD./ 32N . * REGIONAL AIR INCLUDING FLIGHTS OPERATED BY QP. 33N . * SUN-AIR 34N . * ZAMBIAN AIRWAY OPERATED UNDER BA CODE.
2. The BOS-ORD and ORD-LAX are served in two class segments. Some of you on this forum state that with a DONE4, you can fly in the "first" class of the AA flight on the domestic routes, when there is no business. She insists, she can only book me in economy on the two cabin AA flights. Can you point me toward the rule?
The answer is in the Booking Codes rules, in the REQUIRED INVENTORY NOT AVAILABLE section:
Code:
FOR TRAVEL WITHIN/BETWEEN THE U.S./CA WHERE NO BUSINESS CLASS CABIN IS OFFERED, PASSENGERS MAY TRAVEL IN THE FIRST CLASS CABIN.
Oct 11, 2004 | 6:23 am
#5
Original Poster
Join Date: Jun 2004
Location: Nairobi
Programs: UA Premier Platinum, LH Gold, Hilton Gold, Marriott Bonvoy Gold, Priority Pass, Global Entry, Clear
Posts: 184
DONE4 help...thanks
[QUOTE=Tanzguy]I'm trying to book the following DONE4 ticket:
You all are terrific. Thanks for the help
Rick
You all are terrific. Thanks for the help
Rick
Oct 12, 2004 | 12:25 am
#7
Original Poster
Join Date: Jun 2004
Location: Nairobi
Programs: UA Premier Platinum, LH Gold, Hilton Gold, Marriott Bonvoy Gold, Priority Pass, Global Entry, Clear
Posts: 184
a better agent
Originally Posted by JohnAx
You might seriously consider finding an agent who is more familiar with the rules. If such a basic thing eludes him, he's not being much help.
Oct 12, 2004 | 5:41 am
#8
Join Date: Aug 2004
Posts: 62
Originally Posted by Tanzguy
I agree...but...I'm living in Namibia, and the selection isn't that great...She's the best I've been able to find, but still end up doing most of the "work" for her...but thanks
Also, there's a QF agent in Windhoek (I forget which street its on, but IIRC its in the same building as the TAAG (Angolan Airlines) office, if you know where that is. I'm doubt you'll have much luck booking your ticket through that office, as they likely won't be any more familiar with the OWE rules than the Comair office, but if you organise your booking via the QF phone line in Jo'burg, you could organise to collect and pay for your ticket at the office in downtown WDH.
Last edited by cpShawnie; Oct 12, 2004 at 5:48 am
Oct 12, 2004 | 8:43 am
#9
Join Date: Jun 2000
Location: LAX
Posts: 3,641
I haven't done my homework, but iirc ex-Namibia fares are comparable to ex-RSA, i.e. quite high. Does it make sense to begin ex-CAI? There are a couple of agents there - Emeco and BA - that are reasonably good at these. Remember that you pay a penalty in the starting continent in that you only get 2 stopovers, and can't buy extra segments. If you start in Africa, you only can have 2 African stops and 4 segments. If you start in CAI you can buy two extra African segments and stop as many places as you have segments, but now are restricted in your European travels (CAI = Europe for this).