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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

kulevet Jan 9, 2009 8:39 am

If you need to change dates/times of flights after u depart are there special numbers u need to call or do you just call the airline involved in the country you are in at that time and ask for the RTW desk? cheers

serfty Jan 9, 2009 3:34 pm

It's generally best to contact the entity who did the ticketing in the first place.

beorbe Jan 12, 2009 12:42 pm

JNB-PER
 
Can one use QF304 for travel between JNB and PER for a RTW explorer which is a code share with SA

jerry a. laska Jan 12, 2009 12:47 pm


Originally Posted by beorbe (Post 11061178)
Can one use QF304 for travel between JNB and PER for a RTW explorer which is a code share with SA

If the flight is operated by SA - South African Airways - then, no.

(i) Travel on any AA/AY/BA/CX/IB/JC/JL/JO/ KA / LA/LP/MA/NU/QF/RJ/XL/4M codeshare service
operated by AA/AY/BA/CX/EG/IB/JC/JL/JO/ KA / LA/LP/MA/NU/QF/RJ/XL/4M is permitted. Other
codeshare services not permitted.
Technical Rule Sheet
www.oneworld .com
Technical Rule sheet as per Reservations Systems 4
Additionally, travel permitted on the following airlines which are affiliated with/or wetlease providers to
oneworld:
AMERICAN AIRLINES - American Eagle including flights operated by Executive Air/American
Connection - including flights operated by Chautauqua, Trans States
BRITISH AIRWAYS –BA CityFlyer including flights operated by Flightline / Comair / Sun-Air
IBERIA AIRLINES – Air Nostrum / Gestair
JAPAN AIRLINES – J- Air
LAN AIRLINES – Lan Express
MALEV – Carpatair, Base Ltd, Moldavian Airlines (excluding BUD-KIV vv)
QANTAS – Alliance Airlines, QantasLink operated by Eastern Australia, Jetconnect,
National Jet Systems and Sunstate Airlines
Ground transportation services operated by/for BA/QF may not be included as part of the oneworld
Explorer.
http://www.oneworld.com/content/libr...rule_sheet.pdf

serfty Jan 12, 2009 3:56 pm


Originally Posted by beorbe (Post 11061178)
Can one use QF304 for travel between JNB and PER for a RTW explorer which is a code share with SA

You did not specify what type of "Explorer". OF course, this thread is about the oneworld explorer. In any case, to clarify:
  • For "oneworld Explorer" (xONEx), no!
  • For "Global Explorer" (xGLOBnn), yes.

serfty Jan 14, 2009 3:50 pm

The link in this para is no longer working:

Originally Posted by eamus (Post 3024164)
...
Q: What are the continents on which the fare is calculated? Which countries are in which continent?
A: Forget all your geography lessons, and take a look at the map accessible by clicking this hyperlink and you should see the continents. ...


serfty Jan 15, 2009 3:35 pm

This link is available on the oneworld web site and is a .pdf of a map with the "Continents" highlighted: (note it's ~750K)It could be used to replace the broken rtwinfo link in the OP.

pandaperth Jan 15, 2009 4:00 pm


Originally Posted by serfty (Post 11084015)
This link is available on the oneworld web site and is a .pdf of a map with the "Continents" highlighted: (note it's ~750K)It could be used to replace the broken rtwinfo link in the OP.

Mmm. IIRC LAN Ecuador has recently started flights to the Galapagos Islands. The map show them to be part of Nth Am. If correct, this would make it impossible to visit the islands on a xONEx

Also, the Caribbean Islands just off the coast of Sth Am are shown to be part of Sth Am, which I'm pretty sure is incorrect (e.g. Trinidad & Tobago, Grenada, The Netherlands Antilles).
Panama seems to be in both Nth and Sth Am.

serfty Jan 15, 2009 5:29 pm


Originally Posted by pandaperth (Post 11084180)
Mmm. IIRC LAN Ecuador has recently started flights to the Galapagos Islands. ...
Also, the Caribbean Islands just off the coast of Sth Am are shown to be part of Sth Am, which I'm pretty sure is incorrect (e.g. Trinidad & Tobago, Grenada, The Netherlands Antilles).
Panama seems to be in both Nth and Sth Am.

You are correct; but this map is better than nothing. ;)

It may be that these do not actually define the xONEx's continents, but perhaps various Tariff (Sub-)Continents.

I've posted your comments on the oneworld4U thread ...

blaknail Jan 19, 2009 12:43 pm

Premium economy upgradeable?
 
Sorry if this has been answered elsewhere, but can't find it.

I'm thinking of booking an (economy) oneworld explorer ticket, with the first leg LHR-CPT. If I take the optional paid upgrade to premium economy (BA WTP), what fare bucket does it book in to, and can that be upgraded with miles to Club World?

I also have some AA miles; I know the fare rules imply that you can't mix economy and business segments, but is there anything to stop me upgrading the AA legs with eVIPs or miles?

Many thanks in advance!

pandaperth Jan 19, 2009 3:58 pm


Originally Posted by blaknail (Post 11104088)
Sorry if this has been answered elsewhere, but can't find it.

I'm thinking of booking an (economy) oneworld explorer ticket, with the first leg LHR-CPT. If I take the optional paid upgrade to premium economy (BA WTP), what fare bucket does it book in to, and can that be upgraded with miles to Club World?

I also have some AA miles; I know the fare rules imply that you can't mix economy and business segments, but is there anything to stop me upgrading the AA legs with eVIPs or miles?

Many thanks in advance!

See rule 5(b) here
BA WTP plus books into 'T'. I don't know the BA rules regarding a futher upgrade to Club World using miles. I expect other FTers will know the answer.

No problem at all with upgrading AA legs (on AA metal that is) with AA eVIPS or miles or indeed with 500-mile stickers, which is what I recently did for my BGI-BOS on my LONE4.
- Mmm, following Bukhara's comment ("Even assuming you met the various criteria for BA's MFU scheme (ie, purchased directly from BA etc)") in the next post - I'm now unsure if the ticket has to be issued by AA in order to upgrade AA sectors (my ticket was issued by AA). Anyone know for sure?

Bukhara Jan 19, 2009 4:56 pm

jjjjjjjjjjjjj

beorbe Jan 21, 2009 6:35 am

Global Explorer Ex. UK
 
Can I purchase a RTW Global Explorer ticket starting in the UK, I am based in the USA. What price do I pay?...the UK or (tehe) the US one? As the exchange rate is in favour of the dollar at the moment can I pay it with US credit card? Please need help.

serfty Jan 21, 2009 3:16 pm

If you look under section 15 of the Global Explorer rule sheet (available on www.oneworld.com) you will see the the "Canadian" and "European (ECAA)" exceptions apply.

So you would pay the cost relating to the country of origin ... in your case, the UK.

k_sheep Feb 9, 2009 2:52 pm

Thanks for the info everyone.

My question is, if you buy a ticket starting somewhere other than your home country, can you elect to not take the last segment to remain in your home town? Eg I'm from BNE, if I start my LONE4 in AKL, is it possible to finish up in BNE or must you keep going to AKL?

serfty Feb 9, 2009 5:22 pm

Starting in AKL, you must book to finish in NZ.

Whether you take that segment or not is up to you. Note that if you do not, you could be charged the full cost of the routing you travelled (which would be invariably a lot more than the original cost of your xONEx). I have come across no reports of this actually happening however.

YMMV.

christep Feb 23, 2009 2:55 am

Just a note for the people who still find them useful, I have moved the hosting of the OW Rules as issued by CX in HKG to a new location here. This are the 14 November 2008 files. I think there may have been some minor changes since then, but regrettably, I am currently without cxagents.com access to confirm this. I'm working on getting it back.

paul4471 Feb 23, 2009 7:28 am


Originally Posted by pandaperth (Post 11105292)
I'm now unsure if the ticket has to be issued by AA in order to upgrade AA sectors (my ticket was issued by AA). Anyone know for sure?

Categorically - yes. It must be ticketed by AA. I have had success in the past of having AA reticket on their stock after commencing an itinerary ticketd by QF but it was a pain. Although worth it to be able to use EVIP's. I learnt the error of my ways and now ticket all such itins on AA stock.

gametitans Feb 25, 2009 7:03 am

Greetings Everyone,
Im planning to buy a circle trip explorer ticket(Business) from Bombay on Cx. Is there anyway I can check the validity of my route. Or if there are specific site where I can input all the info. My other question is weather Dubai comes under Europe or Africa? apparently you need to book 3 continents
All your valuable replies are greatly appreciated. Thanks in advance

christep Feb 25, 2009 7:15 am

Dubai is (Europe&MiddleEast) not Africa.

I don't know of any way to check the route of a CT ticket except to throw it out to the assembled wisdom here.

pg79 Mar 12, 2009 2:06 am

Nice tool
 
Oneworld fares can be planned and verified at http://oneworldrtw.innosked.com/

ldpeters Mar 30, 2009 9:34 am

Is Easter Island SWP or SA for the purposes of xONEx.

If SWP, doesn't that make it impossible to visit Easter Island on an xONEx, now that QF no longer offers service AKL-PPT (except as codeshare)? Is visiting PPT also now impossible?

Gardyloo Mar 30, 2009 9:39 am


Originally Posted by ldpeters (Post 11498212)
Is Easter Island SWP or SA for the purposes of xONEx.

If SWP, doesn't that make it impossible to visit Easter Island on an xONEx, now that QF no longer offers service AKL-PPT (except as codeshare)? Is visiting PPT also now impossible?

South America, visited all the time in xONExs.

Kiwi Flyer Mar 30, 2009 1:02 pm

Easter Island in South America - no problem on xONEx
Tahiti in SWP - problem for xONEx as only OW flight is PPT-SCL

leandrorar Apr 10, 2009 11:40 pm


Originally Posted by serfty (Post 11230012)
Starting in AKL, you must book to finish in NZ.

Whether you take that segment or not is up to you. Note that if you do not, you could be charged the full cost of the routing you travelled (which would be invariably a lot more than the original cost of your xONEx). I have come across no reports of this actually happening however.

YMMV.

Is this specifically stated anywhere in the rules?

Most could use a one-time credit card number or just a credit card that will get useless after the trip...

My real concern is losing the FFP...

brunos Apr 17, 2009 11:38 am


Originally Posted by christep (Post 11305487)
Just a note for the people who still find them useful, I have moved the hosting of the OW Rules as issued by CX in HKG to a new location here. This are the 14 November 2008 files. I think there may have been some minor changes since then, but regrettably, I am currently without cxagents.com access to confirm this. I'm working on getting it back.

Sorry christep, but I cannot open your sheets. Is there a problem?

christep Apr 17, 2009 6:09 pm

Aiya! Sorry about that. Try again here. But note that I have still not regained CXAgents access so these are somewhat dated.

JayPee May 10, 2009 8:03 pm

Moved to another thread

shadowflower May 28, 2009 12:22 pm

What does x (sometimes ex) in HKG-JFK-xLHR-ACC-LHR-HKG mean?

Gardyloo May 28, 2009 12:49 pm


Originally Posted by shadowflower (Post 11819259)
What does x (sometimes ex) in HKG-JFK-xLHR-ACC-LHR-HKG mean?

It means just a connection, not a stopover (i.e. less than 24h.) In the case you cited, one of the (obscure) rules is being followed - two entries are allowed into Europe when one is just a connection without stopover to/from another continent en route to/from one of several countries in Africa whose only Oneworld service is to/from LHR. The other countries are Nigeria, Tanzania, Uganda and Kenya.

"Ex" means something different - it means originating in the "Ex-" country, viz. "My DONE4 is ex-ICN."

boar Jul 2, 2009 9:50 am

Question. Apologies if this is covered elsewhere.

I am currently 3 sectors into a LONE4 originally purchased in Argentina. I am considering converting the ticket into a LONE5. What fare will the agent use for the LONE5? The Argentine price or the fare in the country where I plan to get the ticket reissued.

Many Thanks

Gardyloo Jul 2, 2009 10:07 am


Originally Posted by boar (Post 12003421)
Question. Apologies if this is covered elsewhere.

I am currently 3 sectors into a LONE4 originally purchased in Argentina. I am considering converting the ticket into a LONE5. What fare will the agent use for the LONE5? The Argentine price or the fare in the country where I plan to get the ticket reissued.

Many Thanks

The South America price (the same across the continent.) If the agent doesn't, find a different agent. There will be fees (reissue, more taxes, maybe more fuel surcharges) as well, so be prepared.

serfty Aug 24, 2009 6:47 pm


Originally Posted by post 1
Q: Can I buy more segments?

A: Yes, you can buy up to two more segments per continent, other than the continent of origin, at varying prices depending on the class in which you are booked. You cannot, however, have more than 20 segments in total.

This 20 needs to be changed to 16.

fallinasleep Sep 1, 2009 12:15 am


Originally Posted by christep (Post 11600372)
Aiya! Sorry about that. Try again here. But note that I have still not regained CXAgents access so these are somewhat dated.

Does anyone have the latest fare rules for Circle the Pacific ex HKG? I need to check on cancellation fees, etc. before proposing it to my travel dept. Cheers.

serfty Sep 1, 2009 12:34 am

The rules should be the same for all origins.

chilledflyer Sep 3, 2009 12:40 pm

Just out of curiosity, has anyone recently encountered problems trying to use AA RTW Desk to book their xONEx when the itinerary does not include any AA segments?

I faced quite an uphill struggle trying to get the agent to make the reservation for me. The agent tried to persuade me to go elsewhere. When that didn't work, the agent mentioned that the tariff office in Dublin will probably not price the ticket. When that also didn't work, the agent simply refused to proceed with the booking. Long story short, I did manage to persuade the agent to finish the booking and this was sent to Dublin to be priced.

Has anyone had similar experiences? I'm not sure if there is anything I could actually do if AA refuse to price my DONE5... Anyone has any good suggestions for actions I should take going forward?

ACN Consultant Sep 3, 2009 5:28 pm


Originally Posted by chilledflyer (Post 12327197)
Just out of curiosity, has anyone recently encountered problems trying to use AA RTW Desk to book their xONEx when the itinerary does not include any AA segments?

I faced quite an uphill struggle trying to get the agent to make the reservation for me. The agent tried to persuade me to go elsewhere. When that didn't work, the agent mentioned that the tariff office in Dublin will probably not price the ticket. When that also didn't work, the agent simply refused to proceed with the booking. Long story short, I did manage to persuade the agent to finish the booking and this was sent to Dublin to be priced.

Has anyone had similar experiences? I'm not sure if there is anything I could actually do if AA refuse to price my DONE5... Anyone has any good suggestions for actions I should take going forward?

I usually try to make the booking with AA RTW desk and minimize the number of sectors, and load up on NA flights with AA. The last example was YYZ-JFK-SYD-LHR-LAX-SFO-JFK-BGI-JFK-YYZ, where the bulk was AA (except transocean), and they booked it. Then I called back to add segments and change stuff around, and they did it because it was issued by them even though I was dropping a couple of the AA flights.

Hugh Oct 10, 2009 2:16 am

US$125 change fee
 
I have flown about half a dozen Xone4's, always ex-Australia, purchased either from TAs, Qantas or AA. I have made many time, date and routing changes over the years, and have sometimes had occasion to try and work out what the rules mean. However, I was just now very surprised to learn from Qantas that if I want to make a time or date change that increases the time between destinations to greater than 24 hours, I would be creating a new stopover and this would require a ticket reissue and, therefore, payment of the change fee. I am very indecisive and/or flexible with my travel arrangements, and must have made dozens of date or time changes only (ie, not what I understand to be routing changes), and I have never come across this rule before - is Qantas correct? There is a reference in my rule sheet (I don't know whether it is current - it is entitled "RWR1 RULE 3015
AIR TARIFF RULE 3030/PAT RULE O030") to changes being permitted provided "ticketed points" remain the same - what is a ticketed point, is it the same as a stopover?

christep Oct 10, 2009 3:13 am

Yes - if the ticket was originally issued as a transit and you wish to change to a stopover then it's a routing change. This was discussed at great length a few months back. The conclusion was that you can b-itch* about the wording all you like, but all airlines and TAs will interpret a change from X to O as a routing change, reissue and change fee.

*(when did this site get the ridiculous censorship that stops me writing that word properly, but which allows me to write bugger, twat and wank? And how do we get it turned off?)

Hugh Oct 10, 2009 3:40 am


Originally Posted by christep (Post 12591521)
Yes - if the ticket was originally issued as a transit and you wish to change to a stopover then it's a routing change. This was discussed at great length a few months back. The conclusion was that you can b-itch* about the wording all you like, but all airlines and TAs will interpret a change from X to O as a routing change, reissue and change fee.

*(when did this site get the ridiculous censorship that stops me writing that word properly, but which allows me to write bugger, twat and wank? And how do we get it turned off?)

It would save a lot of aggro if the rules could be more clearly expressed and much better published to say what the airlines really expect to charge you for, because it just looks like out of the blue panic-stricken penny pinching at the moment.


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