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The Oneworld Explorer User Guide

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Old Feb 8, 2020, 1:07 am
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Last edit by: danger


Oneworld Explorer is cash-only fares. One cannot buy such fares with points, regardless of the program in which one has points.

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Welcome to the Oneworld Explorer User Guide
Either: click on one of the icons, or
Select a Menu Option:


Menu Options
  1. Introduction
  2. Ticket Basics
  3. Ticket Rules
  4. Ticket Cost
  5. Ticket Purchase
  6. Ticket Changes
  7. Planning Tools
  8. Terminology
  9. Ticket Tricks
  10. FAQ





INTRODUCTION
This wiki describes the basics of the Oneworld Alliances popular RTW ticket - the Oneworld Explorer. Oneworld has another RTW ticket, the Global Explorer, and Star Alliance and Skyteam also have similar products these tickets limit the number of flights to 16 and have maximum mileage limitations, whereas the Oneworld Explorer has the same limit of 16 flights but has no mileage limit (which is probably why it is so popular!)

The wiki is not exhaustive but does cover all the major topics that you need to know if you are thinking about going RTW on this ticket
The FAQ section at the end answers some questions that newbies often have

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TICKET BASICS
You must circle the globe, either westbound or eastbound, crossing both the Atlantic and Pacific oceans

You are allowed a maximum of 16 flights and can fly with any of the airlines in the Oneworld Alliance, plus their affiliate airlines

You can purchase the ticket from one of the airlines, or through a travel agent, or by using the Oneworld Explorer on-line booking tool

You can change or cancel your ticket, before or after departure (fees may apply)

From first flight to last flight, you have one year to complete the journey

The total price of a ticket depends on the number of continents, the cabin class, the starting point, and the actual flights you take (for calculating arrival/departure charges and airline surcharges)
Some ballpark prices (as at January 2020) are:
  • 2,500 (USD3,300) for a 3 continent economy class ticket starting in the U.K.
  • 7,000 (USD8,000) for a 4 continent business class ticket starting in a euro zone country
  • 1,500,000 (USD14,000) for a 5 continent first class ticket starting in Japan
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TICKET RULES
This section identifies the main rules of the ticket, which are those to do with how you can move from continent to continent and also within a continent
At the end of the section is a link to the full rule sheet on the Oneworld web site

The ticket rules divide up the world into three Tariff Conferences (TC) each having two continents; as follows:
TC1 = North and South America
TC2 = Europe/Middle East and Africa
TC3 = Asia and South West Pacific (SWP)

Notes:
Europe/Middle East includes the countries of North Africa (Morocco, Algeria, Tunisia, Libya, Egypt, Sudan)
Russia is split between Europe/Middle East and Asia (the split is at the Ural Mountains),

Main Routing Rules:
  • You must visit all three Tariff Conferences you will of course be starting in one of them, so you must visit the other two in order (travelling either eastbound or westbound), and complete your RTW journey by returning to your starting TC; generally you must return to your starting country (there are exceptions - see More Rule Details below for more information)
  • Within a TC, you can visit either or both continents
  • Within a continent you can travel about in any direction you like
  • You are limited to four flight segments per continent (6 for North America) subject to an overall maximum of 16 segments in the whole itinerary
  • You cannot travel via your point of origin
  • You cannot return to your country of origin until the end
    (exception: if you start in the U.S.A. then you are allowed to make one transit there, but without stopover)
  • You cannot fly directly more than once between two cities in the same direction
  • There are restrictions on trans-continental flights in Australia and in North America (including to/from Alaska and Hawaii) see More Rule Details below
  • You are allowed to visit each northern hemisphere continent twice, but each southern hemisphere continent only once see More Rule Details below

Segments
There are two types of segment flight and surface

A flight segment is a direct flight between two airports (it may be a non-stop flight, or it may stop somewhere on the way for example BAs London to Sydney flight stops in Singapore)

A surface segment is when you land at one airport and later depart from another airport. The airports may be close to each other (for example the 11 miles between New York's La Guardia and JFK airports) or distant (for example Chicago and LA - for someone whos going to drive the more than 2,000 miles all the way of Route 66)
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  • You are allowed a maximum of 16 segments
  • Within each continent, you are allowed up to 4 flight segments (6 for North America)
  • You must fly across the Atlantic and Pacific oceans - surface segments are not allowed
    (exception: for itineraries starting in SWP one crossing can be a surface segment)
  • You are allowed a surface segment between your point of origin and your final destination, which does not count toward the 16 maximum allowed see More Rule Details below

Stopovers
You have a stopover when there is more than 24 hours between the scheduled arrival time of one flight and the scheduled departure time of the next flight (if you spend 24 hours or less between flights, that is called a Transit)
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  • You must have at least two stopovers in your itinerary
  • You are allowed only two stopovers in your continent of origin (each can be a surface segment; you can still have the maximum allowed number of flight segments in the continent )

There is no restriction on multiple stopovers at one place (other than the point of origin). It is possible to stopover in the same place up to four times (five in North America)

Ticket Validity
From first flight to last flight, you have one year to complete the journey
Also, airline general conditions of carriage allow you book up to one year in advance
So, in theory, you can book an itinerary that will start in one years time and end in two years time
BUT airline booking systems can only hold booking that are up to about one year in advance. However there is way around this problem see the Ticket Tricks section below

More Rule Details
This section provides more detail on:
  • Restrictions on trans-continental flights in Australia
  • Restrictions on trans-continental flights in North America, including Alaska and Hawaii
  • Surface segment between point of origin and final destination
  • Second visits to northern hemisphere continents

Restrictions on trans-continental flights in Australia
The relevant rule for Australia is:
4(l) Within Australia ‐ only one nonstop/single plane service flight is permitted between the following points:
BNE/CBR/CNS/SYD/MEL ‐ PER
CBR/MEL/SYD ‐ DRW
BNE/MEL/SYD ‐ BME
BNE/MEL/SYD ‐ KTA
EXCEPTION
  1. No restriction between SYD/MEL ‐ PER for passengers originating in PER when in conjunction with travel to/from JNB/SHA
  2. No restriction between SYD/MEL ‐ PER for passengers originating in New Zealand when in conjunction with travel to/from JNB
The online booking tool interprets this rule to mean you are allowed only one of the flights depicted on this map

However, there have been recent (2019) reports here on FT that some airline telephone agents are allowing one flight to or from each of the west coast cities (subject to the overall limit of four flight segments for the continent)

Restrictions on trans-continental flights in North America, including Alaska and Hawaii
The relevant rules for North America are:
4(k) Within the USA/Canada only one nonstop or single plane service transcontinental flight permitted. A transcontinental flight is defined as travel between a State in column A and a State in column B.
Additionally, only one flight to State of Alaska and one flight from State of Alaska permitted
and:
4(b) Travel must be in a continuous forward direction between TC1 ‐ TC2 ‐ TC3.
Backtracking within a continent is permitted except as follows:
Backtracking between Hawaii and other points in North America is not permitted.
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Surface segment between point of origin and final destination
The relevant rule is:
4(c) Travel may originate at any point for which fares are published and must terminate at the same point, except that origin‐destination surface segments are permitted as follows:
a. within the country of origin
b. within the Middle East
c. between the United States and Canada
d. between HKG and China
e. between Malaysia and SIN
f. within Africa
g. between Maldives and Sri Lanka/India
Really, it is a bit confusing to call this a surface segment; the more usual phrase is "open jaw at origin"

Second visits to northern hemisphere continents
The relevant rule is:
4(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
  1. Two permitted in North America.
  2. Two permitted in Asia
  3. Two permitted in Europe/Middle East for travel to/from/via Africa. If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
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Because of the requirement in Rule 4(b) (Travel must be in a continuous forward direction between TC1 ‐ TC2 ‐ TC3), the only way to have a second visit (i.e. a second intercontinental departure and a second intercontinental arrival) to a continent is to travel down to its southern hemisphere neighbour and then return

You can stopover in the northern continent both before and after you travel south

For North America and Asia there are no additional rules

For Europe/Middle East, the continent is divided into two zones Europe Zone and Middle East Zone, as shown (Morocco, Algeria and Tunisia are in the Europe Zone; Libya, Egypt and Sudan are in the Middle East Zone)

The rule is that if both your intercontinental flights are between Africa and the Europe Zone, then South Africa and Mauritius cannot be included in the itinerary
Fortunately, Qatar Airways serves many destinations in Africa from its hub in Qatar, Middle East

Further information on rules
This section has not covered every single rule in the rule sheet for the Oneworld Explorer ticket
See the full rule sheet on the Oneworld web site for more information
Go to Oneworld Around the World
Scroll down to the Frequently Asked Questions
Click on "How is my fare calculated? "
Click on the oneworld Explorer link

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TICKET COST
The ticket cost is made up of two components:
- the base fare, and
- the add-ons

Base Fares
As an example, here are the base fares for Canada (provided by an FTer)

Base fares vary by cabin class, number of continents and starting country

The highest class of all the flights determines the class charged for whole journey. So if only one flight in your itinerary has first class and you want to fly that flight in first class then you must purchase a first-class ticket (and be downgraded on all the other flights on the ticket). You cannot purchase mixed cabin tickets. There are no Premium Economy fares. If you are purchasing an economy ticket, you can pay extra to fly individual flight segments in premium economy.

Each continent you visit is counted, including your continent of origin
A continent is counted even if all you do is change planes there; even if your plane merely lands there (flying London-Sydney your plane will stop at Singapore, so you pay for Asia)
And, in the case of Asia, you pay even if you fly non-stop between Europe/Middle East and South West Pacific (say on the London-Perth non-stop Qantas flight)

Oneworld does not publish the base fares
However, if you search the Oneworld forum here on FT you will find some fares posted, especially for lower cost starting points
Ask the friendly FT community if you cannot find the fares for a country you are interested in (some have access to systems that show the fares)

Add-Ons
The add-ons are the various taxes, fees and charges added on by governments and airlines
How much you will pay for your particular itinerary will depend on which airports you fly into and out of, and which airlines you use
For planning purposes, estimate 10-15% of the base fare for add-ons.

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TICKET PURCHASE
The ways to purchase a ticket are:
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  • Purchase directly from a Oneworld Airline
    It is best to have done your homework and be able to spoon-feed your itinerary to the agent (for each flight: date, origin, destination, flight number).

    The agent will check there are seats available in your booking class and that your itinerary complies with all the rules of the ticket. The end result of this step will be that you have a booking in the airlines system; you should receive an email confirmation of this check this carefully: that your name is correct, and all the flights are as you wanted

    The booking will be sent to the airlines fares team which will double-check its validity and price it up

    Once you have paid, a ticket will be issued and emailed to you - again, check this carefully
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  • Purchase from a Travel Agent
    This process is very similar to purchasing direct from an airline. The agent will send the booking to the airline for pricing, and once you have paid the airline will issue your ticket
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  • Use the on-line booking tool
    The online tool has been around for about 10 years, but it has always been flaky and as the fare rules have changed over time, it has not kept pace
    But when it works, it works, particularly for simple itineraries

    Generally, the ticket will be issued by whichever airline flies your first segment.
    The first carrier cannot be Qatar Airways.
    Depending on airline, you either pay in the tool or you will be given a reference number to pay by phone.

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TICKET CHANGES
You can make changes to your ticket at any time - either before you start your journey or once you have started
If you are adding or changing flights, then there needs to be seats available in your booking class on the new flights
The airline or agent making the changes for you may charge a service fee
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  • Ticketed point changes are changes to the list of airports in the itinerary dropping or adding points (including adding or removing connections) or reordering the list. Depending on the airline and potentially the specific agent, changing stopovers to transits or vice versa may also be considered a re-route.

    The change fee is USD125 (one fee for all changes made at the same time)

    Generally, the add-on charges will be recalculated which may result in additional fees to pay or a refund of fees already paid
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  • Provided ticketed points are unchanged, there is no change fee for changes you make; however there may still be a service fee.

    Examples of such changes are changing the date of a flight, or changing from one airline to another that also flies between the two points (say from BA to AA between London Heathrow and New York JFK)
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  • If you are making the changes before departure, then changes to ticketed points or to the first segment (even just a simple date change), will result in a re-price if the fare has increased
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  • You can increase the number of continents in your itinerary and/or upgrade the class of travel there is no change fee but you must of course pay the recalculated fare. There is no refund for downgrading (and you must pay the change fee).
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  • There is a fee to cancel the ticket, which you can do at any time
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PLANNING TOOLS
The following tools have proved useful, to varying degrees for planning Oneworld Explorer journeys
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  • Oneworlds See Where We Fly tool allows you to see all Oneworld destinations and what flights there are to/from each, and between any two airports - it works well
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  • Oneworlds Plan and Book Your Itinerary on-line booking tool should be the primary, and maybe only, tool needed

    It is intended to allow entry of complete itineraries and take a user right through to booking and paying.

    Unfortunately, it is very buggy and poorly maintained - so buggy theres an FT Thread on it (xONEx Tool Bugs Thread)
    The biggest problems are that it has not been kept up to date with rule changes, and frustratingly the tool can just hang (forever), especially when you ask it to price your itinerary

    When it works, it works OK - you can enter your itinerary, it will display a picklist of flights for each segment and when youve chosen them all, you can request the price (it will itemise all the add-ons) and then you can pay
    Just be cautious with regard to the rules; it will sometimes flag an error where there is no error; if in doubt ask for advice here on FT
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  • The Great Circle Mapper tool is great for visualising your itinerary; and you can copy and print your final itinerary (so you can pin it up at work and make your colleagues jealous)
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  • Subscription services. If you are getting serious about planning your RTW journey you might consider two on-line tools - KVS and ExpertFlyer, which have lots of features including fare look-up, timetables, seat availability.
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  • The Matrix and Google Flights can be used to check flight schedules and to see the +++ add-on charges for individual flights.

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TERMINOLOGY

Oneworld Explorer Specific
  • OWE acronym for One World Explorer
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  • xONEx, LONE4, AONE6, DONE3, DONEx, xONE5 and their variants
    All tickets have what is called a Fare Basis, which identifies the fare in airline computer systems. The fare basis code is a string of letters and numbers
    OWE fare basis codes are all five characters long - the letters ONE in the middle, a single digit at the end (specifying the number of continents), and a single letter at the beginning (called the Booking Class) specifying the cabin class A for First, D for Business and L for Economy)

    So when someone posts about a DONE4, that is shorthand for a 4-continent Oneworld Explorer in Business Class; LONEx is referring to Economy Class Oneworld Explorers in general; xONEx refers to all Oneworld Explorers
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  • SWP is shorthand for the South West Pacific continent

General
These general terms are often used in discussing xONEx tickets
  • Booking Class - tbc
  • +++ and ai are used to indicate if a fare is the base fare ($500+++) or the all-in fare($650ai) (+++ meaning that the add-ons need to be added on)
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TICKET TRICKS
Booking in Advance
The rules allow you to book a ticket one year in advance, for an itinerary where the last flight is one year after the first flight (so two years after booking)
But airline booking systems cannot book flights that far in advance

The trick to booking such itineraries is to make use of the fact that date changes are free
So use dummy dates for the later flights in your itinerary; you can change them later to the actual dates you want

Ways to Reduce Costs
Start Somewhere Less Expensive
Fares vary by cabin class, number of continents and starting country. So check out the fares from nearby countries. Of course, here on FT there are posts identifying the known less expensive starting countries. As at Jan-2020 these are:
Europe: Norway
Asia: Japan, Pakistan and Sri Lanka
North America: Canada
Africa: South Africa, Namibia and Mozambique
If you live in another country, then you would need to factor in the positioning costs to get to a low fare country to start the RTW and to get home from the final destination. As a concrete example - the fare differences between Canada and the U.S. vary from USD750 for a LONE3 through to USD4,000 for an AONE6

Where there are multiple carriers flying the same route look at the surcharges for each, they can vary a bit

The total government charge to land in a country can be quite different to the total charge to leave that country. The notorious example is the U.K. no charges at all to land there, but significant charges to leave from there, especially if flying long-haul in a premium cabin so if you are intending to fly in and out of Europe then fly into the U.K and out from somewhere else.

Avoid Short Flight Segments
16 flights may seem like a lot, but when you start planning your trip you will likely find that 16 is not enough!
If this happens then look at your short-haul flights; places such as Europe are easy to get around by train save your flight segments for those long-haul flights.
Low cost carriers are another option; they are good for S.E. Asia.
Also look at your first and last flights. If they are short flights, probably getting you to a major hub for its long-haul flights, then consider making your own way to and from the hub that way you will free up two segments to use elsewhere

Avoid Short Surface Segments
Sometimes when you are planning an itinerary, you end up with pesky little surface segments, such as LGA-JFK, LHR-LGW, which waste a whole segment of your allowed 16 segments.
The trick is to find somewhere in between such that the surface segment is eliminated.
For example, you want to fly from Atlanta to New York and then fly transatlantic from New York. The problem is that all the AA flights into New York are in to LGA, and none of the Oneworld transatlantic flights leave from LGA. The solution is to fly from Atlanta to somewhere that has flights into JFK for example Chicago, Dallas or Miami. This will eliminate the surface segment and give you an extra stopover!

Break the RTW into Two (or more) Portions
You might not have the time to do a complete RTW in one go. If so, it is possible to break it into two or more separate trips. You can purchase a return ticket home from some intermediate point, or you can start somewhere other than home and have a stopover at home partway through the RTW

Use all 16 Segments
It is possible to have un-used segments at the end of your trip.
Consider someone starting a 3-continent trip from the US 3 intercontinental flights plus 4 flights in Europe and another 4 in Asia all totals 11 flights, leaving 5 unused!
OK you might use a couple getting to and from a gateway city to leave/come back to Nth America still leaves 3 unused.

So, you could use those spare segments as surface segments somewhere, or you could have a holiday in the US; heres the trick:
  • Remember that you can have two stopovers in your continent of origin and can fly the allowed number of flight segments (6 for Nth America but limited to 16 segments on the entire itinerary)
  • Remember also that you cannot travel via your point of origin
  • Lets say your hometown is NYC dont start from there! Start from say Boston or Philadelphia; that way after going around the world, you can stopover in NYC which will be the first of your two allowed stopovers in Nth America.
  • Then later, but still within the one year allowed by the ticket, use the left-over segments to have the second stopover somewhere else in the US (Miami say) and to fly back to NYC at the end.
  • This way, apart from the +++ for the final flights, you get a free round trip! (Note: there is no restriction on stopping over at your final destination in the example that means you can stopover in NYC, even though it is also your final destination)
  • If you have 3 segments to play with, then the west coast is reachable (remember you are allowed only one transcontinental flight, so you need three flights - say JFK-oLAX-xDFW-JFK (o means stopover, x means transit))
The whole thing can be done in reverse free US trip first (starting say BOS-oLAX-xCHI-JFK) and then go around the world, ending in New York

So, that can work well for someone originating in a large country such as the U.S. But what about starting in a small country such as the U.K.? The trick here is to start in a nearby country say France, which will then be the country of origin and so after the RTW (ending with a stopover in London) the extra segments can be used for flights and a second stopover in Europe/Middle East, ending in France.
Our New Yorker can play this trick too by starting in Canada the extra flights can be to a North American destination outside the U.S. (Bermuda say). An added benefit is that the itinerary can still end in New York

For northern hemisphere starting points, there is one more trick possible to make effective use of leftover segments a return trip to the neighbouring southern hemisphere continent. This will add a continent to the itinerary, which is not free but might be cost-effective compared to purchasing a completely separate ticket to go down there. So our New Yorker can start in Canada, travel around the world ending up back in New York for a stopover, and later have a trip down to Rio returning to New York after it.

Five (or even six) holidays!
This is going over the top, but it is possible! At least for those located in the northern hemisphere (those of us located south of the equator miss out on this ☹)
  • Take a positioning flight to another continent and start from there (you will get to visit this continent twice, which may drive your choice of starting continent)
  • When you return to your home continent take separate trips:
    • 2 return trips in your home continent using the 4 flights allowed per continent (3 return trips using 6 flights allowed in North America)
    • a return trip to your southern hemisphere neighbour
    • complete your RTW trip by returning to your starting point
Heres an example of such a trip - for a Londoner:
Position to Sri Lanka (one of the low-cost starting countries); start an xONE5 from CMB
  1. CMB-NRT-JFK-MBJ-MIA-LAX-LHR
  2. LHR-TLV-LHR
  3. LHR-RAK-LHR
  4. LHR-SEZ-LHR
  5. LHR-MEL-AKL-HKG-MLE; then re-position home from The Maldives
Of course for some people 5 holidays in one year might seem a bit OTT😊


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FREQUENTLY ASKED QUESTIONS
Ticket rule questions

Ticket cost questions

Ticket purchase questions

Ticket change questions

Terminology questions

Planning tools questions

Ticket tricks questions

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Change Log
Date User Handle Change Description
2021-May-10 pandaperth "one visit to ANC" etc changed to "one visit to State of Alaska" etc see Changes to the xONEx Rule Sheet
2021-May-10 pandaperth Updated the instructions to go to the full rule sheet on the oneworld web site
2021-Jun-01 pandaperth Rule 4(k) - Inserted new table of west coast and east coast states
2023-Nov-20 anabalism - added text noting that changing stops to connections and vice versa may or may not be considered a route change.
2024-Jan-18 Mwenenzi - formatting
2025-Jan-14 SPN Lifer - Introductory sentence: inapplicability of point redemptions



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Old Aug 17, 2025 | 2:05 pm
  #1111  
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Join Date: Jan 2008
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Posts: 515
I'm currently in the middle of a DONE4 ticket issued by the AA RTW desk. I've been trying to change the date of a ZRH-LHR- PER leg. ExpertFlyer is showing D6 for the LHR-PER leg and it also shows as available on the OneWorld RTW tool. However, AA RTW desk Is not able to see the space. They either see D1, nothing, or if says D6 and then the leg comes back unconfirmed. Any tips? I appreciate this great resource!
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Old Aug 17, 2025 | 4:24 pm
  #1112  
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Originally Posted by glenny84
I'm currently in the middle of a DONE4 ticket issued by the AA RTW desk. I've been trying to change the date of a ZRH-LHR- PER leg. ExpertFlyer is showing D6 for the LHR-PER leg and it also shows as available on the OneWorld RTW tool. However, AA RTW desk Is not able to see the space. They either see D1, nothing, or if says D6 and then the leg comes back unconfirmed. Any tips? I appreciate this great resource!
Does ZRH-LHR-PER look available on the tool? Or just LHR-PER?
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Old Aug 17, 2025 | 5:29 pm
  #1113  
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Join Date: Jan 2008
Location: HND
Programs: AA, AS, WN
Posts: 515
Originally Posted by steveholt
Does ZRH-LHR-PER look available on the tool? Or just LHR-PER?
ZHR-LHR-PER does show in the tool on 10/22 and on 10/23. We were trying to do ZRH-LHR (20 hour stopover) on the 22nd connecting to LHR-PER on 10/23. LHR-PER both show D6 on 10/22 and 10/23.

Ah - just figured it out. When I search ZRH-LHR-PER (including the overnight in LHR), QF D is dropping from D6 to D1.

Last edited by glenny84; Aug 17, 2025 at 5:41 pm
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Old Aug 22, 2025 | 3:55 am
  #1114  
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Join Date: Apr 2024
Location: London, UK
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Originally Posted by jagmeets
(I think better for one of the other threads- mods, please do move).
Did you have the Choose Flights grayed out?

Try this: add an extra segment at the end (the + button). Delete the extra segment & immediately click Choose Flights- it gets ungrayed for a bit when you remove the extra segment..

Ive had success pushing through an exJP which initially showed the more than 2 stopovers in continent of Origin error- I had needed to input both legs (A-B, and B-C) of a transit because the preferred flights werent showing up in an A-C search even with preferred airline etc set.
That tip worked so thanks again. Unfortunately I then hit the more than 34000 miles bug. Doh!!!!!!!
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Old Aug 24, 2025 | 1:10 pm
  #1115  
siw
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I realise my question is not about the oneworld RTW tool, but I'm at my wits' end with it. Is there a travel agent who can book RTW tickets who are more robust and expert then me limited with the online RTW tool? I've watched the recent Matt's Planet YouTube video about the oneworld RTW tool and tried Propeller Travel but not heard back after a fews weeks so assume as my route is not simple they ignored me.

I have a city list I want to take and know my dates (start and end are fixed due to work, and there's little leeway with the dates inbetween). Pencil and paper exercise of listing flights between the cities makes sense based on routes airline fly, except for the intra-South America bits as that's a big hole in oneworld. But the RTW tool forces less direct flights, does not offer sensible routings and also forces some in economy class even though I set the RTW tool to business class. Two examples:
  • MAD-PVG it only offers BA (B789) via LHR and nothing else such as QR via DOH. With the 1,000s this will cost I'm not spending +12hrs in the BA old J seat. Why no QR being offered, as DOH is oneworld's Europe to Asia connection mega-hub or even CX via HKG?
  • UIO-MAD it never offers the direct IB flight and either gives one-stop on AA via MIA or two-stops on AA/BA via MIA and LHR - utter madness.

To maximuimze my time I need to start (depart from London) on Saturday 26/5/2026 and end (arrive in Londn) on Sunday 21/6/2026. As the oneworld RTW is cheapest to start/end in OSL, then I'll get a cheap separate return between LGW/LHR and OSL. The route I wish to take is:
  • OSL-MAD on IB
  • 1 full day in Madrid
  • MAD-PVG on QR via DOH
  • 5 full days in Shanghai
  • PVG-SIN on MH via KUL or CX via HKG
  • 5 full days in Singapore (must include 1/6/2026 to 5/6/2026)
  • SIN-WLG on QF via SYD or BNE
  • 3 full days in Wellington
  • WLG-SCL on QF via SYD
  • 'Surface sectors' through South America on non-oneworld tickets for SCL-EZE and EZE-UIO with 3 days each in Buenos Aires and Quito
  • UIO-OSL - IB via MAD
    • Would prefer UIO-MAD on IB, one ful day in Madrid and then MAD-OSL on IB. But that repeat stopover in Madrid possibly breaks the rules.
This seems simple on paper but the RTW tool will not build it.

I'd much prefer to do this with SkyTeam to earn Flying Blue Miles as I'm not a member of any oneworld (or Star Alliance program), but they stopped their RTW ticket a fews years ago. Finally, just building this routing on separate one-way flights that Google Flights/Skyscanner shows then elimates the need to start/end in OSL but provides results that are crazy expensive. I think the RTW ticket would be cheaper.
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Old Aug 24, 2025 | 1:42 pm
  #1116  
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Originally Posted by siw
I realise my question is not about the oneworld RTW tool, but I'm at my wits' end with it. Is there a travel agent who can book RTW tickets who are more robust and expert then me limited with the online RTW tool? I've watched the recent Matt's Planet YouTube video about the oneworld RTW tool and tried Propeller Travel but not heard back after a fews weeks so assume as my route is not simple they ignored me.

I have a city list I want to take and know my dates (start and end are fixed due to work, and there's little leeway with the dates inbetween). Pencil and paper exercise of listing flights between the cities makes sense based on routes airline fly, except for the intra-South America bits as that's a big hole in oneworld. But the RTW tool forces less direct flights, does not offer sensible routings and also forces some in economy class even though I set the RTW tool to business class. Two examples:
  • MAD-PVG it only offers BA (B789) via LHR and nothing else such as QR via DOH. With the 1,000s this will cost I'm not spending +12hrs in the BA old J seat. Why no QR being offered, as DOH is oneworld's Europe to Asia connection mega-hub or even CX via HKG?
  • UIO-MAD it never offers the direct IB flight and either gives one-stop on AA via MIA or two-stops on AA/BA via MIA and LHR - utter madness.

To maximuimze my time I need to start (depart from London) on Saturday 26/5/2026 and end (arrive in Londn) on Sunday 21/6/2026. As the oneworld RTW is cheapest to start/end in OSL, then I'll get a cheap separate return between LGW/LHR and OSL. The route I wish to take is:
  • OSL-MAD on IB
  • 1 full day in Madrid
  • MAD-PVG on QR via DOH
  • 5 full days in Shanghai
  • PVG-SIN on MH via KUL or CX via HKG
  • 5 full days in Singapore (must include 1/6/2026 to 5/6/2026)
  • SIN-WLG on QF via SYD or BNE
  • 3 full days in Wellington
  • WLG-SCL on QF via SYD
  • 'Surface sectors' through South America on non-oneworld tickets for SCL-EZE and EZE-UIO with 3 days each in Buenos Aires and Quito
  • UIO-OSL - IB via MAD
    • Would prefer UIO-MAD on IB, one ful day in Madrid and then MAD-OSL on IB. But that repeat stopover in Madrid possibly breaks the rules.
This seems simple on paper but the RTW tool will not build it.

I'd much prefer to do this with SkyTeam to earn Flying Blue Miles as I'm not a member of any oneworld (or Star Alliance program), but they stopped their RTW ticket a fews years ago. Finally, just building this routing on separate one-way flights that Google Flights/Skyscanner shows then elimates the need to start/end in OSL but provides results that are crazy expensive. I think the RTW ticket would be cheaper.
A quick look suggests your dates at the beginning don't work for a start. 1 full day in Madrid, 5 full days in Shanghai plus the time needed to fly LON-OSL-MAD, MAD-DOH-PVL and PVL-SIN doesn't add up if you're starting from LON on 26/5/26 and need to be in Singapore by 1/6/26.
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Last edited by DY444; Aug 24, 2025 at 1:49 pm
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Old Aug 24, 2025 | 2:32 pm
  #1117  
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Originally Posted by siw
I realise my question is not about the oneworld RTW tool, but I'm at my wits' end with it. Is there a travel agent who can book RTW tickets who are more robust and expert then me limited with the online RTW tool? I've watched the recent Matt's Planet YouTube video about the oneworld RTW tool and tried Propeller Travel but not heard back after a fews weeks so assume as my route is not simple they ignored me.

I have a city list I want to take and know my dates (start and end are fixed due to work, and there's little leeway with the dates inbetween). Pencil and paper exercise of listing flights between the cities makes sense based on routes airline fly, except for the intra-South America bits as that's a big hole in oneworld. But the RTW tool forces less direct flights, does not offer sensible routings and also forces some in economy class even though I set the RTW tool to business class. Two examples:
  • MAD-PVG it only offers BA (B789) via LHR and nothing else such as QR via DOH. With the 1,000s this will cost I'm not spending +12hrs in the BA old J seat. Why no QR being offered, as DOH is oneworld's Europe to Asia connection mega-hub or even CX via HKG?
  • UIO-MAD it never offers the direct IB flight and either gives one-stop on AA via MIA or two-stops on AA/BA via MIA and LHR - utter madness.

To maximuimze my time I need to start (depart from London) on Saturday 26/5/2026 and end (arrive in Londn) on Sunday 21/6/2026. As the oneworld RTW is cheapest to start/end in OSL, then I'll get a cheap separate return between LGW/LHR and OSL. The route I wish to take is:
  • OSL-MAD on IB
  • 1 full day in Madrid
  • MAD-PVG on QR via DOH
  • 5 full days in Shanghai
  • PVG-SIN on MH via KUL or CX via HKG
  • 5 full days in Singapore (must include 1/6/2026 to 5/6/2026)
  • SIN-WLG on QF via SYD or BNE
  • 3 full days in Wellington
  • WLG-SCL on QF via SYD
  • 'Surface sectors' through South America on non-oneworld tickets for SCL-EZE and EZE-UIO with 3 days each in Buenos Aires and Quito
  • UIO-OSL - IB via MAD
    • Would prefer UIO-MAD on IB, one ful day in Madrid and then MAD-OSL on IB. But that repeat stopover in Madrid possibly breaks the rules.
This seems simple on paper but the RTW tool will not build it.

I'd much prefer to do this with SkyTeam to earn Flying Blue Miles as I'm not a member of any oneworld (or Star Alliance program), but they stopped their RTW ticket a fews years ago. Finally, just building this routing on separate one-way flights that Google Flights/Skyscanner shows then elimates the need to start/end in OSL but provides results that are crazy expensive. I think the RTW ticket would be cheaper.
Well, your question IS about the oneworld tool, rather than the oneworld user guide!

I've been playing around with your itinerary in the tool, and:
  • IB only flies OSL-MAD on certain days of the week, and to get offered business class on the flight I needed to have IB as my preferred airline
  • QR for OSL-DOH-PVG was offered, I just had to scroll down to see it (the tool displays in total travel time order, so there must be a lengthy layover in Doha on these flights - not a problem, just hang out the excellent Al Mourjan lounge)
  • I could not get the tool to offer IB's UIO-MAD non-stop. I've no idea why.
  • Total price is NOK95,416
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Old Aug 26, 2025 | 11:59 am
  #1118  
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PPT flights in OW RTW ticket

Is it possible to book flights in and out of PPT on a OW RTW ticket (there are AA code shares in from LAX and QF code shares to out Auckland) but the PPT airport doesn't come up in the online tool. has anyone had success booking in / out of PPT over the phone for a RTW booking?
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Old Aug 26, 2025 | 12:09 pm
  #1119  
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Originally Posted by TGC
Is it possible to book flights in and out of PPT on a OW RTW ticket (there are AA code shares in from LAX and QF code shares to out Auckland) but the PPT airport doesn't come up in the online tool. has anyone had success booking in / out of PPT over the phone for a RTW booking?
Oneworld Explorer
No
Codeshare flights on airlines other than Oneworld are disallowed (except for QF codeshare on Jetstar)
Global Explorer
Yes
The rules explicitly allow QF codeshare on TN flights (TN=Air Tahiti Nui)
QF codeshares on LAX-PPT and PPT-AKL
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Old Aug 26, 2025 | 12:10 pm
  #1120  
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Originally Posted by TGC
Is it possible to book flights in and out of PPT on a OW RTW ticket (there are AA code shares in from LAX and QF code shares to out Auckland) but the PPT airport doesn't come up in the online tool. has anyone had success booking in / out of PPT over the phone for a RTW booking?
I think only Global Explorer fares allow you to book TN.

Edit: PandaPerth beat me to it!
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Old Aug 29, 2025 | 8:36 am
  #1121  
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Originally Posted by pandaperth
Well, your question IS about the oneworld tool, rather than the oneworld user guide!

I've been playing around with your itinerary in the tool, and:
  • IB only flies OSL-MAD on certain days of the week, and to get offered business class on the flight I needed to have IB as my preferred airline
  • QR for OSL-DOH-PVG was offered, I just had to scroll down to see it (the tool displays in total travel time order, so there must be a lengthy layover in Doha on these flights - not a problem, just hang out the excellent Al Mourjan lounge)
  • I could not get the tool to offer IB's UIO-MAD non-stop. I've no idea why.
  • Total price is NOK95,416
Thanks for looking at this. I put flights against the dates I can travel, but as you cannot get the IB UIO-MAD flight to appear then I don't see this working.

Visiting Madrid twice at the start and end is intended as it's significant for me on this trip, but maybe it breaks the RTW rules. Olso is only there as it's the cheapest start/end city.

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Old Aug 29, 2025 | 9:05 pm
  #1122  
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Originally Posted by pandaperth
Well, your question IS about the oneworld tool, rather than the oneworld user guide!

I've been playing around with your itinerary in the tool, and:
  • IB only flies OSL-MAD on certain days of the week, and to get offered business class on the flight I needed to have IB as my preferred airline
  • QR for OSL-DOH-PVG was offered, I just had to scroll down to see it (the tool displays in total travel time order, so there must be a lengthy layover in Doha on these flights - not a problem, just hang out the excellent Al Mourjan lounge)
  • I could not get the tool to offer IB's UIO-MAD non-stop. I've no idea why.
  • Total price is NOK95,416
Originally Posted by siw
Thanks for looking at this. I put flights against the dates I can travel, but as you cannot get the IB UIO-MAD flight to appear then I don't see this working.

Visiting Madrid twice at the start and end is intended as it's significant for me on this trip, but maybe it breaks the RTW rules. Olso is only there as it's the cheapest start/end city.

I think there's a technical problem at the IB end. IB138 can be found on Sabre availability display and shows available but cannot be booked. It does not show up on Amadeus availability display at all, although the Flight Information (FLIFO using the "DO" command) is retrievable. The UIO-MAD flight can be booked as a QR code-share, but that's potentially violating traffic rights rules. If plated on QR, YR/YQ is only levied on QR- and BA-coded sectors. I can price all oneworld flights on Sabre for 66822NOK if booked in D class.

Code:
     1 BA 785D 23MAY 6 OSLLHR SS1  0820  0950  /DCBA /E
     2 IB 716D 23MAY 6 LHRMAD SS1  1130  1455  /DCIB /E
     3 QR 150D 24MAY 7 MADDOH*SS1  1610  2355  /DCQR /E
     4 QR 870D 25MAY 1 DOHPVG*SS1  0215  1620  /DCQR /E
     5 CX 303D 30MAY 6 PVGHKG*SS1  0720  1010  /DCCX /E
     6 CX 791D 30MAY 6 HKGSIN*SS1  1145  1525  /DCCX /E
     7 QF  36D 06JUN 6 SINMEL*SS1  2015  0535   07JUN 7 /DCQF /E
     8 QF 171D 07JUN 7 MELWLG*SS1  0800  1335  /DCQF /E
     9 QF 162D 11JUN 4 WLGSYD*SS1  0605  0745  /DCQF /E
    10 QF  27D 11JUN 4 SYDSCL*SS1  1220  1045  /DCQF /E
    11   ARNK
    12 QR6532D 18JUN 4 UIOMAD SS1  1805  1115   19JUN 5 /DCQR /E
    OPERATED BY IBERIA
    13 IB 953D 20JUN 6 MADOSL SS1  1435  1820  /DCIB /E

WPRWMNOK

    PSGR TYPE  ADT - 01
         CXR RES DATE  FARE BASIS      NVB   NVA    BG
     OSL
    XLON BA  D   23MAY DONE4           23MAY 23MAY 02P
     MAD IB  D   23MAY DONE4           23MAY 23MAY 02P
    XDOH QR  D   24MAY DONE4           24MAY 24MAY 02P
     SHA QR  D   25MAY DONE4           25MAY 25MAY 02P
    XHKG CX  D   30MAY DONE4           30MAY 30MAY 02P
     SIN CX  D   30MAY DONE4           30MAY 30MAY 02P
    XMEL QF  D   06JUN DONE4           06JUN 06JUN 02P
     WLG QF  D   07JUN DONE4           07JUN 07JUN 02P
    XSYD QF  D   11JUN DONE4           11JUN 11JUN 02P
     SCL QF  D   11JUN DONE4           11JUN 11JUN 02P
     UIO     S U R F A C E
     MAD QR  D   18JUN DONE4           18JUN 18JUN 02P
     OSL IB  D   20JUN DONE4           20JUN 20JUN 02P
    FARE  NOK     57959  
    TAX   NOK        60G2 NOK       155ZN NOK      8648XT
    TOTAL NOK     66822
    ADT-01  DONE4
     OSL BA X/LON IB MAD QR X/DOH QR SHA CX X/HKG CX SIN QF X/MEL 
     QF WLG QF X/SYD QF SCL//UIO QR MAD IB OSL5739.63NUC5739.63
     END ROE10.098037                                             
    XT NOK199UB NOK398JD NOK88QV NOK14OG NOK166QA NOK15PZ NOK166G4
    XT NOK127CN NOK207G3 NOK84I5 NOK364SG NOK85L7 NOK63OP NOK229F1
    XT NOK178IA NOK428KK NOK30WT NOK680QB NOK50QI NOK507YR
    XT NOK4542YQ NOK28R9
    ENDOS*SEG0/1/2/3/4/5/6/7/8/9/10/12/13*VALID ON ONEWORLD 
    ENDOS*ONLY/NONREF
    TKT/TL28APR26/2359
    ATTN*VALIDATING CARRIER - QR
Code:
WPDF
PSGR TYPE ADT
FARE  NOK     57959
TAX   NOK        60G2 NOK       155ZN NOK      8648XT
TOTAL NOK     66822
OSL BA X/LON IB MAD QR X/DOH QR SHA CX X/HKG CX SIN QF X/MEL QF WLG QF X/SYD QF SCL//UIO QR MAD IB OSL5739.63NUC5739.63END ROE10.098037
XT NOK199UB NOK398JD NOK88QV NOK14OG NOK166QA
XT NOK15PZ NOK166G4 NOK127CN NOK207G3 NOK84I5
XT NOK364SG NOK85L7 NOK63OP NOK229F1 NOK178IA
XT NOK428KK NOK30WT NOK680QB NOK50QI NOK507YR
XT NOK4542YQ NOK28R9
/////////////// TRAFFIC DOCUMENT ISSUED IN RMQ ///////////////
PU -FARE BASIS-CUR  NUC AMT ELEMENT DESCRIPTION ----------- GI
01 DONE4       NOK  5739.63 OSL-OSL QR /RT RTG              RW
                    5739.63    -    TOTAL NUC
-TAX AMT/NOK/-- CUR  CODES  DESCRIPTION-----TAX TYPE/SEQUENCE--
        4231        /YQF SERVICE FEE - CARRIER-IMPOSED FUEL
           4231:USD   420.00 *MAD* *QR*                   888
         507        /YRI SERVICE FEE - CARRIER-IMPOSED MISC
            161:USD    16.00 *MAD* *QR*                813700
            161:USD    16.00 *MAD* *QR*                813700
            161:USD    16.00 *UIO* *QR*                813400
             24:EUR     2.00 *OSL* *BA*                  3000
         311        /YQI SERVICE FEE - CARRIER-IMPOSED MISC
            311:EUR    26.50 *OSL* *BA*               8019981
         127        CN/CN  AIRPORT FEE
            127:CNY       90 *PVG* *CX*          001    25000
         680        EC/QB  AIRPORT TAX
            680:USD    67.47 *UIO* *QR*          001   114990
          50        EC/QI  AIRPORT AUXILIARY FACILITIES TAX
             50:USD     5.00 *UIO* *QR*          001   110000
          30        EC/WT  SECURITY FEE
             30:USD     3.00 *UIO* *QR*          001     3775
         398        ES/JD3 DEPARTURE CHARGE
            232:EUR    19.74 *MAD* *QR*          003   313437
            166:EUR    14.17 *MAD* *IB*          003   304375
          14        ES/OG  AVIATION SAFETY AND SECURITY FEE
              7:EUR     0.63 *MAD* *QR*          001   450000
              7:EUR     0.63 *MAD* *IB*          001   440000
          88        ES/QV3 SECURITY TAX
             44:EUR     3.72 *MAD* *QR*          003   520000
             44:EUR     3.72 *MAD* *IB*          003   520000
         199        GB/UB  PASSENGER SERVICE CHARGE DEPARTURES
            199:GBP    14.60 *LHR* *IB*          001  4895000
         207        HK/G3  AIRPORT CONSTRUCTION FEE
            207:HKD      160 *HKG* *CX*          001   105000
          84        HK/I5  AIRPORT PASSENGER SECURITY CHARGE
             84:HKD       65 *HKG* *CX*          001   110000
          60        NO/G2  AIR PASSENGER TAX
             60:NOK       60 *OSL* *BA*          001   144765
         155        NO/ZN  PASSENGER CHARGE
            155:NOK      155 *OSL* *BA*          001   113750
          25        NZ/F1  BORDER CLEARANCE LEVY INTERNATIONAL 
             25:NZD     4.16 *WLG* *QF*          001   113750
         204        NZ/F12 BORDER CLEARANCE LEVY INTERNATIONAL 
            204:NZD    34.46 *MEL* *QF*          002   114375
         178        NZ/IA  PASSENGER SECURITY CHARGE  INTERNATI
            178:NZD    30.15 *WLG* *QF*          001    60000
         214        NZ/KK  PASSENGER SERVICE CHARGE  INTERNATIO
            214:NZD    36.24 *WLG* *QF*          001    43432
         214        NZ/KK2 PASSENGER SERVICE CHARGE INTERNATION
            214:NZD    36.24 *MEL* *QF*          002   114215
         166        QA/G4  PASSENGER FACILITY CHARGE PFC
            166:QAR    60.00 *DOH* *QR*          001   105000
          15        QA/PZ2 PASSENGER SERVICE CHARGE ARRIVALS
             15:USD     1.50 *MAD* *QR*          002   112500
         166        QA/QA  AIRPORT FEE INTERNATIONAL
            166:QAR    60.00 *DOH* *QR*          001    25000
          28        QA/R9  PASSENGER SAFETY AND SECURITY FEE PS
             28:QAR    10.00 *DOH* *QR*          001   110000
          85        SG/L7  AIRPORT DEVELOPMENT LEVY
             85:SGD    10.80 *SIN* *QF*          001   105000
          63        SG/OP  AVIATION LEVY
             63:SGD     8.00 *SIN* *QF*          001   120000
         364        SG/SG  PASSENGER SERVICE AND SECURITY FEE P
            364:SGD    46.40 *SIN* *QF*          001    27499
-IATA RATES OF EXCHANGE USED IN FARE CALCULATION --------------
   10.0980370  NOK-ROE  EFF 01AUG25*31AUG25
-BSR USED IN TAX CALCULATION ----------------------------------
 1USD:10.07471903NOK               1EUR:11.75011311NOK
 1CNY:1.41017734NOK                1GBP:13.61149297NOK
 1HKD:1.29277033NOK                1NZD:5.9171352NOK
 1QAR:2.76663985NOK                1SGD:7.84870368NOK
 -PRICING UNIT TRIP TYPE ---------------------------------------
  PU 01 - SPECIAL RW SINGLE FARE COMPONENT
.
Code:
Air Availability UIO - QUITO > MAD - MADRID Thu, 18 Jun

  1   IB 138   UIO - QUITO     -->    MAD - MADRID   359   10h 10min   J9 C9 D9 R9 I7 W9 E9 T9 P0 Y9 B9 H9 K9 M9 L9 F8 V9 S9 Z3 N9  
      Iberia   18JUN, 18:05           19JUN, 11:15                     Q9 O9 A0

  2   QR/IB 6532      UIO - QUITO     -->    MAD - MADRID   359   10h 10min   J5 C5 D5 I5 R7 P7 Y5 B5 H5 K5 M5 L5 V5 S5 N5 Q5 T5 O5 W5  
      Qatar Airways   18JUN, 18:05           19JUN, 11:15                                                                               
                                                                              INTL ONLINE CONEX/STPVR TFC ONLY

01D1

BOOKING STATUS: SEGMENTS ADDED TO PNR. CHECK SEGMENT STATUS

  1   IB 138   UIO - QUITO     -->    MAD - MADRID   D   UC1     
      Iberia   18JUN, 18:05           19JUN, 11:15

01D2

BOOKING STATUS: SEGMENTS ADDED TO PNR

  2   QR 6532         UIO - QUITO     -->    MAD - MADRID   D   SS1     
      Qatar Airways   18JUN, 18:05           19JUN, 11:15
Note when IB138 is booked, the system says "UC" (Unable to Confirm), whereas when QR6532 is booked, the system says "SS" (Sell Segment).
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Old Aug 30, 2025 | 12:24 am
  #1123  
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Thanks for looking into that and highlighting the oddity of the Iberia UIO-MAD flight.

Given all of the information you have provided, hiow can I book this? Do I go to any decent travel agent with your screenshots? I assume I now give up with the oneworld RTW tool, I did try the tool yesterday now I have dates and flights but it said the route was invalid as greater than 34,000 miles in Business of First class - it's a piece of software junk!

I will not pretend to understand a lot of what your screenshot says, but what is the acronym FLIFO?

I cannot imagine the 66,000NOK price being beaten if I book individual flights on any airline for each sector.
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Old Aug 30, 2025 | 3:33 am
  #1124  
 
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Originally Posted by TGC
Is it possible to book flights in and out of PPT on a OW RTW ticket (there are AA code shares in from LAX and QF code shares to out Auckland) but the PPT airport doesn't come up in the online tool. has anyone had success booking in / out of PPT over the phone for a RTW booking?
As Pandaperth says, not on the Oneworld Explorer. I wanted this ticket as opposed to the global explorer ticket as I managed to rack up 50k miles (side benefit BAC Gold). The way I did it was to open jaw AKL/NAN and flying AKL-PPT on a cheap economy ticket (c 230 each via the QF website) then we're already booked on a one way cruise PPT-NAN which was the (loose) general purpose of looking at a RTW as business LHR-PPT-LHR wasn't that much cheaper that having the fun of 16 sectors and 50k miles.

For purchasing a ticket, I think Propeller are snowed under after Matt's recommendation but try messaging nufnuf.
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Old Aug 30, 2025 | 4:31 pm
  #1125  
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Originally Posted by siw
Thanks for looking into that and highlighting the oddity of the Iberia UIO-MAD flight.

Given all of the information you have provided, hiow can I book this? Do I go to any decent travel agent with your screenshots?
Sure, you can go with a competent travel agency you trust. What I suggest is you can get all flights booked except UIO-MAD, or see if whichever travel agency you find is willing to book you on the QR code-share. xONEx has a generous ticketing deadline. Hopefully, IB will resolve this issue by then.

Originally Posted by siw
I will not pretend to understand a lot of what your screenshot says, but what is the acronym FLIFO?
Flight Information, as I said in my previous post.
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