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Originally Posted by Brianek
(Post 29425519)
Thanks Pandaperth. Actually, I was trying to upgrade using Avios not money. I wouldn't spend my hard earned cash on upgrades. That's what Air Miles are for :). So, on that point BA are incorrect then ? If so, I suspect the real problem is the 'lock' they have put on making further changes to the ticket (as opposed to what the agent told me).
Thanks also for the clarification on the stopover rule. Just one point on this. In relation to that rule, I assume that Europe/Middle East is a regarded as single continent (i.e. not Europe and Middle East separately). On that assumption, I think the following should be valid as long as DOH is used as a transit point for SGN-DOH-WAW and LHR is used as a transit point for WAW-LHR-MCT (i.e. no stopovers in DOH and LHR, which I believe means less than 24 hours) CAI-LHR-IAD-DFW-SYD-WLG-AKL-KUL-CMB-MLE-HKG-SGN-DOH-WAW-LHR-MCT-DOH Would you agree ? Re-writing your itinerary slightly - CAI-LHR-IAD-DFW-SYD-WLG-AKL-KUL-CMB-MLE-HKG-SGN-xDOH-oWAW-xLHR-oMCT-DOH (x = transit, meaning no longer than 24hrs; o=stopover, meaning longer than 24hrs) So you are correct, you will have just the two stopovers on your return. BUT what about the start of your journey - was it CAI-xLHR-IAD or CAI-oLHR-IAD? If the latter, then you can have only one stopover on your return Actually Brianek is my dog's name. Well Brian actually, but we sometimes call him Brianek. My real name is Evan :). |
Originally Posted by pandaperth
(Post 29425827)
Probably the BA agent was incorrect. I do not know enough about the BAEC programme to be certain. I expect to upgrade it would have to be a BA-issued ticket, and the segment has to have a BA flight number and be operated by a BA aircraft.
Yes - Europe/Middle East is one continent (this is defined in the fare rules) Re-writing your itinerary slightly - CAI-LHR-IAD-DFW-SYD-WLG-AKL-KUL-CMB-MLE-HKG-SGN-xDOH-oWAW-xLHR-oMCT-DOH (x = transit, meaning no longer than 24hrs; o=stopover, meaning longer than 24hrs) So you are correct, you will have just the two stopovers on your return. BUT what about the start of your journey - was it CAI-xLHR-IAD or CAI-oLHR-IAD? If the latter, then you can have only one stopover on your return You can masquerade as your dog if you want to. We are non-judgmental here on flyertalk;) I think if I get the ticket into a form where it complies with the rules, that will sort out the upgrades issue - we'll see... |
Originally Posted by Brianek
(Post 29425519)
I was trying to upgrade using Avios not money. I wouldn't spend my hard earned cash on upgrades. That's what Air Miles are for :). So, on that point BA are incorrect then ? If so, I suspect the real problem is the 'lock' they have put on making further changes to the ticket (as opposed to what the agent told me).
Originally Posted by pandaperth
(Post 29425827)
Probably the BA agent was incorrect. I do not know enough about the BAEC programme to be certain. I expect to upgrade it would have to be a BA-issued ticket, and the segment has to have a BA flight number and be operated by a BA aircraft.
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Originally Posted by anabolism
(Post 29441994)
I don't think who issued the ticket or whose code is on it matters, because as I mentioned above, both AA and BA have published info on upgrades using Avios/miles that say it's OK to have codeshares (provides the flight is operated by any of AA/BA/IB and sold as any of AA/BA/IB). I suspect the problem is BA's non-published ban on upgrading DONEx tickets.
If there is a non-published ban, then your statement should probably be modified to read "the problem is BA's non-published ban on upgrading DONEx tickets issued by other airlines". |
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Originally Posted by aaupgrade
(Post 29442283)
In my limited experience, I find that who issues the ticket does matter, as I have had no problem upgrading flights on a BA issued DONEn to first using Avios. Whenever I plan to upgrade DONEn BA segments to first I book the DONEn through BA. For example, most recently on a BA issued DONE3 I upgraded LHR-IAD to first and my upcoming PVG-LHR has also been upgraded to first, in both cases using Avios.
If there is a non-published ban, then your statement should probably be modified to read "the problem is BA's non-published ban on upgrading DONEx tickets issued by other airlines". |
I called BA asking to use gold upgrade for 2 on BA flights since the upgrade was going to expire. they denied because the ticket was not on BA stock.
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Originally Posted by pbd456
(Post 30227759)
I called BA asking to use gold upgrade for 2 on BA flights since the upgrade was going to expire. they denied because the ticket was not on BA stock.
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Originally Posted by anabolism
(Post 29441994)
...
I don't think who issued the ticket or whose code is on it matters, because as I mentioned above, both AA and BA have published info on upgrades using Avios/miles that say it's OK to have codeshares (provides the flight is operated by any of AA/BA/IB and sold as any of AA/BA/IB). I suspect the problem is BA's non-published ban on upgrading DONEx tickets.
Originally Posted by pbd456
(Post 30227759)
I called BA asking to use gold upgrade for 2 on BA flights since the upgrade was going to expire. they denied because the ticket was not on BA stock.
Originally Posted by Dr. HFH
(Post 30235347)
QR has the same policy. I tried to upgrade DOH-SYD J -> F last year into an empty F cabin. Answer from several different people/departments at QR was that the ticket had to be on 157 stock to upgrade.
Important: UuAs can only be applied to tickets issued on 125 stock. In other words tickets issued by BA or BA registered travel agents with ticket numbers beginning 125. Tickets sold by Iberia and American Airlines are issued on different numbered stock and cannot be upgraded using Avios. A GUF can be applied to: - BA issued tickets (can include other carriers but only BA flights would be upgraded) - TA issued (on BA stock) booking with only BA flights A GUF cannot be applied to: - TA issued (on BA stock) booking with other carriers - Tickets issued on non-BA stock Additionally the TA has to issue the ticket in the country of your BAEC membership. You can't apply a GUF to a BA marketed and non-BA operated flight even if the ticket is issued on BA (125-xxx) stock. The flight must be both BA marketed and operated. |
BA does indeed have a policy that TA issued (on BA stock) booking cant be applied to booking with other carriers.
In practice, I dont think it is enforced. I contacted propeller and they were able to upgrade BKK - HKG (stop) - xLHR - AMS - xLHR - HKG (stop) BKK from PE to J on the 4 BA operated legs. BKK HKG BKK is on CX E class and left untouched. Also, I dont believe it was issued in the country of my parents BAEC membership as well. |
Originally Posted by pbd456
(Post 30237680)
BA does indeed have a policy that TA issued (on BA stock) booking cant be applied to booking with other carriers.
In practice, I dont think it is enforced. I contacted propeller and they were able to upgrade BKK - HKG (stop) - xLHR - AMS - xLHR - HKG (stop) BKK from PE to J on the 4 BA operated legs. BKK HKG BKK is on CX E class and left untouched. Also, I dont believe it was issued in the country of my parents BAEC membership as well. |
A travel agency that is familiar with the use of BA gold upgrades. https://propellertravel.com/ See also: https://www.flyertalk.com/forum/brit...tml?styleid=22 |
Originally Posted by Dr. HFH
(Post 30237705)
Propeller?
If you use upgrade voucher on BA, it is upgraded to award booking class. (U for business). but booking via propeller needs only I class, more seats and better earning. (it is slightly more expensive than buying from BA website, but it is worth it) |
I'm certainly no expert on using Avios to upgrade. I will note that just the last few posts in this thread are confusing, since they seem to equate upgrading using Avios with upgrading using other more specialized instruments. I am familiar with AA, and their rules on using SWUs (specialized upgrade instruments for top-tier and million-milers) are much more restrictive than are the rules for using AAdvantage miles (e.g., SWUs cannot be used on codeshares).
I did check the BA EC web site to see what it says. I cannot find any text regarding ticket stock or codeshares. It does say:
Bookings made through your travel agent can now be upgraded on ba.com or through your local Executive Club service centre. The flights you would like to upgrade must be booked and ticketed in eligible booking classes, however Bulk Tour (BT) and Inclusive Tour (IT) fare types are not eligible. Please contact your travel agent to check if you have an eligible booking before visiting Manage My Booking to upgrade your flight. |
Originally Posted by anabolism
(Post 30239104)
..
The few times I have attempted to upgrade BA flights on RTWs, I was told (by AA when I tried to use AA miles, and by BA when I tried to use Avios) that it wasn't possible to upgrade on xONEx fares. I'm not saying the agents who told me this were right and FTers are wrong, just that the situation and any actual rules do not seem to be clear. Provided there is redemptions availability and they hold a valid ticket that has been made in the eligible classes on 125 paper, customers can spend their Avios* to upgrade themselves into the next cabin for either 1 flight within the booking or the entire journey: To upgrade using avios (UuA) the flights you are upgraded must be on BA ticket stock as a condition precedent. This applies to any ticket, rtw or otherwise. If that condition is met then there are a number of other conditions that may or may not apply. |
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