AA RTW desk problems
Nov 28, 2003 | 10:27 am
#1
Original Poster
Join Date: Jul 2003
Location: DFW, NYC, SIN, KUL, CGK, LON
Programs: AA EXP, AA5MM
Posts: 448
AA RTW desk problems
I am in the process of purchasing three AONE3 ticket originating in Cairo. I have had the itineraries confirmed for several months and set up for ticket on departure. I received a phone call from AA RTW desk on Wednesday informing me that CX has cancelled all our segements and availability is no longer available. After speaking to CX, I discovered that CX sends a msg to AA informing them that CX requires a ticket number before "X" date otherwise they will cancel the ticket. If I cannot purchase these tickets prior to getting to Cairo, what can I do to ensure that CX does not cancel out our CX flights?
I will cross post this in the AA forum but want to make sure the oneworld experts see it.
I will cross post this in the AA forum but want to make sure the oneworld experts see it.
Nov 28, 2003 | 9:47 pm
#3
In Memoriam
Join Date: May 2000
Location: Boca Raton, FL DL FO/MM AA EXP SPG PLT
Posts: 968
Come up with a ticket number. It does not need to be the actual ticket you will use. Any valid ticket number, preferably issued by an OW carrier (but best not to be CX), will hold the rez.
Nov 29, 2003 | 10:08 am
#4
Join Date: Jun 2000
Location: LAX
Posts: 3,641
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MAN Pax:
If time (to end of trip) is not an issue, you could ask Cairo to issue the tickets now and hold them for you until you're ready to collect.</font>
If time (to end of trip) is not an issue, you could ask Cairo to issue the tickets now and hold them for you until you're ready to collect.</font>