Help with cancelled segments on OWE
Mar 5, 2003 | 7:06 pm
#1
Original Poster
Join Date: Jun 2002
Location: Adelaide
Posts: 808
Help with cancelled segments on OWE
I have just found that some of my segments on my current OWE have been cancelled. These were direct flights and now with the new AA timetable, no longer exist. I think I remember reading here that I shouldn't be penalised for this. Is this still the case?
A second question I have is that the direct flights were IAD-DEN and DEN-BWI. If they were being changed to non direct flights could I get the airport changed to DCA (instead of IAD and BWI)? Is it all considered to be the one city, i.e. Washington area (WAS) so that I don't have to pay a fee?
Your help is greatly appreciated.
A second question I have is that the direct flights were IAD-DEN and DEN-BWI. If they were being changed to non direct flights could I get the airport changed to DCA (instead of IAD and BWI)? Is it all considered to be the one city, i.e. Washington area (WAS) so that I don't have to pay a fee?
Your help is greatly appreciated.
Mar 6, 2003 | 6:30 am
#2
Join Date: Aug 2000
Location: Manasquan, NJ
Posts: 1,413
Ticketed on AA. We recently had this happen: Booked non-stop BGI-JFK, then that flight was cancelled. AA rebooked us thru SJU, and it threw our segments over the top, but was not an issue, and did not cost us extra segments, or a re-ticketing fee. But once the BGI-JFK route was cancelled, they added a direct BGI-EWR flt, and two of us decided to change to this route. Since it was still considered one segment, there was NO extra seg fee, but we did have to pay re-ticketing for the new airport. Hope this helps!
Robin
Robin
Mar 6, 2003 | 5:18 pm
#3
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
The moral of this story is to get your tickets issued to the city code rather than a specific airport. Hence if you had got it ticketed to NYC (New York generically) you would not have had to pay the reroute fee. The same can apply to Chicago, San Francisco (which includes SFO, OAK, SJC if booked as the city), and so on...
(And remember to do it all open-dated!)
(And remember to do it all open-dated!)
Mar 7, 2003 | 7:08 am
#4
Join Date: Aug 2000
Location: Manasquan, NJ
Posts: 1,413
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by christep:
The moral of this story is to get your tickets issued to the city code rather than a specific airport. Hence if you had got it ticketed to NYC (New York generically) you would not have had to pay the reroute fee. The same can apply to Chicago, San Francisco (which includes SFO, OAK, SJC if booked as the city), and so on...
(And remember to do it all open-dated!)</font>
The moral of this story is to get your tickets issued to the city code rather than a specific airport. Hence if you had got it ticketed to NYC (New York generically) you would not have had to pay the reroute fee. The same can apply to Chicago, San Francisco (which includes SFO, OAK, SJC if booked as the city), and so on...
(And remember to do it all open-dated!)</font>
Also, just about to re-issue my tickets (AA screwed them up, so its their dime). They were all done open dated, except that the agent says I have to date the last segment. I think it was more of a way to keep the res open (she said without any flt numbers and dates, the res would cancel). Is this true?
Robin
[This message has been edited by Fishbait (edited 03-07-2003).]
Mar 7, 2003 | 11:28 am
#5
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Fishbait:
They were all done open dated, except that the agent says I have to date the last segment. I think it was more of a way to keep the res open (she said without any flt numbers and dates, the res would cancel). Is this true?
</font>
They were all done open dated, except that the agent says I have to date the last segment. I think it was more of a way to keep the res open (she said without any flt numbers and dates, the res would cancel). Is this true?
</font>