Flight removed between booking and departure
Dec 15, 2002 | 4:01 pm
#1
Original Poster
Join Date: Dec 2002
Location: NYC, USA
Programs: AA Platinum, FB Silver, Krysflier, Hertz #1 Gold, A|Club Silver
Posts: 175
Flight removed between booking and departure
If have a question that puzzles me.
Until last month I had a QantasLink flight that allowed me to do PER-CNS via AYQ in a single flight. This is the flight I was planning to take around July.
When I called BA, she told me that there were no flights like this and it was a 2-segment flight. Indeed when I updated my CX planner, the single segment via AYQ had been replaced. **** !
My question is then: Assuming the desk says the itinerary is OK with all flights.
Flights can change every month. They can be removed or added between booking time and departure time. What happens if I book a flight that will be cancel in like 6 months ? Will they propose me a replacement flight once I show up at PER (ie for example allowing me to do the PER-AYQ-CNS as 2 flights in case I had booked as 1 segment) ?
Thanks.
Until last month I had a QantasLink flight that allowed me to do PER-CNS via AYQ in a single flight. This is the flight I was planning to take around July.
When I called BA, she told me that there were no flights like this and it was a 2-segment flight. Indeed when I updated my CX planner, the single segment via AYQ had been replaced. **** !
My question is then: Assuming the desk says the itinerary is OK with all flights.
Flights can change every month. They can be removed or added between booking time and departure time. What happens if I book a flight that will be cancel in like 6 months ? Will they propose me a replacement flight once I show up at PER (ie for example allowing me to do the PER-AYQ-CNS as 2 flights in case I had booked as 1 segment) ?
Thanks.
Dec 15, 2002 | 10:57 pm
#2
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
My experience with LanChile last was:
They cancelled a flight at two weeks notice and refused to fly me to the only adjacent airport which had a flight on the day I required. They took the attitude that I had a ticket issued by AA so I was their problem. I had book CCS-SCL, but had to pay to fly CCS-BOG, where I picked up BOG-SCL on LanChile. They issued this segment seperately and took the coupon out of my book.
However I would not think that LanChile are typical of oneworld.
They cancelled a flight at two weeks notice and refused to fly me to the only adjacent airport which had a flight on the day I required. They took the attitude that I had a ticket issued by AA so I was their problem. I had book CCS-SCL, but had to pay to fly CCS-BOG, where I picked up BOG-SCL on LanChile. They issued this segment seperately and took the coupon out of my book.
However I would not think that LanChile are typical of oneworld.
Dec 16, 2002 | 1:07 am
#3
Join Date: Sep 2002
Location: HEL, Finland
Programs: AY Plat, SK Silver, FB Gold
Posts: 604
I have booked a month ago a RTW including a DRW-SYD flight. Last week I looked at checkmytrip.net and this flight had been cancelled and replaced automatically by a DRW-BNE and BNE-SYD flights, which matched my original booking. The only problem is that it takes more miles and I have a Global Explorer ticket. I dont' know yet if it will take me more miles, because my tickets have not been issued out yet.