Refunding unused OWE ticket
Jun 19, 2002 | 5:45 am
#1
Original Poster
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowly BA Blue. One of the original easyJet Flight Club members and still am.
Posts: 4,319
Refunding unused OWE ticket
I have a OWE ticket issued by QF for a trip commencing in JNB. It was bought through a TA in Joburg. Do I have to send the ticket to the TA for a refund or can I send it direct to QF in the UK?
Jun 19, 2002 | 9:18 am
#2
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
If its issued through a travel agent, the normal procedure is to go through your agent - but if you're trying to avoid a penalty fee for a refund, you might do well and go with your airline directly. However, be prepared to return the ticket to your agency if the ticket was issued - cash-. Still it is better to ask your agency what's the best thing to do and that you are going to refund the ticket as you have not used it.
