NEW VERSION - xONEx Online Booking Tool
#16
Original Poster



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
2020-June "Refresh" of the Online Booking Tool
The on-line booking tool has been refreshed. I'm not calling it a new version because it looks pretty much the same as the old version. I've being playing with it for a few days now and the following are my impressions so far
Disclaimer:
I was aware that this change was in the works, and four weeks ago was invited to an on-line preview of what was coming
During the preview I asked if the way the tool (mis-)interpreted the rules was being fixed the answer was that they were aware of the issues and they will be addressed in the next release; this release is to improve the user experience(!)
I also asked if there will be a facility to provide feedback the answer was no; when they did have a facility they found that most of the queries were to do with particular itineraries the users were building, not with the tool's functionalities/bugs
Overview
The flow of the tool its data entry process and results display etc is still pretty much the same; the main difference is that you must enter the dates for each segment on the 1st screen rather than on the 2nd screen
The First Screen
You can no longer quickly enter a list of Airports/Cities; neither can you click points on a map (the screen does display your itinerary on a map, but you cannot use the map for data entry)
Each segment of your itinerary must be entered From, To, Date
The 'From' field of the next segment is auto-populated with the 'To' field of the previous segment. This can be overwritten, which is one way to specify a surface segment (the other way I've found is to enter a segment and then later delete it); there is no explicit way to enter a surface segment (the old version had a tick box for this purpose)
After playing with this screen for a while, I found I could quickly enter a complete itinerary I would enter the first 'From/To' pair, followed by all the other 'To's (the 'From's are auto-populated) and then I'd enter all the dates
Once you've entered a complete itinerary, the 'Choose Flights' button becomes active
The Transition from First to Second Screen
When you press the "Choose Flights' button a pop-up warns that it may take up to 120 seconds to 'Search and Price' the itinerary
The search is finding the shortest duration flight/s for each segment and the itinerary is priced up using those flights
The results are displayed on the second screen
My takeaway from this transition is that if you just wanting to price up some tentative itineraries then this can be done quite quickly (and certainly more quickly than in the old version)
The Second screen
The second screen's initial display is of the shortest three flights for the first segment
At the top of the screen is a ribbon showing all the segments, and you can click in any segment to see the three flights selected for that segment
Scrolling down, there is a button to 'Show More' flights for the segment
At the bottom of the screen the total price is displayed and a button to move to the next segment (this button changes to "Review Itinerary" when the last segment's flights are being displayed). If you select different flights, the total price is recalculated
This screen works quite well IMHO
Later Screens
I haven't checked these out yet. They are: Review Flights/Enter Passenger Details/Book Itinerary
Disclaimer:
I was aware that this change was in the works, and four weeks ago was invited to an on-line preview of what was coming
During the preview I asked if the way the tool (mis-)interpreted the rules was being fixed the answer was that they were aware of the issues and they will be addressed in the next release; this release is to improve the user experience(!)
I also asked if there will be a facility to provide feedback the answer was no; when they did have a facility they found that most of the queries were to do with particular itineraries the users were building, not with the tool's functionalities/bugs
Overview
The flow of the tool its data entry process and results display etc is still pretty much the same; the main difference is that you must enter the dates for each segment on the 1st screen rather than on the 2nd screen
The First Screen
You can no longer quickly enter a list of Airports/Cities; neither can you click points on a map (the screen does display your itinerary on a map, but you cannot use the map for data entry)
Each segment of your itinerary must be entered From, To, Date
The 'From' field of the next segment is auto-populated with the 'To' field of the previous segment. This can be overwritten, which is one way to specify a surface segment (the other way I've found is to enter a segment and then later delete it); there is no explicit way to enter a surface segment (the old version had a tick box for this purpose)
After playing with this screen for a while, I found I could quickly enter a complete itinerary I would enter the first 'From/To' pair, followed by all the other 'To's (the 'From's are auto-populated) and then I'd enter all the dates
Once you've entered a complete itinerary, the 'Choose Flights' button becomes active
The Transition from First to Second Screen
When you press the "Choose Flights' button a pop-up warns that it may take up to 120 seconds to 'Search and Price' the itinerary
The search is finding the shortest duration flight/s for each segment and the itinerary is priced up using those flights
The results are displayed on the second screen
My takeaway from this transition is that if you just wanting to price up some tentative itineraries then this can be done quite quickly (and certainly more quickly than in the old version)
The Second screen
The second screen's initial display is of the shortest three flights for the first segment
At the top of the screen is a ribbon showing all the segments, and you can click in any segment to see the three flights selected for that segment
Scrolling down, there is a button to 'Show More' flights for the segment
At the bottom of the screen the total price is displayed and a button to move to the next segment (this button changes to "Review Itinerary" when the last segment's flights are being displayed). If you select different flights, the total price is recalculated
This screen works quite well IMHO
Later Screens
I haven't checked these out yet. They are: Review Flights/Enter Passenger Details/Book Itinerary
#17


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,242
I think the interface is a little more aesthetically pleasing but I'm not sure it's an overall improvement.
I'd much prefer to see all flight options listed, rather than just the three shortest. On busy routes, like MEL-SYD, you'd potentially have to click "Show more" quite a bit.
The flight options are also huge in terms of the real estate on the page they take up. Oneworld seems to have adopted the Qantas approach in that regard. On my circa 14 inch laptop, it takes just two flight options to fill the entire screen.
One thing I did like was the occasional alert about rules. For example, I entered PER-SYD ... DFW-SYD-PER and got a warning about the Australian transcon rule. I think that's positive. What remains to be seen is whether or not the too interprets the rules correctly.
I'd much prefer to see all flight options listed, rather than just the three shortest. On busy routes, like MEL-SYD, you'd potentially have to click "Show more" quite a bit.
The flight options are also huge in terms of the real estate on the page they take up. Oneworld seems to have adopted the Qantas approach in that regard. On my circa 14 inch laptop, it takes just two flight options to fill the entire screen.
One thing I did like was the occasional alert about rules. For example, I entered PER-SYD ... DFW-SYD-PER and got a warning about the Australian transcon rule. I think that's positive. What remains to be seen is whether or not the too interprets the rules correctly.
#18




Join Date: Apr 2009
Location: SEA
Programs: AA LT PLT; HH Diamond;
Posts: 3,003
I'm having a difficult time with the new version. Can't bring up saved ITN and can't duplicate the routing due to a variety error messages.
Was my original routing valid?
Fare Component Taxes and Carrier Surcharges/Fees Service Charge Total 2,484,000.00 LKR 248,994.00 LKR * see breakdown at end of itinerary 0.00 LKR 2,732,994.00 LKR Fare for 2 pax.
Routing: Colombo - Kuala Lumpur - Doha - Cape Town - Doha - Madrid - Athens (surface)- Cairo - Casablanca - Montreal - Miami - Guatemala City - Miami - New Orleans - Dallas/Ft. Worth - Hong Kong - Colombo
Was my original routing valid?
Fare Component Taxes and Carrier Surcharges/Fees Service Charge Total 2,484,000.00 LKR 248,994.00 LKR * see breakdown at end of itinerary 0.00 LKR 2,732,994.00 LKR Fare for 2 pax.
Routing: Colombo - Kuala Lumpur - Doha - Cape Town - Doha - Madrid - Athens (surface)- Cairo - Casablanca - Montreal - Miami - Guatemala City - Miami - New Orleans - Dallas/Ft. Worth - Hong Kong - Colombo
#19




Join Date: Apr 2009
Location: SEA
Programs: AA LT PLT; HH Diamond;
Posts: 3,003
I'm having a difficult time with the new version. Can't bring up saved ITN and can't duplicate the routing due to a variety error messages.
Was my original routing valid?
Fare Component Taxes and Carrier Surcharges/Fees Service Charge Total 2,484,000.00 LKR 248,994.00 LKR * see breakdown at end of itinerary 0.00 LKR 2,732,994.00 LKR Fare for 2 pax.
Routing: Colombo - Kuala Lumpur - Doha - Cape Town - Doha - Madrid - Athens (surface)- Cairo - Casablanca - Montreal - Miami - Guatemala City - Miami - New Orleans - Dallas/Ft. Worth - Hong Kong - Colombo
Was my original routing valid?
Fare Component Taxes and Carrier Surcharges/Fees Service Charge Total 2,484,000.00 LKR 248,994.00 LKR * see breakdown at end of itinerary 0.00 LKR 2,732,994.00 LKR Fare for 2 pax.
Routing: Colombo - Kuala Lumpur - Doha - Cape Town - Doha - Madrid - Athens (surface)- Cairo - Casablanca - Montreal - Miami - Guatemala City - Miami - New Orleans - Dallas/Ft. Worth - Hong Kong - Colombo
#20


Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
Have people been able to use this new version effectively? I tried building a pretty simple OSL itinerary, get the "Up to 120 seconds" box, and then that box disappears and returns me back to the itinerary-building page without any error message or information as to why it didn't offer me flight options.
#21
Original Poster



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
GLOBAL EXPLORER available
I've noticed a change on the booking tool
On the first data entry screen there is now a "Fare Eligibility" drop down
Clicking it gives the following
We offer two fare products, oneworld Explorer, where the price you pay is based on the number of continents you visit, and Global Explorer, where the price depends on the total number of miles you fly. The following shows which of these products are valid for your itinerary so far. For more details on fare differences see here. If both products are valid, the price you are quoted will be for whichever is cheaper.
Haven't played with it yet. Probably a whole new set of bugs to report.
I've noticed a change on the booking tool
On the first data entry screen there is now a "Fare Eligibility" drop down
Clicking it gives the following
Fare Eligibility Details
We offer two fare products, oneworld Explorer, where the price you pay is based on the number of continents you visit, and Global Explorer, where the price depends on the total number of miles you fly. The following shows which of these products are valid for your itinerary so far. For more details on fare differences see here. If both products are valid, the price you are quoted will be for whichever is cheaper.
Haven't played with it yet. Probably a whole new set of bugs to report.
#22
Original Poster



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Looks like the oneworld.com web site has undergone a "refresh".
I just plugged in a simple ex-Tokyo RTW and got it priced up. When I click on "Purchase" a window pops up asking me chose between JL and QF for ticketing!
Still playing around with it, might add to this post later...
I just plugged in a simple ex-Tokyo RTW and got it priced up. When I click on "Purchase" a window pops up asking me chose between JL and QF for ticketing!
Still playing around with it, might add to this post later...

