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-   -   Oneworld booking and pricing experiences (https://www.flyertalk.com/forum/oneworld/1776577-oneworld-booking-pricing-experiences.html)

allset2travel Oct 28, 2018 10:28 pm


Originally Posted by Dr. HFH (Post 30357063)
Prior to departure (flying the first segment): Any changes to the first segment will trigger repricing of the entire ticket. If the price has gone up since you bought the ticket, the additional fare will be collected. If the price has gone down, there will be no refund. Changes to the cities will result in a charge of $125 plus repricing of the entire ticket. Again, if the price has gone up since you bought the ticket, the additional fare will be collected. If the price has gone down, there will be no refund.

After departure (flying the first segment): Changes permitted and are free as long as the cities and sequence remains the same. (I.e., changes to flights/dates/times are free.) Changes to the cities or the sequence of the cities results in a $125 fee. Changes to the number of continents will trigger repricing the entire ticket.

See One World Explorer Rules 16(a) 1 and 2.

Trying to find Rule 16(a) 1 and 2 in vain. What I saw was the Terms and Conditions, in which there is no article 16. Could you please provide a link? Thanks.

Dr. HFH Oct 29, 2018 12:19 am


Originally Posted by allset2travel (Post 30367355)
Could you please provide a link? Thanks.

Sure, -- here you go. Link.

ifette Oct 29, 2018 7:28 am

pbd456: No, I'm an agent. Re-issued tickets myself.

ifette Oct 29, 2018 7:30 am

a) yes, I'm an agent
b) The first change of TC has to be on BA because only BA published the fare. If the first change of TC were on AA for instance, normally that would be fine as AA also has the same fares filed as BA for RTW (and others), but in this case AA did not have a fare published, only BA, so to get it to price out with the BA fare, BA has to be the marketing carrier for the most significant flight (first change of TC).


Originally Posted by Dr. HFH (Post 30361163)
Just out of curiosity, are you an agent?

The must-leave-Europe/M.E.-on-a-BA-flight-number also worked on IB metal ex-MAD. I did MAD-LAX on one of mine. But I thought that that rule only applied to itineraries plated on BA.... No?


anabolism Oct 29, 2018 12:23 pm


Originally Posted by pbd456 (Post 30363120)
Did I answer your question? I changed date after departure on QR stock ticket via QR directly. no problem. sometimes have to wait a few days. Before departure, I didnt try. maybe possible if you can reason the rule with them.
QR is just as competent as any other airline in term of RTW -- my personal opinion.

Yes, that was helpful, thank you. I don't think I'll have enough time in DOH or HKG to try in person, so will have to try the phone I guess.

pbd456 Oct 29, 2018 12:42 pm


Originally Posted by anabolism (Post 30369410)
Yes, that was helpful, thank you. I don't think I'll have enough time in DOH or HKG to try in person, so will have to try the phone I guess.


My experience is that when you show up in person with a QR ticket, they feel obligated to help you.

Los Angeles International Airport

Terminal 2 East Side, 200 World Way

Los Angeles, United States

Los Angeles, CA 90045, United States of America

Working hours:

Tel : +1-877-777-2827 or +1-954-745-0380

Fax:

  • Airport Office Hours::11:00am - 4:00pm daily
  • Customer Contact Centre Hours of Operation:Mon-Fri: 8:00am -9:00pm EST; Sat and Sun: 9:00am - 5:30pm EST
  • Booking Fees::Tickets purchased or modified by phone, at the airport or through a Qatar Airways Ticket Office include a non-refundable $25 administrative fee.

allset2travel Oct 29, 2018 8:48 pm


Originally Posted by Dr. HFH (Post 30367536)
Sure, -- here you go. Link.

Thank you!

headinclouds Oct 30, 2018 9:52 am


Originally Posted by ifette (Post 30360221)
I'm honestly sad that this was ever posted. It was the gift that kept on giving and now it's gone. I had booked 3 of these for myself and 4 for family / friends, all AONE5 ex-SEZ. Was hoping to book another in a month for use in November '2019 but now that's gone, sigh.

A few points on this for people wondering. The first change of tariff conference (TC2 to TC1/3, i.e. from Africa/Europe to N/S America or Asia/Oceania) has to be a BA flight number. You could fly BA or QR to LHR and then fly a BA-coded flight to N. America or Asia and this would price out. Personally, I plated most of my tickets on Sri Lankan as it had the lowest YQ's that way, but I do have one plated on American.

As for making changes, if you booked it with an agent using SABRE, it's really easy to change and re-issue. The normal WFR commands work if you just tack ‡RW on the end. Will automatically re-calculate the taxes and YQ's, change fee is either 0 or 125. I've re-issued one of my tickets 10 times already.

Does the requirement of using a BA marketed flight from TC2 to TC1/3, i.e. from Africa/Europe to N/S America or Asia/Oceania apply after the 1st flight has been flown?

If a travel agent did the original ticketing and the first flight is already flown, would one contact the issuing airline (Sri Lankan in your case) for changes or just contact the OW airline that one intended to use for the next flight segment?

Lastly, do the rules as of the ticketing date apply or the rules of the date that the fare was filed? Some changes are now valid which were not valid even 1 year ago.

Dr. HFH Oct 30, 2018 10:19 am


Originally Posted by headinclouds (Post 30373103)
Does the requirement of using a BA marketed flight from TC2 to TC1/3, i.e. from Africa/Europe to N/S America or Asia/Oceania apply after the 1st flight has been flown?

Yes, for BA-plated tickets. I believe that it only applies to the first flight ex-Europe/M.E., not the first flight ex-Africa.

anabolism Oct 30, 2018 10:37 am


Originally Posted by headinclouds (Post 30373103)
do the rules as of the ticketing date apply or the rules of the date that the fare was filed? Some changes are now valid which were not valid even 1 year ago.

The rules of the fare used on the date originally ticketed, is my understanding. The fact that the general xONEx fare rules changed does not mean that the specific fare ticketed has those changes. The ex-SEZ fare was an old fare and had rules without some of the changes.

headinclouds Oct 30, 2018 11:55 am

I wonder if it is OK to start discussing ticketing changes now that the ex-SEZ fare has been removed? I have a few but do not wish to have a bad effect on others who were able to get an ex-SEZ ticket issued.

anabolism Oct 30, 2018 12:21 pm

I'd recommend not making changes until after flying a few segments.

pbd456 Oct 30, 2018 1:05 pm


Originally Posted by anabolism (Post 30373269)
The rules of the fare used on the date originally ticketed, is my understanding. The fact that the general xONEx fare rules changed does not mean that the specific fare ticketed has those changes. The ex-SEZ fare was an old fare and had rules without some of the changes.

it is a very interesting point. what exactly is the rule for this fare? There has been multiple changes on xONEx over the years. I am now curious what the actual rule of the fare that people had purchased!

pbd456 Oct 30, 2018 1:11 pm


Originally Posted by headinclouds (Post 30373103)
Does the requirement of using a BA marketed flight from TC2 to TC1/3, i.e. from Africa/Europe to N/S America or Asia/Oceania apply after the 1st flight has been flown?

If a travel agent did the original ticketing and the first flight is already flown, would one contact the issuing airline (Sri Lankan in your case) for changes or just contact the OW airline that one intended to use for the next flight segment?

Lastly, do the rules as of the ticketing date apply or the rules of the date that the fare was filed? Some changes are now valid which were not valid even 1 year ago.

The rule of needing BA marketed flight from TC2 to TC1/3 may not be in the fare rule, but rather how Sabre implemented the autoprice for this particular fare. No agent is going to sell this with Sabre auto-pricing guarantee

I actually tried to price it out a few months before and didnt autoprice and had no idea what had changed since last time I priced it.

The change is either via agent or via the issuing airline.

I had ex-CAI ticketed on Dec 1, 2016 and on the same date oneworld allow 2 stopover in Asia if it involves travel from europe to australia. QR digged into the actual fare rule on the fare that was purchased and said
that the fare that we purchased was on old rule, hence denied it.

I know other people had bought who bought it before Dec 1 and able to have 2 stops in Asia. This is the case where the agent can make discretion (or check all details enough). the better the agent, the more likely they
will stick to the rule and know what rule to apply correctly

anabolism Oct 30, 2018 1:31 pm


Originally Posted by pbd456 (Post 30373879)
it is a very interesting point. what exactly is the rule for this fare? There has been multiple changes on xONEx over the years. I am now curious what the actual rule of the fare that people had purchased!

It was easy to obtain at the time of ticketing, and is still easy to obtain from EF. In EF, do a fare search for sez-sez with a ticketing date of the date you did ticket. In the list of returned fares, click the "Fare Rules" icon for the fare you ticketed.


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