RTW from NRT trick over?
#1
Original Poster
Join Date: Dec 2015
Programs: Cathay Pacific
Posts: 14
RTW from NRT trick over?
With appreciation to many helpful folks here who showed me how to do this, I purchased in December a RTW business class originating from Tokyo for approx Yen 713,000 (about USD 6,000): NRT - LAX - DFW - JFK - LHR - HKG NRT. I live in Hong Kong and take a trip like this several times per year. I paid for it with my HK based AMEX.
Today I booked: NRT - ORD - DFW - JFK - LHR - AMS - HKG - NRT for the same price and I received an email with my record locator number, so all good. When going to the AA website to select my seats I get a message to contact my travel agent or the AA desk, and I could not select my seats (although when logging into CX to select my seats for the CX leg (AMS - HKG), I was able to select seats).
I spoke to the AA "around the world desk" (what they call it) just now and was told that i cannot purchase the ticket unless I have a Tokyo based credit card, and that if I wanted to keep these reservations he would need to send this to the fare department for repricing, and the fee will be approximately HKD 79,360 (USD 10,000), with the newly priced ticket ready for purchase in 5 hours. Tough luck. I was lucky in Jan.
As I have already booked meetings I will go ahead with this ticket, but does anyone here have any experience with this loophole ending? The man at the desk explained to me that the website is very inconsistent and sometimes lets people do this and sometimes not. Anyone have a similar experience?
Another question, when using the oneworld on-line to originate from NRT rather than Hong Kong (as I used to do before I was shown the trick), the carrier on the first leg of my trips seems to be the ticket issuing carrier for the whole trip. So, when I fly NRT - LAX I have purchased a ticket from AA. If I flew from NRT to LHR I assume the ticket is issued by BA. Now my question: for most trips I can go either East or West provided I hit all my cities. Does anyone know if the chance of oneworld raising the issue of not having a Japan credit card vary from airline to airline. Ie, if I flew NRT - LAX with the first leg on Japan Airlines rather than AA, or decided to go NRT - LHR on BA, would this same issue be raised. While the rule is a one world rule, perhaps different airlines enforce it differently.
Any insights here, are the fun times over?
Anyone know about getting a Japan issued credit card payable in JPY? I will contact AMEX and see if they can do this for me, but I suspect I will need to show Japan residency to get one.
Any one else having this problem?
Today I booked: NRT - ORD - DFW - JFK - LHR - AMS - HKG - NRT for the same price and I received an email with my record locator number, so all good. When going to the AA website to select my seats I get a message to contact my travel agent or the AA desk, and I could not select my seats (although when logging into CX to select my seats for the CX leg (AMS - HKG), I was able to select seats).
I spoke to the AA "around the world desk" (what they call it) just now and was told that i cannot purchase the ticket unless I have a Tokyo based credit card, and that if I wanted to keep these reservations he would need to send this to the fare department for repricing, and the fee will be approximately HKD 79,360 (USD 10,000), with the newly priced ticket ready for purchase in 5 hours. Tough luck. I was lucky in Jan.
As I have already booked meetings I will go ahead with this ticket, but does anyone here have any experience with this loophole ending? The man at the desk explained to me that the website is very inconsistent and sometimes lets people do this and sometimes not. Anyone have a similar experience?
Another question, when using the oneworld on-line to originate from NRT rather than Hong Kong (as I used to do before I was shown the trick), the carrier on the first leg of my trips seems to be the ticket issuing carrier for the whole trip. So, when I fly NRT - LAX I have purchased a ticket from AA. If I flew from NRT to LHR I assume the ticket is issued by BA. Now my question: for most trips I can go either East or West provided I hit all my cities. Does anyone know if the chance of oneworld raising the issue of not having a Japan credit card vary from airline to airline. Ie, if I flew NRT - LAX with the first leg on Japan Airlines rather than AA, or decided to go NRT - LHR on BA, would this same issue be raised. While the rule is a one world rule, perhaps different airlines enforce it differently.
Any insights here, are the fun times over?
Anyone know about getting a Japan issued credit card payable in JPY? I will contact AMEX and see if they can do this for me, but I suspect I will need to show Japan residency to get one.
Any one else having this problem?
#2
Original Poster
Join Date: Dec 2015
Programs: Cathay Pacific
Posts: 14
Update: I just tried booking and buying a similar itinerary to see what would happen: NRT LAX DFW JFK LHR AMS HKG NRT but this time departing from NRT on a JAL flight to LAX rather than an AA flight. I was able to process this but then see at the bottom of my confirmation email "For changes to your booking please contact your ticketing carrier. You will receive your e-ticket from American Airlines".
I login to AA with the record locator number and see the same" contact reservations" . So, Japan Airlines uses AA to issue tickets. I answered half the above question. Does anyone know about who issues tickets for a BA flight out of NRT.
I was comfortable doing this as if the ticket was issued, I could cancel the above ticket; in this case I will just cancel this booking and take my first booking repriced 40% more.
I login to AA with the record locator number and see the same" contact reservations" . So, Japan Airlines uses AA to issue tickets. I answered half the above question. Does anyone know about who issues tickets for a BA flight out of NRT.
I was comfortable doing this as if the ticket was issued, I could cancel the above ticket; in this case I will just cancel this booking and take my first booking repriced 40% more.
#3



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
There is nothing in the fare rules regarding payment method (such as requiring any credit card used to be issued in the country of origin)
What is in the fare rules is the following:
AA's agent in Cape Town (mindpearl) has for while required South Africa credit card for itineraries starting there. I believe yours is the first report of AA now requiring this for ex-Japan itineraries.
The online tool does not enquire where you are located, and seems to just assume you are in the country of origin.
As for online bookings that start with BA, from South Africa at least BA does not ask where you are located and accepts non-South African credit cards. There has been confirmation of this just today (see today's post by Timbuktu in this thread - http://www.flyertalk.com/forum/onewo...l#post26301562)
I would expect this to be the same from other points of origin, such as Japan.
What is in the fare rules is the following:
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale.
Exception: Not applicable when BOTH travel originates and sales are made within Europe.
Exception: Not applicable when BOTH travel originates and sales are made within Europe.
The online tool does not enquire where you are located, and seems to just assume you are in the country of origin.
As for online bookings that start with BA, from South Africa at least BA does not ask where you are located and accepts non-South African credit cards. There has been confirmation of this just today (see today's post by Timbuktu in this thread - http://www.flyertalk.com/forum/onewo...l#post26301562)
I would expect this to be the same from other points of origin, such as Japan.
#5
Moderator, OneWorld




Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 12,520
This would also form a work-around for the online tool's many bugs. For those that followed Jon's attempts to get a DONEx issued ex-South Africa using QR stock, this was something the TA he found was able and willing to do, while of course the online tool merely had a predictable cerebral event.
People might need to volunteer to be guinea pigs in this, and I'd discourage open advertisements of who you find, so contacts might best be shared using email or PMs on FT.
#6


Join Date: Jun 2000
Location: LAX
Posts: 3,641
There was a time when OW airlines strictly (?) enforced the rule that the price of an rtw ticket must be the higher of the place it originates and the place it was being purchased, and everyone understood that to mean that the place of purchase was where the purchaser was standing, credit-card address aside.
So it was a great pleasure when airlines began ignoring that rule - perhaps in reaction to local laws in Canada and the EU. Now it's coming back.
"In the day" the way to comply with the rule was to find a TA in the origination country willing and able to sell you the ticket, and there was much discussion here about favorite TAs at favorite starting locations. The TA is your agent - "you" in essence, and there was seldom if ever a problem with the process.
Sounds like it's back to that.
So it was a great pleasure when airlines began ignoring that rule - perhaps in reaction to local laws in Canada and the EU. Now it's coming back.
"In the day" the way to comply with the rule was to find a TA in the origination country willing and able to sell you the ticket, and there was much discussion here about favorite TAs at favorite starting locations. The TA is your agent - "you" in essence, and there was seldom if ever a problem with the process.
Sounds like it's back to that.
#7




Join Date: Feb 2013
Location: London
Programs: AA Executive Platinum
Posts: 780
"In the day" the way to comply with the rule was to find a TA in the origination country willing and able to sell you the ticket, and there was much discussion here about favorite TAs at favorite starting locations. The TA is your agent - "you" in essence, and there was seldom if ever a problem with the process.
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Should be ok if the TA accepts credit cards; if not it would make for a bothering few days before the ticket is issued.
#8
Join Date: Feb 2002
Location: MEL
Posts: 2,441
Of late, there have been stories about AA insisting that the credit card used (if you call Japan) have a Japanese address. The suggested way around that was to call AA Tokyo when they were closed, which routes you to some ticketing desk somewhere else. That's what I did for our last ticket. The agent asked if the credit card had a Japanese address. I said no ..... and we just carried on from there. In the event, they screwed it up by issuing only my ticket and not Mrs. tt7's so I had to call again to get her ticket issued.
It's unclear to me why AA cares about the credit card address. In the past, when we've managed to do tickets using the online tool, the credit card address was never an issue. However, using the tool has become harder and harder because of the various 'problems' with it (discussed in other threads).
As to the ticketing carrier, my understanding has always been that it's the marketing carrier of the first leg ....with some exceptions, one being that AA issues tickets on behalf of JL (or at least they used to and, by the sound of it, still do). If the first leg is on BA, then BA would issue the ticket though I seem to recall there being some issue with having to call them to give them the card number.
Clearly, if you can get the online tool to work, that's the easiest approach. Given its problems (e.g., it refuses to display any QF flights between Oz and NZ even though QF has multiple flights a day from/to multiple locations) that's not always possible. There appears to be no way to contact oneworld to get these issues resolved - the online tool appears to be the orphan stepchild for which nobody accepts responsibility.
#9
Join Date: Oct 2013
Location: RTW
Programs: AA Ex Plt
Posts: 65
Of late, there have been stories about AA insisting that the credit card used (if you call Japan) have a Japanese address. The suggested way around that was to call AA Tokyo when they were closed, which routes you to some ticketing desk somewhere else. That's what I did for our last ticket. The agent asked if the credit card had a Japanese address. I said no ..... and we just carried on from there.
#10
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
As to the ticketing carrier, my understanding has always been that it's the marketing carrier of the first leg ....with some exceptions, one being that AA issues tickets on behalf of JL (or at least they used to and, by the sound of it, still do). If the first leg is on BA, then BA would issue the ticket though I seem to recall there being some issue with having to call them to give them the card number.
#11




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
This country of issue requirement is not new for AA. It stemmed from the exKRT fares. In fact I was read a memo about it 2 years ago when I called to change my AB fared KRT RTW.
For those that didn't know, after the KRT rates were increased AB kept the cheap fare filed. You could get it to price if you used AB for the first intercontinental flight. AA issued my ticket without batting an eye. However, when I needed to change it (AB fare was still there) they pulled the "must be priced in USD" memo.
I've mentioned this in several threads. Looks like it's slowly spreading to all the cheap locales.
For those that didn't know, after the KRT rates were increased AB kept the cheap fare filed. You could get it to price if you used AB for the first intercontinental flight. AA issued my ticket without batting an eye. However, when I needed to change it (AB fare was still there) they pulled the "must be priced in USD" memo.
I've mentioned this in several threads. Looks like it's slowly spreading to all the cheap locales.
#12




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,124
Today I booked: NRT - ORD - DFW - JFK - LHR - AMS - HKG - NRT for the same price and I received an email with my record locator number, so all good. When going to the AA website to select my seats I get a message to contact my travel agent or the AA desk, and I could not select my seats (although when logging into CX to select my seats for the CX leg (AMS - HKG), I was able to select seats).
I spoke to the AA "around the world desk" (what they call it) just now and was told that i cannot purchase the ticket unless I have a Tokyo based credit card, and that if I wanted to keep these reservations he would need to send this to the fare department for repricing, and the fee will be approximately HKD 79,360 (USD 10,000), with the newly priced ticket ready for purchase in 5 hours. Tough luck. I was lucky in Jan.
I spoke to the AA "around the world desk" (what they call it) just now and was told that i cannot purchase the ticket unless I have a Tokyo based credit card, and that if I wanted to keep these reservations he would need to send this to the fare department for repricing, and the fee will be approximately HKD 79,360 (USD 10,000), with the newly priced ticket ready for purchase in 5 hours. Tough luck. I was lucky in Jan.
One option that some of used have used in the past was to have AA RTW create and price the itinerary and leave it on hold, then go to the country of origin and purchase the ticket at the airport ticket counter or AAdmiral's Club. (Back in the day of the "Canada Exception," we used to hop over from the U.S. to Canada to do this.) But, if AA is causing problems for already-issued tickets, that may not help, or if AA's pricing desk is adding onerous restrictive notes to the PNR, even the local airport or AC might not issue the ticket.
#13
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,911
They informed me that I had to call AA TYO to pay with a CC with Japanese address.
Seems to be a made up rule by someone in AA.
#15




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
The requirement was specifically for RTW tickets. I was told this requirement by two different RTW desk agents at two different times. If they are making it up they did a pretty good job spreading the lie.

