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Originally Posted by Dr. HFH
(Post 27264192)
One of several reasons that I've switched to QRPC starting with this year. Currently AA EXP. I'll be Emerald (QRPC PLT) with my next flight, which will give me access to domestic Admirals Clubs, saving me $450/year.
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assuming I read everything correct, I'm flying LAX-MIA J (three class) American flight. I have no status'. I can enter the oneworld business lounge but not the QF F lounge correct?
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nevermind figured out my original question... next question is if I have 2 companions while flying CX F while they are flying AA Y (both LAX-HKG), can I guest 1 into the business lounge and 1 into the first lounge and just go back and forth between them?
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No - you must be present in the lounge where your guest is present throughout the duration of their stay.
(In principle at least) |
Is there a rule that you can only visit one of the two lounges when flying JAL?
I am AA exec plat and was flying on JAL to KIX (ticket purchased on AA.com). I first went to the QF first lounge (early morning) but when I realized they wouldn't have the lunch menu until noon, I went to the business lounge, where the lunch buffet starts at 11 AM (according to the QF lounge agent). But the business lounge agent told me that I couldn't enter because JAL will only pay for access to one lounge. |
i have no problem to enter the J lounge with my JAL Sapphire status card even my boarding pass says AA exe plat.
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Originally Posted by pbd456
(Post 27939885)
i have no problem to enter the J lounge with my JAL Sapphire status card even my boarding pass says AA exe plat.
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This trip, I tried out the business lounge instead of the first lounge, so I could get lunch before my flight. But it turns out that they also opened for lunch at noon, not at 11 AM like I was told.
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Originally Posted by BigE
(Post 27949976)
This trip, I tried out the business lounge instead of the first lounge, so I could get lunch before my flight. But it turns out that they also opened for lunch at noon, not at 11 AM like I was told.
I explicitly said I preferred the business class lounge but no success. |
Still cannot figure out if they let you into OneWorld TBIT business class lounge if flying on stand alone domestic ticket. Looks like there are some conflicting reports.
What are the most recent experience? I'm arriving to TBIT from AMS (KLM) and then departing AA economy LAX-PHX (separate ticket). I have OneWorld Sapphire status (BA). Will they let me in? |
Your BA status combined your PHX flight should be enough to get access by the rules.
Sadly, some staff do not understand the rules. Your KLM flight has no bearing on this. |
Anyone know if this lounge has its own lost and found? I would contact the lounge but can't find any direct contact.
I lost a jacket, and contacting LAWA Police and TSA haven't worked out. |
These pages indicate a FAX number:
http://www.qantas.com/travel/airline...unge/global/en http://www.qantas.com/travel/airline...unge/global/en |
Originally Posted by ralphs
(Post 28145922)
Anyone know if this lounge has its own lost and found? I would contact the lounge but can't find any direct contact.
I lost a jacket, and contacting LAWA Police and TSA haven't worked out. |
Well, the FAX number is listed as Fx:+1 (310) 348 0751, so that's promising.
ISTR, that it did apear on Qantas.com before but had been removed. |
Originally Posted by serfty
(Post 28040894)
Your BA status combined your PHX flight should be enough to get access by the rules.
Sadly, some staff do not understand the rules. Your KLM flight has no bearing on this. |
A friend of mine flying in J on AA LAX-JFK (with no status) was just turned down from the oneworld business lounge at LAX, despite the rules:
Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS). "We received a new policy yesterday via email stating that you're ineligible on a domestic flight. This new policy is not published anywhere online." Lounge staff were adamant, despite my friend asking for a second opinion. Very frustrating. Anyone else with experience like this? |
Pretty pathetic if its true.
Fine if they want to change policy, but they need to publish it online and give customers some period of notice. |
Originally Posted by lewis_saint
(Post 28679235)
...
They were told: "We received a new policy yesterday via email stating that you're ineligible on a domestic flight. This new policy is not published anywhere online."... "No class of service based access for passengers on "Domestic" Itineraries except for those with on three class services to Miami or New York" ... appears been dumbed down to: ..."No class of service based access for passengers on "Domestic" Itineraries". By the current published rules, Business Class passengers traveling on an American Airlines Marketed and Operated flight sold with three classes between Los Angeles & New York or Los Angeles & Miami should have access. |
I hope it's just a training issue. These lounges love to make up rules that "are so new they aren't published yet". Yet if they truly wanted to deny access under published policy they could just do so on the basis of capacity like so many US BA lounges do. I'm not too far away from becoming QF SG and a few more months to WP (Already AA EXP for another year). I fly a lot of domestics out of LAX. It's going to be interesting to see the consistency of access.
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There's been an update to the oneworld site in the last day or two.
I saw it reported here: http://www.flyertalk.com/forum/28683949-post586.html It now indicates access for those transcon flights: customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. |
Originally Posted by serfty
(Post 28686778)
There's been an update to the oneworld site in the last day or two.
I saw it reported here: http://www.flyertalk.com/forum/28683949-post586.html It now indicates access for those transcon flights: The three class aspect has been dropped. |
Originally Posted by danger
(Post 28686861)
So there's actually greater access now?
What would be interesting is those in "First" (booked in J) on a two class service to, say, MIA. Would they be eligible for First lounge access? |
Well, to me it is not so clear cut. The text specifically mentions access to AA lounges when travelling solely domestic flights. To me, it means that access to AA lounges is allowed when flying F/J on the specific transcon flights regardless of 2 or 3 class planes.
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Originally Posted by serfty
(Post 26564202)
yes! (As long as it had a *O flight number).
For a non AAdvantage *O Emerald you simply need to be flying out of LAX on the same day on a *O operated and marketed flight. |
I would not call the staff idiots.
I would suggest the rules can seem complex to some employees and often retraining is required - especially when staff had been instructed by managers who themselves misinterpreted the access rules. |
Originally Posted by serfty
(Post 28699237)
I would not call the staff idiots.
I would suggest the rules can seem complex to some employees and often retraining is required - especially when staff had been instructed by managers who themselves misinterpreted the access rules. OWE non-aa get access on any oneworld ticket. the end. that is not complex at all. |
Originally Posted by yerffej201
(Post 28699098)
Are the staff here still idiots and deny non-aa owe on domestic itins?
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Originally Posted by Calchas
(Post 28699618)
Not in my experience.
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Originally Posted by yerffej201
(Post 28699546)
it is very straight forward.
OWE non-aa get access on any oneworld ticket. the end. that is not complex at all. Of course, you could check the Access ready reckoner at the start of this thread's wiki. |
QF/OW lounge access with separate PNRs?
I'll be arriving LAX on a CX flight from HKG in coach. A few hours later I'll be departing LAX on an AA flight in coach. The two flights are on separate PNRs. As a OWE will I have access to either the OW lounge or QF F lounge in TBIT based on the inbound international flight rule for lounge access? Or do the separate PNRs disqualify me?
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There are no single PNR/ticket caveats in the oneworld rules for lounge entry based on longhaul (over 5 hours) flights connecting with shorthaul. Lounge entry should be available.
To avoid confusion, make sure you present your CX HKG-LAX BP and your AA BP together. |
Given that AA EXP do not have automatic lounge access for USA domestic flights, but do have access if the domestic flight is continuing from an international long haul, presentation of both boarding passes would be expected. I don't recall any specific verbiage in the AA "rules" requiring that both segments be in the same PNR, but I suspect that they would be expected to be a "normal" connection.
Happy wandering Fred |
I am a AA Platinum traveling with a companion (AA Gold) from NRT to LAX (AA metal) and LAX to PHX (also AA metal). Will we have trouble getting into the OW LAX TBIT BUSINESS lounge on our layover between flights? I see most people getting hassled by the first class lounge not a lot of stories on the business class lounge...
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Originally Posted by kar don
(Post 28840873)
I am a AA Platinum traveling with a companion (AA Gold) from NRT to LAX (AA metal) and LAX to PHX (also AA metal). Will we have trouble getting into the OW LAX TBIT BUSINESS lounge on our layover between flights? I see most people getting hassled by the first class lounge not a lot of stories on the business class lounge...
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Originally Posted by serfty
(Post 28841205)
You should be fine with guest on the basis of:
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Eligible PAX can be denied at any time but with these lounges it's generally in relation to misinformed staff.
I suggest since the utter debacle last year when they were given incorrect instruction, most staff seem to correctly know the rules. That is not to say there won't be isolated issues going forward. What can you really do? Not try to access on the basis of a remote chance of being denied? |
Originally Posted by serfty
(Post 28843753)
Eligible PAX can be denied at any time but with these lounges it's generally in relation to misinformed staff.
I suggest since the utter debacle last year when they were given incorrect instruction, most staff seem to correctly know the rules. That is not to say there won't be isolated issues going forward. What can you really do? Not try to access on the basis of a remote chance of being denied? |
Originally Posted by kar don
(Post 28843896)
Just looking for some data points on the business class lounge to predict how likely I will get entry as this is basing my connecting flight decision to PHX on AA instead of WN. I appreciate your help.
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First time poster, long time lurker. I'll be flying AA/FJ DFW-LAX-NAN in economy as a OW Sapphire (AA PLT). My question is, will this permit me to use the OW Lounge in LAX? Not sure if OW Connect member FJ qualifies me to use the lounge? Thanks.
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