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-   -   LAX - TBIT oneworld Lounge Access (Combined thread) (https://www.flyertalk.com/forum/oneworld/1626541-lax-tbit-oneworld-lounge-access-combined-thread.html)

serfty Apr 28, 2016 4:16 pm

Only if your flight to ORD is on a *O airline (such as AA) - this because of your inbound international flight.

carsnoceans Apr 28, 2016 6:22 pm


Originally Posted by serfty (Post 26549844)
Only if your flight to ORD is on a *O airline (such as AA) - this because of your inbound international flight.

Yep, flying out on AA.

Just got wondering because I read information about departure should be premium cabin on OW. Nothing mentioned about OW Emeralds on arriving flights.

Thanks for the help. I'll give it a try.

nux Apr 29, 2016 12:07 am


Originally Posted by carsnoceans (Post 26550264)
Yep, flying out on AA.

Just got wondering because I read information about departure should be premium cabin on OW. Nothing mentioned about OW Emeralds on arriving flights.

Thanks for the help. I'll give it a try.

That is for access by class of service. For access with OW status then oneworld rules apply: https://www.oneworld.com/ffp/emerald-privileges

See also under "Eligible oneworld Status" here: http://www.qantas.com/travel/airline...unge/global/en

Kiwi Flyer Apr 29, 2016 8:52 pm


Originally Posted by carsnoceans (Post 26549303)
Does Qantas Lounge permit entrance for arrivals of long haul flights?

EXP traveling GRU-LAX on AA (J). Got a connection to ORD from there.

It would have been nice to see Qantas Lounge. Otherwise FL aint that bad for killing 2-3hrs.

Yes to the business class lounge (no for first class lounge). Access is from the following oneworld rule (as opposed to being due to your status).


Connecting between oneworld marketed and operated flights:
  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
  • Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
  • You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.

oneworld.com/ffp/lounge-access

carsnoceans Apr 29, 2016 10:44 pm


Originally Posted by Kiwi Flyer (Post 26555750)
Yes to the business class lounge (no for first class lounge). Access is from the following oneworld rule (as opposed to being due to your status).



oneworld.com/ffp/lounge-access

Thank you Kiwi Flyer. I had a change in plans and couldn't visit the lounge.

But to clarify - the Qantas lounge is only based on ticket class of travel on international journey. It does now allow access to F lounge for Emerald status pax?

serfty Apr 30, 2016 7:18 am


Originally Posted by carsnoceans (Post 26556041)
...It does now allow access to F lounge for Emerald status pax?

There is no access for AAdvantage Emerald PAX (EXP) on solely "domestic/(most) North American" itineraries.

There is access for Emerald of ANY OTHER *O program before a flight marketed (flight number) by a *O carrier and operated (metal) by a *O carrier.

teemuflyer Apr 30, 2016 8:07 am


Originally Posted by carsnoceans (Post 26549303)
Does Qantas Lounge permit entrance for arrivals of long haul flights?

EXP traveling GRU-LAX on AA (J). Got a connection to ORD from there.

It would have been nice to see Qantas Lounge. Otherwise FL aint that bad for killing 2-3hrs.


Originally Posted by carsnoceans (Post 26550264)
Yep, flying out on AA.

Just got wondering because I read information about departure should be premium cabin on OW. Nothing mentioned about OW Emeralds on arriving flights.

Thanks for the help. I'll give it a try.


Originally Posted by Kiwi Flyer (Post 26555750)
Yes to the business class lounge (no for first class lounge). Access is from the following oneworld rule (as opposed to being due to your status).



oneworld.com/ffp/lounge-access


Originally Posted by carsnoceans (Post 26556041)
Thank you Kiwi Flyer. I had a change in plans and couldn't visit the lounge.

But to clarify - the Qantas lounge is only based on ticket class of travel on international journey. It does now allow access to F lounge for Emerald status pax?

Yes, even as an EXP, you would have had access to the QF First Lounge when connecting from an International OW flight to another OW flight on the same day.. It's not so much an "Arrivals" access, but a "Connections" access ;).

bobinasia May 1, 2016 5:53 am

As a data point, I accessed the F lounge on two consecutive days as a BA gold on a domestic AA itinerary. First time the lounge attendant asked for my BA gold card and let me in with no problem. On the second day, I was given the erroneous information that is in the wiki here, i.e. I need to be travelling on a l/h itinerary. I said those are the rules for access by class of service and not for access by status, and pointed out I'd been let in the day before. I was let in after that.

DrSbaitso May 1, 2016 6:01 pm

Anyone had luck accessing the business lounge as a Sapphire on a domestic itinerary recently? Tried to enter using my airberlin Gold card today, and was denied due to not being on an international itinerary (was flying AA LAX-SFO).

I had the Oneworld lounge access rules on hand to show I was eligible, but he said that the operating airline pays for lounge access, and American didn't want to pay for domestic flyers.

serfty May 2, 2016 12:28 am


Originally Posted by DrSbaitso (Post 26563026)
Anyone had luck accessing the business lounge as a Sapphire on a domestic itinerary recently? Tried to enter using my airberlin Gold card today, and was denied due to not being on an international itinerary (was flying AA LAX-SFO).

I had the Oneworld lounge access rules on hand to show I was eligible, but he said that the operating airline pays for lounge access, and American didn't want to pay for domestic flyers.

It does not matter whether AA want to pay for access or not.

Under the current access rules, the guy was wrong - you should have had access.

It is only AAdvantage elites who do not get status based access and that is only when on solely "North American (as defined)" itineraries.

Any non AAdvantage sapphire/emerald should get access before any oneworld marketed and operated flight.

Cheynewalk May 2, 2016 1:07 am

So theoretically if I qualified for BA Gold (non-AA OW Emerald status), I could visit the Qantas First LAX lounge every time I flew from LAX on a domestic AA flight?

serfty May 2, 2016 1:48 am


Originally Posted by Cheynewalk (Post 26564137)
So theoretically if I qualified for BA Gold (non-AA OW Emerald status), I could visit the Qantas First LAX lounge every time I flew from LAX on a domestic AA flight?

yes! (As long as it had a *O flight number).

For a non AAdvantage *O Emerald you simply need to be flying out of LAX on the same day on a *O operated and marketed flight.

MADPhil May 2, 2016 7:50 am


Originally Posted by Cheynewalk (Post 26564137)
So theoretically if I qualified for BA Gold (non-AA OW Emerald status), I could visit the Qantas First LAX lounge every time I flew from LAX on a domestic AA flight?

Things seem to have improved since many of us were turned away last year but you may still have to argue with them. As mentioned above, the unwillingness of your operating carrier to pay the bill should not be your problem.

Cheynewalk May 2, 2016 3:43 pm


Originally Posted by MADPhil (Post 26565114)
Things seem to have improved since many of us were turned away last year but you may still have to argue with them. As mentioned above, the unwillingness of your operating carrier to pay the bill should not be your problem.

Thanks to you both for your responses. Sorry, I am a little unfamiliar with the One World terminology - do all AA-marketed and AA-operated domestic AA flights by definition have "*O" flight numbers because AA is a OW member? Or is there a subset of AA domestic flights that are considered to have "*O" numbers, and if so, where would one look to see if it had such a "*O" number?

teemuflyer May 2, 2016 6:51 pm


Originally Posted by Cheynewalk (Post 26567590)
Thanks to you both for your responses. Sorry, I am a little unfamiliar with the One World terminology - do all AA-marketed and AA-operated domestic AA flights by definition have "*O" flight numbers because AA is a OW member? Or is there a subset of AA domestic flights that are considered to have "*O" numbers, and if so, where would one look to see if it had such a "*O" number?

All AA operated flights are considered OW flights, as are all other flights on OW operated carriers. There are some AA marketed, but not OW operated flights that do not qualify, but all AA marketed (and operated) US internal flights do..

serfty May 2, 2016 7:30 pm

There are a few codeshares to be wary of.

Typically, out of LAX there is the AS relationship. Neither AS*AA nor AA*AS qualify for lounge access at TBIT.

Cheynewalk May 2, 2016 8:08 pm


Originally Posted by serfty (Post 26568456)
There are a few codeshares to be wary of.

Typically, out of LAX there is the AS relationship. Neither AS*AA nor AA*AS qualify for lounge access at TBIT.

Ah, I see. Thanks very much to both of you.

no2chem May 3, 2016 9:08 am


Originally Posted by DrSbaitso (Post 26563026)
Anyone had luck accessing the business lounge as a Sapphire on a domestic itinerary recently? Tried to enter using my airberlin Gold card today, and was denied due to not being on an international itinerary (was flying AA LAX-SFO).

I had the Oneworld lounge access rules on hand to show I was eligible, but he said that the operating airline pays for lounge access, and American didn't want to pay for domestic flyers.

I've entered as an AB gold last week flying domestically. I havent had a problem in a while, but maybe thats because I've complained many times and the staff probably recognize me by now.

Just be stern, point out the ow rules and escalate if they're wrongly denying access.

Andriyko May 3, 2016 12:24 pm

We got in as BA EMDs flying from LAX to HNL. The agent was a bit confused first as he thought that we were seeking access as AA F pax. We explained that we wanted to get in on the basis of our BA Gold cards and upon production of those cards we were invited in.

Huskiez May 14, 2016 1:56 pm

My wife and I will be traveling JFK-LAX-SYD and SYD-LAX-JFK, all on AA metal.

We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.

I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.

IceTrojan May 14, 2016 2:06 pm


Originally Posted by Huskiez (Post 26625754)
My wife and I will be traveling JFK-LAX-SYD and SYD-LAX-JFK, all on AA metal.

We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.

I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.

Yes theoretically you should have access based on elite status + international legs. Keeping your SYD-LAX boarding pass is especially a good idea, in case they think you're on only on a domestic leg.

teemuflyer May 14, 2016 2:37 pm


Originally Posted by Huskiez (Post 26625754)
My wife and I will be traveling JFK-LAX-SYD and SYD-LAX-JFK, all on AA metal.

We are both EXP. We applied SWU but they are waitlisted, and we are currently in Y.

I wanted to confirm we should be eligible for Qantas First Lounge access both on the outgoing and inbound as long as we keep all of our boarding passes (assuming we are in economy for all legs)? Thank you in advance... normally I wouldn't ask but just given all the rejection that has happened at this lounge I feel I need to confirm.


Originally Posted by IceTrojan (Post 26625785)
Yes theoretically you should have access based on elite status + international legs. Keeping your SYD-LAX boarding pass is especially a good idea, in case they think you're on only on a domestic leg.

You should have no issues. Went through there recently on a flight to NRT, and was welcomed in as an EXP. But as mentioned above, it's good to have your Int'l segment BPs available to make the lounge check-in smoother.

SK AAR May 15, 2016 6:34 am

Arrived in BA F and was denied entry to QF lounge with my onward AA flight in J
 
Here is my experience Friday last week:

We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long :td:) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:

www.qantas.com/yourexperiencewithqantas

It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.

Is it worth to pursue it with comments/a complain to QF?

That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)

teemuflyer May 15, 2016 10:21 am


Originally Posted by SK AAR (Post 26628130)
Here is my experience Friday last week:

We arrived LAX on BA in F and after check-in at T4 with AA for our flight to MEX in J class (the lines for security check at T4 were very long :td:) we proceeded to the GF F lounge at TBIT via the Connector, only to be told by a guy at the entrance (who may have been the guy written about in this thread too) that access was not allowed due to our continuing AA flight in J class rather than First. Despite pointing out/explaining the OW rules for F lounges, I was told that this lounge is special/has special rules and will only provide access based on your departing flight. I became rather annoyed by that BS and asked for how to make a complaint. I receive a card with the following:

www.qantas.com/yourexperiencewithqantas

It was quite obvious to me that this guy had had similar complaints before because he very quickly pulled out an iPad and scrolled through the QF access rules to support his no access argument.

Is it worth to pursue it with comments/a complain to QF?

That aside, we has no problems getting access to the QF business class lounge next door and it was actually quite good (but very crowded due to 3 QF flights departing to OZ)

Absolutely worth complaining to QF. The "guy" was completely wrong and the only way he'll be corrected if he gets notified by someone from QF from the sounds of it.

Connecting between oneworld marketed and operated flights:

First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).

Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.

You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.

danger May 16, 2016 7:22 am


Originally Posted by teemuflyer (Post 26628846)
Absolutely worth complaining to QF. The "guy" was completely wrong and the only way he'll be corrected if he gets notified by someone from QF from the sounds of it.

Connecting between oneworld marketed and operated flights:

First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).

Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.

You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.

The oneworld website obviously spells all that out and access should have been granted on that basis. But the Qantas website, which goes into great detail about all the ways each lounge can be accessed, makes no mention of this part of the oneworld policy.

Who is correct?

teemuflyer May 16, 2016 8:05 am


Originally Posted by danger (Post 26632702)
The oneworld website obviously spells all that out and access should have been granted on that basis. But the Qantas website, which goes into great detail about all the ways each lounge can be accessed, makes no mention of this part of the oneworld policy.

Who is correct?

Oneworld in the case of connecting F pax, since they don't mention anything about it (i.e. OW class of service rules). The OW rules they do mention are around Tier Status, and in that case it is made clear that OW Emeralds have access to the QF First lounges when flying on a OW operated and marketed flight..

IceTrojan May 16, 2016 6:48 pm

So I just had a nice chat with two seemingly very experienced agents at the F lounge. My takeaways:

- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.

- They referenced the QF website, which he pulled up on his iPad.

- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.

- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.

Hope this helps.

sts603 May 18, 2016 3:06 am


Originally Posted by IceTrojan (Post 26635978)
So I just had a nice chat with two seemingly very experienced agents at the F lounge. My takeaways:

- They knew the rules, including AA EXPs coming off an int'l sector, as well as non-AA EMDs flying domestic flights.

- They referenced the QF website, which he pulled up on his iPad.

- There are new agents as of a couple of weeks ago. They surmised that they might not know the rules.

- They suggested that if a guest feels like they are being denied entry improperly to request a supervisor or manager come confirm.

Hope this helps.

So maybe a change is in store? Any other updates?

no2chem May 30, 2016 6:19 pm

Hello oneworld people,

I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.

IceTrojan May 30, 2016 6:22 pm


Originally Posted by no2chem (Post 26703253)
Hello oneworld people,

I was denied access today as an AA EXP NRT-LAX (JL Y) LAX-SJC (AA F). I posted about it on another thread http://www.flyertalk.com/forum/26703244-post596.html.

Did you ask for a supervisor? If so, what was the response?

This really shouldn't still be happening.

danger May 30, 2016 8:35 pm

Why are there two threads on this? The aforementioned thread seems to cover the very same issues as this one.

no2chem May 30, 2016 9:06 pm


Originally Posted by IceTrojan (Post 26703265)
Did you ask for a supervisor? If so, what was the response?

This really shouldn't still be happening.

Yep, I did, the supervisor agreed with the agent, though he didn't really look like a supervisor. Maybe the holiday staff (was memorial day) isn't so great.


Originally Posted by danger (Post 26703649)
Why are there two threads on this? The aforementioned thread seems to cover the very same issues as this one.

I guess one is for general oneworld (as it is a oneworld lounge) - so like BAEC, airberlin etc members trying to get access, while the other is specific to AA issues.

sts603 May 31, 2016 10:28 am

I had no issue accessing the QF F lounge with my BA Gold card and a domestic AA boarding pass (specifically transcon J).

bedelman Aug 10, 2016 7:37 am

lax-bos f pax get access?
 
The Wiki says access is provided to the Oneworld Business Lounge (operated by Qantas) for "Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS).". Is this still being followed? My understand is that no-status or AA-status front-cabin LAX-BOS pax wouldn't otherwise have any lounge access, so this is a valuable benefit for such pax if truly provided.

So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.

teemuflyer Aug 10, 2016 7:47 am


Originally Posted by bedelman (Post 27043238)
The Wiki says access is provided to the Oneworld Business Lounge (operated by Qantas) for "Departing in First or Business on AA on a domestic flight three class flight or over five hours in length (currently, LAX-JFK and domestic F LAX-BOS).". Is this still being followed? My understand is that no-status or AA-status front-cabin LAX-BOS pax wouldn't otherwise have any lounge access, so this is a valuable benefit for such pax if truly provided.

So far as I know, no official page (e.g. on Qantas' site, Oneworld's site, AA's site) confirms this benefit as described in the wiki. If anyone knows such a citation, I'd certainly appreciate it.

No access for LAX-BOS flight F pax unless a non-AA OWE, and they could be flying Y..

bedelman Aug 10, 2016 7:55 am

Thanks, Teemuflyer. Do we all agree, then, that the wiki is inaccurate? If so, who should update it? Other errors we should fix at the same time?

Concorde01 Aug 25, 2016 7:16 pm

Can any OW Emeralds definitively confirm that they've recently been permitted to enter the TBIT Qantas First or OW business lounge after arriving on a same-day, domestic AA flight?

I have had no issues getting into Flagship lounge upon same day or next morning arrival of an AA domestic flight, however perhaps the rules are different for non-AA lounges?

77W_12A Aug 25, 2016 8:54 pm


Originally Posted by Concorde01 (Post 27120303)
Can any OW Emeralds definitively confirm that they've recently been permitted to enter the TBIT Qantas First or OW business lounge after arriving on a same-day, domestic AA flight?

I have had no issues getting into Flagship lounge upon same day or next morning arrival of an AA domestic flight, however perhaps the rules are different for non-AA lounges?

All NON AA Emeralds can use the lounges on US domestic flights.

no2chem Aug 26, 2016 1:37 am


Originally Posted by Concorde01 (Post 27120303)
Can any OW Emeralds definitively confirm that they've recently been permitted to enter the TBIT Qantas First or OW business lounge after arriving on a same-day, domestic AA flight?

I have had no issues getting into Flagship lounge upon same day or next morning arrival of an AA domestic flight, however perhaps the rules are different for non-AA lounges?

If you mean using the lounge as an arrival lounge, I'm pretty sure that won't work. I don't know of any OW lounge that isn't an arrival lounge which does this, and I've also been denied by the FL once when I asked nicely (rightly so, of course), so I'm pretty sure you just got lucky.

Dr. HFH Sep 26, 2016 4:56 am


Originally Posted by 77W_12A (Post 27120616)
All NON AA Emeralds can use the lounges on US domestic flights.

One of several reasons that I've switched to QRPC starting with this year. Currently AA EXP. I'll be Emerald (QRPC PLT) with my next flight, which will give me access to domestic Admirals Clubs, saving me $450/year.


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