connection protection (on separate PNR)
Mar 11, 2014, 9:35 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,005
connection protection (on separate PNR)
I understand AA officially protects the connection from other OW carriers on separate tickets- i.e. if the connection fails, AA will offer alternative flight/routing.
Is this a OW facility or simply a manifestation of AA's kindness ?
Is this a OW facility or simply a manifestation of AA's kindness ?
Mar 11, 2014, 9:41 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,990
AA kindness only. Its on the AA web site somewhere. Is not a OW benefit
Edit
Found the link:- AA Oneworld Separate Tickets Policy
Edit
Found the link:- AA Oneworld Separate Tickets Policy
Last edited by Mwenenzi; Mar 12, 2014 at 10:10 pm Reason: added link
Mar 12, 2014, 2:08 am
#4
Join Date: Jun 2013
Location: Hong Kong
Programs: Bonvoy, Golden Circle, Marco Polo, MileagePlus, SKYMILES
Posts: 53
For MH if OW flight conn OW flight, MH will do protection to pax if pax mis-conx. However, if pax onward connection with non- OW's airlines. MH will do assistance only. Won't issue F.I.M or reissue ticket to pax.