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-   -   connection protection (on separate PNR) (https://www.flyertalk.com/forum/oneworld/1559635-connection-protection-separate-pnr.html)

IAN-UK Mar 11, 2014 9:35 pm

connection protection (on separate PNR)
 
I understand AA officially protects the connection from other OW carriers on separate tickets- i.e. if the connection fails, AA will offer alternative flight/routing.

Is this a OW facility or simply a manifestation of AA's kindness ?

Mwenenzi Mar 11, 2014 9:41 pm

AA kindness only. Its on the AA web site somewhere. Is not a OW benefit

Edit
Found the link:- AA Oneworld Separate Tickets Policy

iruvmattree Mar 12, 2014 1:00 am

connection protection (on separate PNR)
 
I haven't had to use it before... But I image it's especially awesome for positioning flights with avios ;)

lokron1125 Mar 12, 2014 2:08 am

For MH if OW flight conn OW flight, MH will do protection to pax if pax mis-conx. However, if pax onward connection with non- OW's airlines. MH will do assistance only. Won't issue F.I.M or reissue ticket to pax.


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