travel to USA
Oct 10, 2010, 10:07 pm
#1
Original Poster
Join Date: Oct 2010
Posts: 1
travel to USA
I was going to travel to Missouri in May of this year but in March after I had purchased my tickets from Australia, My Mitral valve partially collapsed and I had to have emergency open heart surgery. I changed to a new flight date of 21 Oct but I am unable to go in Oct. Quntas has already booked me for may of next year but American says I have to travel from the date I bought the Tickets. How can I travel in May without having to buy completly new tickets?
Last edited by jtek; Oct 10, 2010 at 10:08 pm Reason: misspelling
Oct 11, 2010, 9:21 pm
#2
Join Date: Jul 2010
Location: ORD & MKE
Programs: Airlines: UA-CO, NH, AA, and DL Hotels: SPG, Accor, PC, and Marriott
Posts: 1,827
Not sure about AA, but UA has compassion fares, which if you have a documented medical excuse and physician documentation, you can change them without additional fees with the exception of differences in fares.
Oct 11, 2010, 10:29 pm
#3
Join Date: Jan 2005
Location: Tampere
Programs: BA EC Gold, Hilton Diamond
Posts: 3,233
Originally Posted by ande777emt
Not sure about AA, but UA has compassion fares ... you can change them without additional fees...
cheers,
Henry
Oct 19, 2010, 11:34 pm
#4
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
Try overwhelming AA with medical documentation (the scarier the better). They may come to their senses and relent; they're probably just protecting themselves from people who make small medical events seem huge in order to get around their rules. The people you talk on the phone are most likely not equipped to understand what you went through (and happy that it was successful).