PU503 or 1 mile upgrade question
#1
Original Poster
Join Date: Apr 2009
Location: Center City, MN
Programs: DL Diamond, MM, Hilton, Marriott, Priority Club, etc
Posts: 436
PU503 or 1 mile upgrade question
I have a Plat work colleague who is more than a little out of touch with upgrade options. She just came in to SIN and was complaining about flying coach. I asked her why she didn't try to upgrade with the 1 mile program or a PU certificate and got a blank stare in return.
We just went on to nwa.com under her account and she does not have an option to upgrade her return flight. All segments are M. Not sure why she isn't seeing that option. Is there any obvious reason she would not be able to at least try to upgrade using the website?
Also, as a general question, I know the conditions of the PU503 is that it needs to be prior to the originating filight but has anyone ever been able to use one for the back half after completing the first half of a flight?
Thanks
We just went on to nwa.com under her account and she does not have an option to upgrade her return flight. All segments are M. Not sure why she isn't seeing that option. Is there any obvious reason she would not be able to at least try to upgrade using the website?
Also, as a general question, I know the conditions of the PU503 is that it needs to be prior to the originating filight but has anyone ever been able to use one for the back half after completing the first half of a flight?
Thanks