Incoming gate wait at DTW...
#1
Original Poster
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
Incoming gate wait at DTW...
Is it just me or are we waiting a long time to get ushered in and connected to the jet way?
I can count half a dozen times this has happened recently. One time we had the marshal just sitting there... waiting.... then randomly he jumps up and starts waiving us in...
What gives?
I can count half a dozen times this has happened recently. One time we had the marshal just sitting there... waiting.... then randomly he jumps up and starts waiving us in...
What gives?
#2
Join Date: Jun 2002
Programs: Delta DM Marriott Gold
Posts: 557
It takes more than 1 person to marshal an AC into the gate. The persone was probably waiting for the rest of his team.
#3
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Is it just me or are we waiting a long time to get ushered in and connected to the jet way?
I can count half a dozen times this has happened recently. One time we had the marshal just sitting there... waiting.... then randomly he jumps up and starts waiving us in...
What gives?
I can count half a dozen times this has happened recently. One time we had the marshal just sitting there... waiting.... then randomly he jumps up and starts waiving us in...
What gives?
What's sad is the waste of fuel (and therefore $money$) and the workers involved, or more correctly the people in charge of them, don't seem to care.
Bob H
#4
Original Poster
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
We could see the whole area from our side of the plane. It was very odd.
Pilot said maybe they were not trained and didn't know what to do LOL
#5
Join Date: Jun 2005
Posts: 26
Another major problem is that if your flight is the slightest bit late, there is no one to open the jetway. Have waited many times for 30 minutes or more for the jetway to be opened
#6
Join Date: Jan 2006
Location: Biloxi, MS (GPT)
Programs: AA Gold, DL FO, HH Diamond
Posts: 1,278
Or early. And no, I'm not kidding (I'm sure others here will validate). Ground crews, like so many other areas of the operation, are so short-staffed that any scheduling variation, or one or two people calling in sick that day, monkey-wrenches the whole works.
#7
Original Poster
Join Date: Mar 2007
Location: US
Programs: DL GE
Posts: 1,654
I guess the question is, how is MSP doing with this?
It seems like it's increasing @ DTW lately, and like someone else mentioned, even coming in early - you end up getting off the plane "on time" or "late" because of this.
It seems like it's increasing @ DTW lately, and like someone else mentioned, even coming in early - you end up getting off the plane "on time" or "late" because of this.
#8
Join Date: Jan 2006
Location: Biloxi, MS (GPT)
Programs: AA Gold, DL FO, HH Diamond
Posts: 1,278
I'm through MEM and MSP almost every week, and it's pretty consistent with the report about DTW: Early or late, you risk disembarkment delays due to the just-barely-enough-and-only-if-no-one-called-in-sick-that-day ground crew staffing.
#9
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 615
I, too, have noticed 10-ish minutes delays with the ground crew to guide us in, jet bridge delays, or both.
#10


Join Date: Mar 2004
Programs: DL PM, DL MM, Hilton Gold, Marriott Gold, SPG
Posts: 805
My personal pet peeve!
http://flyertalk.com/forum/showthrea...ridge+operator
#11
Join Date: May 2006
Location: ATL
Programs: DL PM
Posts: 57
In my experience this happens almost every time I fly into the B/C gates. As if I want to spend MORE time on an RJ.
#12
Join Date: Oct 2007
Location: Japan or somewhere in the US
Programs: AA, ANA, JAL, NW/DL, Marriott Silver, Avis First
Posts: 175
#13
Join Date: Oct 2007
Location: Japan or somewhere in the US
Programs: AA, ANA, JAL, NW/DL, Marriott Silver, Avis First
Posts: 175
Somebody invent a remote control to get the jetbridge over to the plane, and then the FA could open the door and let us off. @:-)
#14


Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,315
#15
Join Date: Dec 2005
Posts: 1,201
PHL is the worst! A typical scenario this year: Last arriving night's flight and all 3 NW gates are occupied. Gee wiz, they have no place to dock the plane! Must wait for tug to remove a plane. Tug finally arrives. Tug must wait for PHL van for escort since it has no radio to contact tower. Van finally arrives. Plane is slowly towed out of concourse E. Finally we move into the vacated gate, an additional half hour plus added to our already delayed flight. Being a carryon person, I don't know how the luggage made out.

