Originally Posted by
phinzup
Another major problem is that if your flight is the slightest bit late, there is no one to open the jetway. Have waited many times for 30 minutes or more for the jetway to be opened
Or early. And no, I'm not kidding (I'm sure others here will validate). Ground crews, like so many other areas of the operation, are so short-staffed that any scheduling variation, or one or two people calling in sick that day, monkey-wrenches the whole works.