If you are at #1 and it is #2, you have far more issues than your iPOD...that's a mighty steep approach, as in goodbye cruel world .

Or you are approaching some place like UIO (elevation 9218 feet) and it's a perfectly normal approach. The 10,000 feet "PEDs off" rule applies at 10,000 above sea level, not 10,000 above the terrain or the destination airport.

I think the rule applies to AGL not ASL.

Most frequent time of occurrence: Strauss found that close to half the interference events occurred within the "sterile cockpit" window, or that regime below 10,000 ft. when the crew is prohibited from engaging in non-essential (i.e., casual) conversation. This finding, Strauss said, indicates that "passengers may not be complying with airline requirements to keep their electronics turned off."

Strauss noted that "correlations do not imply causality." However, the propensity of events below 10,000 feet is also the time when passengers "are more likely to initiate calls during approach due to aircraft proximity to the ground (i.e., cellular base stations) and the desire to inform friends, relatives or colleagues of their impending arrival."

Clearly the FA is guilty of a failure to comply with NWA policy.

A direct result of this failure to comply, was a diminished customer experience due to the sub par service level delivered with the product purchased.

This occurred due to NWA negligence within areas of personnel training, discipline, and retention.

NWA most definitely should offer some consideration (mileage) for this event.

Not at LPB (at ft. above sea level, at least)!

EDIT: Avidflyer, actually if you're at #1 and it is #2 at LPB, you're going to crash.

I'm sure that is AGL, but it's funnier when you look at it as ASL.

The OP appears to have flown Mesaba, hence my follow-up request to TTU about rules with partner airlines. Yes, we all know there should be commonality, yet we have to ask.

Steve B.

100% Agreed.

The first step is to determine corp policy (or entity policy...however that may manifest itself with partner relationships) on the matter.

If corp policy denies this service, then it's up to the OP (and customers like myself) to contract with other carriers that support the service desired.

If corp policy supports this service, yet the FA denied it, therein lies the claim for consideration of a service purchased yet denied.

[QUOTE=macoz;9102425]100% Agreed.

The first step is to determine corp policy

BINGO.

Here it is... via TTU... edited for brevity...

Q: What is NW's official policy, in regards to using an Apple iPhone in "airplane mode", to watch movies?

A:
1. The aircraft is above 10,000 feet
2. It is not during take off or landing
3. Other portable devices such as portable dvd players can be used
4. the phone is set to airplane mode, which does not use any radio waves that may interfere with the aircraft system

Q:
Does this apply to Airlink partners also (Pinnacle, Compass, etc)?

A:
Yes, it does apply to all aircraft.

I'll keep a copy of this with me, when flying. I'm sure the FA has every legal right to tell me I have to do what they say, yet this should clarify "official" NW policy.

Steve B.

I'm not sure what I can do about my new Palm Centro.....there is a button that will turn off the phone functions when held down (not called airplane mode, just "phone off"), and which will also turn off the display if tapped rather than held. However, the PDA portion has NO off switch - it just keeps running 24/7 (though with the display off, there is minimal battery drain). I guess I need to keep it well hidden.

The iPhone is nice, in that it's airplane-mode is identifid by an airplane on the main screen (imagine that, that's Apple for you!).

Steve B.

I just got back from a ML and all flights that were operated by NW and Mesaba the f/a specifically said phones COULD be used in flight mode. IIRC the safety video on the A330 even says they are allowed. Sounds like she didn't know what she was talking about.