Importing reservations
Nov 21, 2003 | 10:44 am
#1
Original Poster
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,122
Importing reservations
Is there any way to get a reservation onto "My Info" so that I can change seats? I have a e-ticket reservation made thru CO for EWR-NRT-SIN and return and I would like to be able to change the seating on the NW segments by going to My Info. I know the NW reservation number, but there does not seem to be a way to get it into "My info". Is this really the case, or is there something I am doing wrong.
Thanks
Ed
Thanks
Ed
Nov 21, 2003 | 10:48 am
#2
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,916
From my experience, it really is the case and you'll have to call NW to change seats.
However, adjusting that feature so that you could change seats to non-www.nwa.com purchased itineraries would really make life a whole lot easier.
Aloha
However, adjusting that feature so that you could change seats to non-www.nwa.com purchased itineraries would really make life a whole lot easier.
Aloha
Nov 21, 2003 | 11:09 am
#3
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,946
I asked, and no, you can't. Even for NW reservations.
Nov 21, 2003 | 2:30 pm
#4
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
This, IMHO, is one of the few areas where co.com is better than nwa.com. FWIW, I look at the seatmap using ITN, then call NWA and change my seats...yes there's gotta be a better way, but I havn't found it yet.
Nov 21, 2003 | 2:55 pm
#5
Join Date: Dec 2002
Location: DTW
Programs: DL Plat, HH Diamond
Posts: 242
Hey Zipper,
How do you get itn to give you the seat map?? I use it all of the time to check for the upgrade bucket, but never tried for the seat map.
Thanks,
Tubeman
How do you get itn to give you the seat map?? I use it all of the time to check for the upgrade bucket, but never tried for the seat map.
Thanks,
Tubeman
Nov 21, 2003 | 8:12 pm
#6
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tubeman:
Hey Zipper,
How do you get itn to give you the seat map?? I use it all of the time to check for the upgrade bucket, but never tried for the seat map.
Thanks,
Tubeman</font>
Hey Zipper,
How do you get itn to give you the seat map?? I use it all of the time to check for the upgrade bucket, but never tried for the seat map.
Thanks,
Tubeman</font>
Nov 24, 2003 | 11:03 am
#7
Join Date: Aug 2003
Location: Michigan
Posts: 100
You would think that the "seamless" service between CO and NW, especially if you are on a CO-designated/NW-operated flight, would allow you to request/change a seat assignment on the codeshare portion.
This can be done at the E-ticket kiosks on the day of departure, but I would think you could do this online as well.
Does CO have an online support phone number? Give them a call. If anything, they would be able to access the NW res and change your seat.
The next time you're at an airport, you could ask a NW, CO or even a DL agent to go into the res and change the seat.
This can be done at the E-ticket kiosks on the day of departure, but I would think you could do this online as well.
Does CO have an online support phone number? Give them a call. If anything, they would be able to access the NW res and change your seat.
The next time you're at an airport, you could ask a NW, CO or even a DL agent to go into the res and change the seat.