To whom do I write...request for elite exception?
Oct 6, 2003, 1:41 pm
#1
Original Poster
Join Date: Mar 2002
Location: Westfield, IN NW bona fide platinum
Posts: 297
To whom do I write...request for elite exception?
My wife and I were involved in a serious traffic accident in August and as a result, I will be flying very little or none for the balance of the year. I have been gold or platinum since the gold/silver program was designed but currently am silver. I typically do lots of Q4 flying, and wondered it I might make a plea for special consideration for a gold or platinum extension if I supplied supporting documents - eg the newspaper article or the $70,000 hospital bill. Anyone have a specific name that might get me some personalized attention or experience with this kind of thing? Thanks.
Oct 7, 2003, 1:48 am
#2
Join Date: Jul 2003
Location: OMA / MUC
Programs: Former NW PE, now DL DM
Posts: 1,006
Past experience has been that if you are currently Platinum and do not requalify, you will only drop one level, to Gold, even if you have only 25,000 EQM's this year.
Likewise, if you are currently Gold, you will drop to Silver, even if you do not have the 25,000 miles necessary to qualify.
If you still want to write, I would go straight to the top, to Beth Shultis, and send along the supporting info. You might find that she will make an exception for you. Your chances will be greater if you happen to have a lot of those "high dollar segments" along with the miles you have earned.
In the meantime, best wishes for a speedy recovery for both of you.
Likewise, if you are currently Gold, you will drop to Silver, even if you do not have the 25,000 miles necessary to qualify.
If you still want to write, I would go straight to the top, to Beth Shultis, and send along the supporting info. You might find that she will make an exception for you. Your chances will be greater if you happen to have a lot of those "high dollar segments" along with the miles you have earned.
In the meantime, best wishes for a speedy recovery for both of you.
Oct 8, 2003, 12:28 am
#3
Join Date: Oct 2001
Location: Encinitas, CA USA
Programs: Ex-Continental Platinum Elite, HHonors Diamond Preferential VIP, Former Continental Platinum Elite
Posts: 391
NWA has a soft-landing policy? Wow. One more reason why I am THRILLED that I gave Gordo the slip.
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"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been,and there you will forever long to return." Leonardo da Vinci
"For my part, I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move; to feel the needs and hitches of our life more nearly; to come down off this feather-bed of civilisation, and find the globe granite underfoot and strewn with cutting flints."
Robert Louis Stevenson
200 nights/200 legs a year
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"When once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been,and there you will forever long to return." Leonardo da Vinci
"For my part, I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move; to feel the needs and hitches of our life more nearly; to come down off this feather-bed of civilisation, and find the globe granite underfoot and strewn with cutting flints."
Robert Louis Stevenson
200 nights/200 legs a year
Oct 8, 2003, 3:19 pm
#4
Join Date: Oct 2001
Location: San Francisco
Programs: DL DM, 1MM AA PLT 2MM, Marriott Lifetime Titanium, and...Smiles Diamante
Posts: 2,783
There seems to be conflicting info on this:
http://www.flyertalk.com/forum/Forum35/HTML/006006.html
http://www.flyertalk.com/forum/Forum35/HTML/006006.html
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mrcimino1:
Past experience has been that if you are currently Platinum and do not requalify, you will only drop one level, to Gold, even if you have only 25,000 EQM's this year.
Likewise, if you are currently Gold, you will drop to Silver, even if you do not have the 25,000 miles necessary to qualify.
If you still want to write, I would go straight to the top, to Beth Shultis, and send along the supporting info. You might find that she will make an exception for you. Your chances will be greater if you happen to have a lot of those "high dollar segments" along with the miles you have earned.
In the meantime, best wishes for a speedy recovery for both of you.</font>
Past experience has been that if you are currently Platinum and do not requalify, you will only drop one level, to Gold, even if you have only 25,000 EQM's this year.
Likewise, if you are currently Gold, you will drop to Silver, even if you do not have the 25,000 miles necessary to qualify.
If you still want to write, I would go straight to the top, to Beth Shultis, and send along the supporting info. You might find that she will make an exception for you. Your chances will be greater if you happen to have a lot of those "high dollar segments" along with the miles you have earned.
In the meantime, best wishes for a speedy recovery for both of you.</font>
Oct 8, 2003, 3:31 pm
#5
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I earned Platinum in '01 and only flew 37K in '02. For '03, they gave me Gold (without me even requesting an exception), although I have since earned Platinum again.
[This message has been edited by bergamini (edited 10-08-2003).]
[This message has been edited by bergamini (edited 10-08-2003).]
Oct 8, 2003, 8:31 pm
#6
Join Date: Dec 2002
Location: RHI. The Northwoods.
Programs: Everything and everywhere. Officially a nomad
Posts: 1,125
I think the advice to contact Beth Shultis is good. Best wishes to both you and your wife.
Oct 8, 2003, 10:51 pm
#7
Join Date: May 2003
Location: NYC & BKK- Delta Diamond -- JFK all the way!
Programs: Skyclub lifetime, Priority Pass, HH Gold.
Posts: 550
A few years ago when I was platinum & barelyflew all year, I was dropped to silver. Not gold.
Oct 8, 2003, 11:20 pm
#8
Join Date: Aug 2002
Location: bangkok, san francisco, montreal
Posts: 62
Requesting the address to write Beth Shultis via snail mail and her title too please, thanks
Craig
Craig
Oct 8, 2003, 11:22 pm
#9
Join Date: Jul 2003
Location: OMA / MUC
Programs: Former NW PE, now DL DM
Posts: 1,006
OK, I should be more careful about making general statements, when in fact the issue is a very complicated one. All of MY acquaintances that did not requalify experienced the "soft landing" and only dropped one level, instead of ending up with the actual level that they earned.
I am sure there is some sort of complicated formula that determines who actually ends up with a certain level, when they do not requalify for the same level they had the previous year. It probably is based on how short they actually were of reaching some level, what city they reside in, and how much revenue they actually have contributed to NW in the past (with the expectation that they might rebound and contribute again in the following year, provided they are not too upset!!)
I am sure there is some sort of complicated formula that determines who actually ends up with a certain level, when they do not requalify for the same level they had the previous year. It probably is based on how short they actually were of reaching some level, what city they reside in, and how much revenue they actually have contributed to NW in the past (with the expectation that they might rebound and contribute again in the following year, provided they are not too upset!!)
Oct 22, 2003, 11:58 am
#10
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
Hi all... could someone please e-mail me Beth Shultis Snail Mail address?
Thanks much!
Thanks much!