http://www.flyertalk.com/forum/Forum35/HTML/006116.html

The thread was about NW and didn't seem to contain any violations of FT's terms. I would have posted a reply saying that I have actually had my luggage opened and hand-searched by NW personnel (as opposed to TSA) on one occasion, but I couldn't because the thread was locked.

Really ? Where ?
Had to check in at MSP yesterday and the TSA is doing a solid job there as well as at other airports.As a frequent transatlantic flyer you have to give them some credit, it has become less stressful these days to go through security at many places...

Actually, in the previous thread the original poster was trying to say (but it was hard to comprehend) that a customs agent at DTW searched and tamper-sealed his friend�s mother�s luggage. Then he said:

NW has absolutely nothing to do with customs agents at DTW; his friend�s mother could have arrived on an LH, BA, etc. flight and had the same experience. The thread belongs in the DTW forum in FlyerTalk airports as it has nothing to do with NW. However, I also feel that it�s ridiculous to complain about customs agents searching your luggage. You returned home from a foreign country � who knows what your binging home?!

"I always fly AA but over the weekend I flew NW from Jamaica... when I arrived in Detroit, dogs sniffed my luggage and then NW confiscated my pot and threw me in jail! What incredibly poor service� Next time, use FedEx.

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In response to your situation, was it recent? The TSA is now in charge of searching all baggage, but NW has done the task in the past.

[This message has been edited by IndustrialPatent (edited 05-29-2003).]

In LNK, but this was actually only a month after 9/11, before TSA was in full force. So I guess my comment isn't applicable to the current situation.

(in my best Emily Litella voice) ---> Never mind!

I still think it was inappropriate to close that thread. We could at least get an explanation of the reason when a thread is closed.

Radiocycle did give an explanation, but like most everyone else he didn�t comprehend the original poster (and rightfully so as the original posting needs editing). The thread is about DTW customs agents � it belongs in the DTW forum (which is under Travel), not the NW forum. NW has absolutely no control over the actions of the customs agent, which work all international flights (including scheduled and charter) that fly into DTW�s MidField or Barry terminals. Furthermore, customs agents have the right to inspect baggage based on your declaration forum or pure suspicion � you�ve been out of the country, now you�re trying to reenter � why shouldn�t they have the right to search you?

Isn't the DTW forum in FlyerTalk Airports?

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"We will not cut benefits from OnePass, our industry-leading frequent flyer program, because we remain committed to rewarding our most loyal customers."

-- Gordon Bethune (Continental's CEO) two weeks before significantly cutting benefits of the OnePass program

[This message has been edited by TransWorldOne (edited 05-29-2003).]

I once flew to Amsterdam on NW and had some really strong pot in a coffee shop which made me fall over and injure myself. I will not fly NW again if this is how they are going to treat me!

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The above posting by parra should not have been made. This post (above) is unrelated (intended to be funny????) to Northwest Worldperks and is a good example of a misposted posting.

parra, In your future FT Northwest postings , please post on topic.


Radiocycle
Northwest Moderator



[This message has been edited by Radiocycle (edited 05-31-2003).]

The reason that I locked the original thread was that this topic did not belong on the Northwest Board.

The topic and the original posting could have been posted on many of the other FT boards. Examples are:

Detroit airport Board

http://www.flyertalk.com/airports/ftairports_forumcgi/forumdisplay.cgi?action=topics&forum=Detroit+Metro +Airport+[DTW]&number=8&DaysPrune=5&LastLogin=

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TravelBuzz

http://www.flyertalk.com/travel/fttr...e=5&LastLogin=

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Travel SAfety/Security

http://www.flyertalk.com/travel/fttr...e=5&LastLogin=

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The Topic "They locked her luggage with other people's lock!" implies that Northwest locked the poster's mother's luggage and the original post by UA vs NW (see part of post below)

"It took us about fifteen minutes to break the made-in-china lock. But I am sure that the bad impression about NW's service at DTW will not easily be removed from her head even if I explained to her that this is a very very rare case."

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The above statement by UA vs NW (the original poster) is misleading to anyone reading this topic.

Northwest had no involvement in custom screening or searching the luggage or puttng a lock on this suitcase and they should not be blamed or have blame implied.

I closed this thread because it was misleading, not on subject for the Northwest board, and I would not hesitate to close it again if something similiar is posted in the future.

Radiocycle
Northwest Moderator

Thank you for all your efforts as a moderator, and also for taking the time to explain this to those who may not fully understand the FlyerTalk Guidelines and Rules.

Dear folks,

Sorry for the misleading topic I posted a few days ago. At that moment, I didn't recognize that issue has nothing to do with NW, but was overwhelmed by my friend's mother's complaining about "Northworst". After getting feedbacks from this board, I have explained to her that this has nothing to do with NW but the TSA or customers staff. She is leaving tomorrow and I do hope she can feel something good about red tail in her trip back to Paris.

This is also a good lesson for me---think carefully before doing something. I will keep this in mind.

Again, thanks a lot for everybody who helps point out my mistake.

UA vs NW

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Phil, U of Illinois and O'hare are always in my mind!

UA vs. NW... No problem with posting, thats what us moderators are for. Although we hope people post on topic and the threads stay on topic, sometimes they don't. Thats what xyzzy, Radiocycle, umguy, and myself are here to help with.

Glad you learned something...thats what we all hope people come away from this board with...

thezipper
NWA Moderator