NW fee increase
Jan 31, 2001 | 8:08 am
#1
Original Poster
Join Date: Feb 2000
Location: MSP
Posts: 103
NW fee increase
In response to competitive action by several carriers, NW will be increasing the administrative service charges for the following ticket transactions effective 31JAN01.
1. Administrative Service Fee collection on published non-refundable tickets will increase to USD100/CAD146 for for tickets issued on/after 31JAN01 for travel:
-Within the U.S.
-Between the US and Canada/Mexico/Caribbean/South America/Central America.
2. Prepaid ticket service charge will increase as shown below for travel between points in the US and between points in the US and Canada.
-Purchased in the US USD100
-Purchased in Canada CAD146
3. Lost Ticket Service Fee / Expired Ticket Service Fee will increase as shown below for travel between points in the US and between points in the US and Canada/Puerto Rico and US Virgin Islands:
-Purchased in the US USD100
-Purchased in Canada CAD146
1. Administrative Service Fee collection on published non-refundable tickets will increase to USD100/CAD146 for for tickets issued on/after 31JAN01 for travel:
-Within the U.S.
-Between the US and Canada/Mexico/Caribbean/South America/Central America.
2. Prepaid ticket service charge will increase as shown below for travel between points in the US and between points in the US and Canada.
-Purchased in the US USD100
-Purchased in Canada CAD146
3. Lost Ticket Service Fee / Expired Ticket Service Fee will increase as shown below for travel between points in the US and between points in the US and Canada/Puerto Rico and US Virgin Islands:
-Purchased in the US USD100
-Purchased in Canada CAD146
Jan 31, 2001 | 2:32 pm
#2
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
Say it isn't so.... I thought NW would take the high road and keep the fee at $75. Tell me again how 10 minutes of a res. agents time to re-book costs $100. Hmmm $100 x 6 res. per hr. = $600 per hour, maybe the res. agents should be asking for the raises at NW!
:-)
:-)
Jan 31, 2001 | 2:51 pm
#3
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
It seems that all airines now are charging ppl with last min changes to their travel plans even if they have a fully refundable tkt.
Jan 31, 2001 | 3:53 pm
#4
In Memoriam
Join Date: Jan 2000
Location: Always on vacation
Programs: aa exp - spg gold - Hyatt Diamond - HH Gold
Posts: 6,007
According to my TA not only did all the airlines raise the fee to $100 but lowered the fee paid to TA's to $15. So for the airline who doesn't do anything in the transaction they will receive$85 instead of $75.
Of course the real reason is to force those who are making changes on a regular basis to buy a higher price ticket. For the person who might have something come up once in a blue moon it still makes sense in my mind to purchase the low-cost leisure ticket and take the chance. In all my travels only twice have I had to change a ticket - both times with DL - once they waived the fee and the other time they charged me.
Of course the real reason is to force those who are making changes on a regular basis to buy a higher price ticket. For the person who might have something come up once in a blue moon it still makes sense in my mind to purchase the low-cost leisure ticket and take the chance. In all my travels only twice have I had to change a ticket - both times with DL - once they waived the fee and the other time they charged me.