Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
Say it isn't so.... I thought NW would take the high road and keep the fee at $75. Tell me again how 10 minutes of a res. agents time to re-book costs $100. Hmmm $100 x 6 res. per hr. = $600 per hour, maybe the res. agents should be asking for the raises at NW!
:-)