Trying to credit miles - problems
Feb 26, 2007 | 8:39 am
#1
Original Poster
Join Date: Jan 2007
Location: MSP
Programs: Delta Skymiles
Posts: 23
Trying to credit miles - problems
I woke up this morning to find that my mother in law is NOT flying on her ticket that I gave to her. Although the NWA site looked like it would handle the transaction (pay a ransom to redeposit my miles) it didn't. At the end of the transaction, instead of of showing me a "complete" screen, it said something to the fact of "we can't help you with this, call 1-800 blah blah. Some things to note, the cancellation is for today (does that cause a problem?) Also, the portion she is cancelling is the "return" leg of a trip. The credit would be for 12,500 miles. Any suggestions before I end up in phone hell?
Thanks!
Thanks!
Feb 26, 2007 | 8:59 am
#2
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,315
Last edited by florin; Feb 26, 2007 at 9:08 am
Feb 26, 2007 | 9:28 am
#3
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
You can only change the date for the return you can't cancel it and get a refund. The change fee ($50 i beleive) would be charged unless you are PE. So either your mother in law flies the second half now or later (within a year I believe) or you lose the miles...
Feb 26, 2007 | 12:57 pm
#4
Original Poster
Join Date: Jan 2007
Location: MSP
Programs: Delta Skymiles
Posts: 23
Thank you for the informative replies.
One clarification question: Can she fly one-way on that FSD to MSP ticket (within the year) or will she need to pay for a one-way ticket to use the unused portion? I ask because I know that you can't book a one-way ticket using miles on NWA. Does my question make sense?
One clarification question: Can she fly one-way on that FSD to MSP ticket (within the year) or will she need to pay for a one-way ticket to use the unused portion? I ask because I know that you can't book a one-way ticket using miles on NWA. Does my question make sense?
Feb 26, 2007 | 1:36 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Thank you for the informative replies.
One clarification question: Can she fly one-way on that FSD to MSP ticket (within the year) or will she need to pay for a one-way ticket to use the unused portion? I ask because I know that you can't book a one-way ticket using miles on NWA. Does my question make sense?
One clarification question: Can she fly one-way on that FSD to MSP ticket (within the year) or will she need to pay for a one-way ticket to use the unused portion? I ask because I know that you can't book a one-way ticket using miles on NWA. Does my question make sense?