Why do KLM flights require Internal processing" for mileage credit?
Dec 11, 2006 | 10:07 pm
#1
Original Poster
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
Why do KLM flights require Internal processing" for mileage credit?
Why do KLM flights require Internal processing" for mileage credit?
It happens everytime...usually processed in a few days but now that I'm waiting for my first Plat status, it's taking forever (so it seems). One week and counting...
It happens everytime...usually processed in a few days but now that I'm waiting for my first Plat status, it's taking forever (so it seems). One week and counting...
Dec 12, 2006 | 7:26 am
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott, IHG, Hyatt something
Posts: 34,519
Maybe they don't want you to have to change you FT handle? I've had them post in as little as 3 days, and as much as 10 days.
Dec 12, 2006 | 9:03 am
#3
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,316
Oh, that. How I despise that Q! It seems that flights on KLM/AF take a long time to "process". From what I have noticed, it takes longer if you have active promotions that might give you additional miles/points.
Dec 12, 2006 | 9:06 am
#4
Original Poster
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
Very considerate of them....Maybe I'll become LAXaaPlat
Gave the WP desk a call late last night, now I'm plat as of tomorrow!!!
Gave the WP desk a call late last night, now I'm plat as of tomorrow!!!
Dec 12, 2006 | 9:24 am
#5
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,316
When you called, were they done processing or did your call speed up the processing?
Dec 12, 2006 | 3:28 pm
#6
Join Date: Jul 2001
Location: DTW
Programs: Dirt Status w/ All
Posts: 5,049
I was surprised that my KL flights over the last two weeks posted in two days along with the NW leg (DTW-AMS-NUE and back). The return was even a rebook to get home a day, plus a seat assignment chance when they went from a F70 to F50.
Could booking the NW codeshare number instead of the KL number matter? I made sure it was a NW number since this can affect some promotions.
Could booking the NW codeshare number instead of the KL number matter? I made sure it was a NW number since this can affect some promotions.
Dec 12, 2006 | 3:29 pm
#7
Original Poster
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
I think it sped it up. THe agent had to look up the eticket number and put it into a request. He said it would be done in a few days, but then 12 hours later, the next morning, I looked and voila!
Dec 13, 2006 | 12:49 am
#8
Join Date: Jul 2006
Location: TLS
Programs: NW Gold, UA Premiere Exec, Hertz Gold Plus
Posts: 203
I've never had my KLM segment miles post without mailing my boarding passes and e'ticket itinerary. Even then, they get a status of 'Q' for a week after my documentation arrives. It takes about a week after mailing my paperwork that the miles are finally added. Last time, I did finally succeed in FAXING the information, still it took a week.
Dec 13, 2006 | 2:07 am
#9
Join Date: Jun 2001
Location: IAD
Programs: Chase Million Miler, SPG Gold, HHonors Gold, Hyatt Platinum
Posts: 2,729
I flew FRA=AMS and AMS-FRA on KLM in October, and had no problem getting my miles to post. I don't know how quickly they posted, but it wasn't unreasonably long, if at all.
Dec 13, 2006 | 3:05 am
#10
Join Date: Mar 2006
Location: Minnesota
Programs: DL, Starwood, SWA, United. RIP NWA.
Posts: 320
I've had two KLM flights in the last four years for which the miles never posted. I called on one, but since I'm a "fake silver" (offered through their latest promotion) and the flights were short hops, I never bothered to fight too hard. But you hard-cores might want to keep an eye on that.