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-   -   Why do KLM flights require Internal processing" for mileage credit? (https://www.flyertalk.com/forum/northwest-worldperks/634872-why-do-klm-flights-require-internal-processing-mileage-credit.html)

NOLAnwGOLD Dec 11, 2006 10:07 pm

Why do KLM flights require Internal processing" for mileage credit?
 
Why do KLM flights require Internal processing" for mileage credit?

It happens everytime...usually processed in a few days but now that I'm waiting for my first Plat status, it's taking forever (so it seems). One week and counting...

Jaimito Cartero Dec 12, 2006 7:26 am


Originally Posted by NOLAnwGOLD (Post 6833100)
Why do KLM flights require Internal processing" for mileage credit?

It happens everytime...usually processed in a few days but now that I'm waiting for my first Plat status, it's taking forever (so it seems). One week and counting...

Maybe they don't want you to have to change you FT handle? I've had them post in as little as 3 days, and as much as 10 days.

florin Dec 12, 2006 9:03 am

Oh, that. How I despise that Q! It seems that flights on KLM/AF take a long time to "process". From what I have noticed, it takes longer if you have active promotions that might give you additional miles/points.

NOLAnwGOLD Dec 12, 2006 9:06 am

Very considerate of them....Maybe I'll become LAXaaPlat

Gave the WP desk a call late last night, now I'm plat as of tomorrow!!!

florin Dec 12, 2006 9:24 am


Originally Posted by NOLAnwGOLD (Post 6835086)
Gave the WP desk a call late last night, now I'm plat as of tomorrow!!!

Congrats! :) When you called, were they done processing or did your call speed up the processing?

tev9999 Dec 12, 2006 3:28 pm

I was surprised that my KL flights over the last two weeks posted in two days along with the NW leg (DTW-AMS-NUE and back). The return was even a rebook to get home a day, plus a seat assignment chance when they went from a F70 to F50.

Could booking the NW codeshare number instead of the KL number matter? I made sure it was a NW number since this can affect some promotions.

NOLAnwGOLD Dec 12, 2006 3:29 pm


Originally Posted by florin (Post 6835188)
Congrats! :) When you called, were they done processing or did your call speed up the processing?

I think it sped it up. THe agent had to look up the eticket number and put it into a request. He said it would be done in a few days, but then 12 hours later, the next morning, I looked and voila!

sheila-toulouse Dec 13, 2006 12:49 am

I've never had my KLM segment miles post without mailing my boarding passes and e'ticket itinerary. Even then, they get a status of 'Q' for a week after my documentation arrives. It takes about a week after mailing my paperwork that the miles are finally added. Last time, I did finally succeed in FAXING the information, still it took a week.

DHAST Dec 13, 2006 2:07 am

I flew FRA=AMS and AMS-FRA on KLM in October, and had no problem getting my miles to post. I don't know how quickly they posted, but it wasn't unreasonably long, if at all.

Business as usual Dec 13, 2006 3:05 am

I've had two KLM flights in the last four years for which the miles never posted. I called on one, but since I'm a "fake silver" (offered through their latest promotion) and the flights were short hops, I never bothered to fight too hard. But you hard-cores might want to keep an eye on that.


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