nwa.com getting too cookie/java intensive?
Jul 25, 2006 | 10:44 am
#1
Original Poster
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
nwa.com getting too cookie/java intensive?
I've noticed over the last few weeks that nwa.com seems to be really slow to load the home page. I've also noticed that there appears to be a lot more use of cookies and java. One thing I've noticed is that it appears that the last searched city pair is being saved, and is being auto-populated on loading the home page.
nwa.com home-page load has always been a teeny bit slow... you'll see it pause, and then load your WP number/etc (on the right). But lately, the home-page loading seems to have gotten worse...
Has nwa.com gone overboard with cookies and java?
Steve B.
nwa.com home-page load has always been a teeny bit slow... you'll see it pause, and then load your WP number/etc (on the right). But lately, the home-page loading seems to have gotten worse...
Has nwa.com gone overboard with cookies and java?
Steve B.
Jul 25, 2006 | 6:21 pm
#2
Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
Programs: Proud AA CK Spouse, AA Plat, HH Diamond, BonVoy Titanium, Caesars7* (comp), Wynn Black, HR Icon
Posts: 8,208
seems fine to me; on a mac g5 using safari;
maybe you're just using one of those lousy non-mac machines
maybe you're just using one of those lousy non-mac machines
Jul 25, 2006 | 7:30 pm
#3
Join Date: Oct 2004
Location: Anywhere but home
Programs: AA EXP, UA Gold/MM, DL Plat/2MM, HH Dia, PC Plat, MR Gold, ALL Sil
Posts: 4,679
I agree with the op -- I don't like the recent "enhancements" to nwa.com, and in fact have problems now more than ever with changing searches. I get the following error too frequently:
I also don't like some of the changes to the default settings, such as the search by schedule for award travel.
In my opinion, the search pages and functionality of nwa.com has gone downhill the past 2 or 3 months.
We're Sorry!
An error has occurred. Please try again or try back later. For immediate assistance, please contact nwa.com Customer Service at 1-800-NWA-NWKL (800-692-6955).
Once you get that screen, all of your search inputs are lost.An error has occurred. Please try again or try back later. For immediate assistance, please contact nwa.com Customer Service at 1-800-NWA-NWKL (800-692-6955).
I also don't like some of the changes to the default settings, such as the search by schedule for award travel.
In my opinion, the search pages and functionality of nwa.com has gone downhill the past 2 or 3 months.
Jul 25, 2006 | 8:15 pm
#4
Join Date: Dec 2001
Location: DL tin elite flying between TYS -VIE / ILZ / BTS
Programs: DL, ZSR, MHD ;)
Posts: 938
Well, after logging off and clearing cache, on comcast and 4 year old 1GHz celeron, W2kPro, Firefox 1.5.0.4, it took 7 secs (average of 5 measurements each between 6 to 8 secs).
When logged in it took on average 8 secs. I deliberatelly used a slower computer so that "slowness" was more evident.
I also did not find any trace of java anywhere, but there was plenty of javascipts on the client side.
But I found that they use www.omniture.com to track the visits to the web site.
When logged in it took on average 8 secs. I deliberatelly used a slower computer so that "slowness" was more evident.
I also did not find any trace of java anywhere, but there was plenty of javascipts on the client side.
But I found that they use www.omniture.com to track the visits to the web site.
Jul 25, 2006 | 10:38 pm
#5
Join Date: May 2005
Location: FAR/MSP/JAX
Programs: DL PM, AA PPro, Bonvoy Plat, Hertz Prez Circle, National Exec, HH Gold, IHG Gold
Posts: 62
I can relate to a few of the functionality problems you are encountering lately. I did a web page analysis of nwa.com using websiteoptimization.com. Nothing out of the ordinary, espicially considering only 1/10 of a mb of javascript is employed.
On the other hand, I have always been satisfied with all other aspects of the site -- mainly the organization.
Also, anybody ever have difficulty with Delta's site?
On the other hand, I have always been satisfied with all other aspects of the site -- mainly the organization.
Also, anybody ever have difficulty with Delta's site?
Jul 26, 2006 | 10:25 am
#6
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,684
I'm not sure what computers have to do with the title of this thread, but it's been a while since I've had a decent cup of coffee on NW.
If you want good coffee and a fresh-baked chocolate chip cookie, I'd advise flying Midwest Express.
Mike
If you want good coffee and a fresh-baked chocolate chip cookie, I'd advise flying Midwest Express.
Mike
Jul 26, 2006 | 11:55 am
#7
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,938
No java. If it ran java, it definitely wouldn't run on my broswer (not to forget Active X). No 3rd party (non-NW) javascript either.
Jul 26, 2006 | 12:21 pm
#8
Original Poster
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
Originally Posted by Jano
Well, after logging off and clearing cache, on comcast and 4 year old 1GHz celeron, W2kPro, Firefox 1.5.0.4, it took 7 secs (average of 5 measurements each between 6 to 8 secs).
When logged in it took on average 8 secs. I deliberatelly used a slower computer so that "slowness" was more evident.
I also did not find any trace of java anywhere, but there was plenty of javascipts on the client side.
But I found that they use www.omniture.com to track the visits to the web site.
When logged in it took on average 8 secs. I deliberatelly used a slower computer so that "slowness" was more evident.
I also did not find any trace of java anywhere, but there was plenty of javascipts on the client side.
But I found that they use www.omniture.com to track the visits to the web site.
Steve B.
Jul 26, 2006 | 1:45 pm
#9
Join Date: Aug 2005
Location: DFW
Programs: Delta MM, Marriott Life Titanium, Hilton Diamond, United Silver, IHG Plat
Posts: 2,908
If anything nwa.com isn't sophisticated enough with its cookies and signaling. If they were doing such things correctly you wouldn't have to re-log in constantly when you are doing rewards searches.
Jul 26, 2006 | 3:27 pm
#10
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,218
Looks like nwa.com recently added a new "feature" where it stores your last fare search from the home page...so now when you go to nwa.com, it loads the last city pair you entered (for me that was SEA-DFW). This is new within the past few days..and it will slightly slow things down as this info is stored in a cookie and the website has to access and read that cookie.
-RM
-RM
Jul 26, 2006 | 8:36 pm
#11
Join Date: Dec 2001
Location: DL tin elite flying between TYS -VIE / ILZ / BTS
Programs: DL, ZSR, MHD ;)
Posts: 938
Originally Posted by sbagdon
Something is slowing down those page loads. You can Akamai the main page, and other pages, and cookies shouldn't be an issue (client side), so it must be logging and/or database back-end lookups.
I did some more tests. On my Pentium M notebook the page loads in about 5 secs. The page without pics loads in about 4 secs. Now these are good times.
Also I noticed that docs from view.atdmt.com load always at the very end many times prolonging the total load time. The delay comes from using document.write in JavaScript, which is done at the very end when the page is being rendered.
Originally Posted by sbagdon
Either way... 6-8 seconds for a home-page load seems like a long time.
Steve B.
Steve B.
Jul 26, 2006 | 8:38 pm
#12
Join Date: Dec 2001
Location: DL tin elite flying between TYS -VIE / ILZ / BTS
Programs: DL, ZSR, MHD ;)
Posts: 938
Originally Posted by pmaddock
If anything nwa.com isn't sophisticated enough with its cookies and signaling. If they were doing such things correctly you wouldn't have to re-log in constantly when you are doing rewards searches.
For the next award fare search I always click "More Search Options" first and only then search.
Jul 28, 2006 | 11:31 am
#13
Join Date: Jul 2006
Posts: 123
Cannot connect
I was just on NWA.com trying to assess a NW travel package I bought from a Travel Agent. I had the booking # & confirmation #. I called the 1800# for help. "Oh NO, we cannot assist you. You must get all your info from the TA." I just wanted to confirm that a NW flight was switched to a Delta flight. "I cannot help you Call your TA!" 
Only stuff bought through NWA direct is on the NWA.com site. I don't even know if I can get my bording pass on-line.
Only stuff bought through NWA direct is on the NWA.com site. I don't even know if I can get my bording pass on-line.