Take that, NW!
Jul 21, 2006 | 4:05 pm
#1
Original Poster
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Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,946
Take that, NW!
In relation to the What NW giveth, NW taketh away and the Horrible PNR threads.
I went to check the fare again 20 minutes ago. A further drop of some $150 (return dropped frm Q to V to T) with travel to be complete in 12 days! Of course I phoned NW straight away. The agent was very surprised too. Seems the 1st reissue hadn't happened yet so she only got stung for a $10 call centre res fee instead of a 2nd C$37 reissue fee. So that voucher has increased in value to some 35% of the original fare.
I went to check the fare again 20 minutes ago. A further drop of some $150 (return dropped frm Q to V to T) with travel to be complete in 12 days! Of course I phoned NW straight away. The agent was very surprised too. Seems the 1st reissue hadn't happened yet so she only got stung for a $10 call centre res fee instead of a 2nd C$37 reissue fee. So that voucher has increased in value to some 35% of the original fare.
Jul 25, 2006 | 2:23 pm
#2
Original Poster
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Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,946
Unbelievable. The return fare dropped to K class with only 9 days to go so I phoned to get the $34 or so into a ECV. The ticket still has not been reissued since the 1st fare drop 5-6 days ago so don't have to pay a further $10 call centre fee or the reissue fee.
Makes up somewhat for the loss of 2,250 20k Bonus Round miles, or at least the satisfaction of depriving NW of future revenues.
Makes up somewhat for the loss of 2,250 20k Bonus Round miles, or at least the satisfaction of depriving NW of future revenues.
Last edited by YVR Cockroach; Jul 26, 2006 at 12:33 am Reason: Edited to say it's only 9 days until the return, 1 week to outbound
Jul 26, 2006 | 12:19 am
#3
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
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Now, all you need is a triple bump on this ticket, and you're set. 
Really incredible... shows how much rechecking your flights can pay off!
Really incredible... shows how much rechecking your flights can pay off!
Jul 28, 2006 | 11:43 am
#4
Join Date: Jul 2006
Posts: 123
NO refunds
I booked a NWA travel package in February and in April, the package dropped $500.00. They refused to make any adjustments. I am out $500 because I booked too early. The special is still going on now!! 
To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!"
To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!"
Jul 28, 2006 | 12:28 pm
#5
Join Date: Mar 2005
Location: HYX
Programs: ~IHG(p)/BW~Nat'l.Exec~ ~NW(SE)~ ~Cessna~ NASM.do-07 ~AAAF.do-05/06/07/08/09
Posts: 1,530
the package dropped $500
They're right .. your beef is with the TA
Fair assumption that, if it's TVLCTY/ EXPEDIA etc, you're hosed.
If it's NWA-WorldVacations, and you haven't traveled yet, get on the phone ~ to them.
Make sure you ask (politely) if they expect your repeat business in the future.
What's to lose ?
/.
They're right .. your beef is with the TA
Fair assumption that, if it's TVLCTY/ EXPEDIA etc, you're hosed.
If it's NWA-WorldVacations, and you haven't traveled yet, get on the phone ~ to them.
Make sure you ask (politely) if they expect your repeat business in the future.
What's to lose ?
/.
Jul 29, 2006 | 7:08 am
#6
Join Date: Jul 2006
Posts: 123
No Help
I immediately got on the phone with NWA. My TA also tried. I would need to cancel everything and pay the penalties, in order to get the NEW deal. Everything was the same, except they were giving a $500 rebate. I lost a $500 promotion from NWA.
My other beef is that NW A won't answer a simple question about their switch to Delta. "Sorry, call your TA".
My other beef is that NW
A won't answer a simple question about their switch to Delta. "Sorry, call your TA".
Jul 29, 2006 | 8:08 am
#7
Join Date: Mar 2005
Location: BKK, MKE
Programs: DL DM,Marriott Plat
Posts: 241
Originally Posted by Brudda
I booked a NWA travel package in February and in April, the package dropped $500.00. They refused to make any adjustments. I am out $500 because I booked too early. The special is still going on now!! To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!"
To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!" If the price had gone up $500, what would your reaction be if NW expected you to pay the difference now?
Jul 29, 2006 | 4:17 pm
#8
Join Date: Jul 2006
Posts: 123
I'm speechless, you're right. However, the money would have been a great bonus. What gets me is that everything was exactly the same, with a $500 discount! 
Jul 29, 2006 | 5:36 pm
#9
Join Date: Dec 2005
Posts: 439
Originally Posted by Brudda
I booked a NWA travel package in February and in April, the package dropped $500.00. They refused to make any adjustments. I am out $500 because I booked too early. The special is still going on now!! To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!"
To make matters worse, they won't answer my questions. I've been told, "You got it through a TA. Ask them!!"