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ECV voucher question, help please!

 
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Old Feb 27, 2006 | 3:35 pm
  #1  
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ECV voucher question, help please!

Hello,

I have 2 ECV voucher given to me from customer relation with my name on it, can I use this toward pet fee (traveling with pet) at the airport? I spoke with res. they weren't sure but they told me it's up to the airport and they (NW at airport) could access ECV from their computer? hmm.

Or another word , has anyone use their electronic ECV voucher at the NW airport ticketing counter?

Thanks,

J

Last edited by bmwsociety2; Feb 27, 2006 at 4:12 pm
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Old Feb 27, 2006 | 4:19 pm
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Originally Posted by bmwsociety2
Hello,

I have 2 ECV voucher given to me from customer relation with my name on it, can I use this toward pet fee (traveling with pet) at the airport? I spoke with res. they weren't sure but they told me it's up to the airport and they (NW at airport) could access ECV from their computer? hmm.

Or another word , has anyone use their electronic ECV voucher at the NW airport ticketing counter?

Thanks,

J
What's the version? If it's a DB210, it's only applicable to the purchase of a fare (not services?) in the name of the holder (if memory serves). Don't believe it can be used for other services on that fare, such as baggage overage, pet fees, unaccompanied minor fees, etc.

But do let us know!

Steve B.
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Old Feb 27, 2006 | 4:27 pm
  #3  
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It does not have a version, it came from an email at NWA customer relation.

Thanks,

J


Originally Posted by sbagdon
What's the version? If it's a DB210, it's only applicable to the purchase of a fare (not services?) in the name of the holder (if memory serves). Don't believe it can be used for other services on that fare, such as baggage overage, pet fees, unaccompanied minor fees, etc.

But do let us know!

Steve B.
bmwsociety2 is offline  
Old Feb 27, 2006 | 11:48 pm
  #4  
 
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I have used ECV's at the ticket counter before, so that should not be an issue. You want to make sure that you have the number with you that was included in the email from Customer Care so the people at the counter can pull it up easily.

My assumption is that you have a $150 credit on the voucher...just a guess If this is the case then I do not see why they wouldn't let you use if for the pet fee. The voucher simply has to be used by person who's name is referenced on it, and cannot be used for a ticket for someone else.

Good luck!
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Old Feb 28, 2006 | 12:01 am
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I'm curious, how much is the pet fee?
rastlin33 is offline  
Old Feb 28, 2006 | 2:40 am
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Originally Posted by bmwsociety2
It does not have a version, it came from an email at NWA customer relation.
I was under the presumption that every 012- ECV has a rate or version of some kind. DB-, PK-, whatever. Does it show up in your "unused voucher" screen, in your online FF account?

Steve B.
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