WP EUA on CO flights
#1
Original Poster
Join Date: Mar 2004
Location: NYC, ROC, HNL, PEN, BKK, KUL, SIN (check out http://my.flightmemory.com/kkua)
Programs: DL Diamond charter member; 2 million miler (45% from NWA, 2MM achieved 5/2018)
Posts: 682
WP EUA on CO flights
My spouse and I were upgraded without intervention. I'm a plat and he does not have any status. Usually, it's only at the airport, 2 hrs before flight.
Must've been a glitch on my recent travel, but can anybody confirm if CO's EUA system does not verify name with WP elite numbers?
Must've been a glitch on my recent travel, but can anybody confirm if CO's EUA system does not verify name with WP elite numbers?
#2


Join Date: Dec 2004
Programs: DL Plat
Posts: 794
If you're plat and he's on your PNR, he gets upgraded with you as a plat companion. Gold companions get upgraded at the airport (~2 hours in advance).
I think CO does verify name with WP status.
I think CO does verify name with WP status.
#3
Original Poster
Join Date: Mar 2004
Location: NYC, ROC, HNL, PEN, BKK, KUL, SIN (check out http://my.flightmemory.com/kkua)
Programs: DL Diamond charter member; 2 million miler (45% from NWA, 2MM achieved 5/2018)
Posts: 682
Originally Posted by chococat
If you're plat and he's on your PNR, he gets upgraded with you as a plat companion. Gold companions get upgraded at the airport (~2 hours in advance).
I think CO does verify name with WP status.
I think CO does verify name with WP status.
#4


Join Date: Dec 2004
Programs: DL Plat
Posts: 794
Crazy! Are they award tickets? I've heard that CO's system frequently lists the status of the source of the miles as the status of the person travelling. Its possible that the CO EUA system just matches last name and first initial? But then every J. Smith would probably get an upgrade.
#5

Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,459
Originally Posted by chococat
If you're plat and he's on your PNR, he gets upgraded with you as a plat companion.
#6
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Originally Posted by kkua
My spouse and I were upgraded without intervention. I'm a plat and he does not have any status. Usually, it's only at the airport, 2 hrs before flight.
Must've been a glitch on my recent travel, but can anybody confirm if CO's EUA system does not verify name with WP elite numbers?
Must've been a glitch on my recent travel, but can anybody confirm if CO's EUA system does not verify name with WP elite numbers?
If so, I noticed the airport/online checkin system doesn't name match the elite number to the name for the purposes of assiging "Elite Access" to the boarding pass. Theoretically, if you online or kiosk checkin while R inventory is available, that person will get an upgrade without a name match.
They have an issue where sometimes the R upgrade inventory opens up before the EUA sweep runs. When you checkin online or at the kiosk, it just looks for "R" inventory when asking whether you want to upgrade. If it's available, you get it, since the only trigger for that question is elite status in the FF number.
However, that doesn't mean an EUA will run on CO without a name match.
Never seen an upgrade actually happen. The time I noticed this was an accident where my # got put into both reservations when we booked at CO.com (but separate PNRs). Having your WP# show up twice for the same flights for flight credit on a regular basis is an invitation to losing your status and account.

