What's the purpose of the Reconfirm function?
Sep 11, 2005 | 5:43 pm
#1
Original Poster
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
What's the purpose of the Reconfirm function?
What's the purpose of the Reconfirm function on nwa.com? What happens if you reconfirm and don't show?
Sep 11, 2005 | 7:30 pm
#2
Join Date: Jul 2001
Location: DTW
Programs: Dirt Status w/ All
Posts: 5,049
I've noticed that the reconfirmation option appears if for some reason you cannot make changes to reservations online. I've got a mixed NW/CO itinerary tomorrow and the normal link to make changes to the reservation for this one only allows the "reconfirmation". I don't think I could change it because of something to do with a paper ticket on the CO segment. I could not check in online either.
Sep 11, 2005 | 8:08 pm
#3
Join Date: Aug 2004
Location: Round Lake, IL
Programs: UA GS, Marriott Titanium
Posts: 1,064
I have been able to make changes to reservations with Reconfirm option on there. Maybe its just that during the "strike" they want to get additional info for contacting if something goes wrong.
Sep 11, 2005 | 11:45 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,916
I like the reconfirm function. Now NW has no excuse to notify me when they move/cancel a flight in an itin I had reconfirmed!
Sep 12, 2005 | 6:47 pm
#5
Join Date: Jul 2001
Location: DTW
Programs: Dirt Status w/ All
Posts: 5,049
My mistake. I thought reconfirm and make changes were on the same link when you pull up the reservation. My current trip did not show the "change reservation" option since it was a mixed NW/CO itinerary - could not check in online or at a kiosk either. My trip for next week (all NW) shows the change option.
Feb 9, 2007 | 4:38 am
#6
Join Date: May 2005
Location: Oakland, CA
Programs: Gold:F9, Non-Elite: AS, UA, AA, WN
Posts: 752
Sorry to revive a dead topic but this is the only thing I could find on it and it's not very clear.
I have been having problems with my YYZ-OTP tickets constantly switching dates back to the original date (after changing it with KLM). 3 times now in 7 days I've called KLM and had it revert back. Finally, it seems like that pesky segment has been deleted from existance, as oppossed to just canceled. I took the opportunity to "reconfirm" my reservation in this state hoping it gets saved in the system the way it is now. That being said, I have no idea what this function actually does.
It's been almost 1 1/2 years now since the topic started, anyone figure out what reconfirming actually accomplishes?
I have been having problems with my YYZ-OTP tickets constantly switching dates back to the original date (after changing it with KLM). 3 times now in 7 days I've called KLM and had it revert back. Finally, it seems like that pesky segment has been deleted from existance, as oppossed to just canceled. I took the opportunity to "reconfirm" my reservation in this state hoping it gets saved in the system the way it is now. That being said, I have no idea what this function actually does.
It's been almost 1 1/2 years now since the topic started, anyone figure out what reconfirming actually accomplishes?
Feb 9, 2007 | 5:04 am
#7
Join Date: Mar 2006
Programs: Delta DM, HH Diamond
Posts: 314
So, I won't be using "reconfirm" in the future
