problem getting WP points from Continental
Aug 1, 2005 | 12:58 pm
#1
Original Poster
Join Date: May 2005
Posts: 57
problem getting WP points from Continental
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?
Any advice would be appreciated.
Thansk!
Any advice would be appreciated.
Thansk!
Aug 1, 2005 | 1:41 pm
#2
Join Date: May 2005
Location: NYC
Programs: NW Plat, CO Plat
Posts: 353
Originally Posted by lizabiz
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?
Any advice would be appreciated.
Thansk!
Any advice would be appreciated.
Thansk!
Aug 1, 2005 | 4:01 pm
#3
Join Date: Mar 2004
Location: MSY
Programs: NW Gold and now Delta Gold
Posts: 3,072
i think you need to complain
I second the other poster. My WP miles from CO posted in a few days.
Originally Posted by BBT in NY
In my experience, miles on CO flights post quite quickly (within 2/3 days). You have to call NW, but they might require you to send your boarding passes. Good luck!
Aug 1, 2005 | 4:13 pm
#4
Join Date: Sep 2004
Location: Thailand
Programs: DLPlat;AA,BA,US
Posts: 510
Ticketed by NW or CO ? Have your e-ticket?
Originally Posted by lizabiz
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?
Any advice would be appreciated.
Thansk!
Any advice would be appreciated.
Thansk!
Was the flight a codeshare on Co ..e-ticket from NW? If so...get your locator number from your ticket...look for your ticket number from bottom of the ticket...and use the "contact us" e-mail via nwa.com ....just fill out the form available for "missing miles" and provide ticket number...You should receive your miles.
If booked and ticketed by CO...suggest you get your Locator number along with your e-ticket number off your ticket...and call CO and ask them to send your miles earned to NW. CO may ask you to mail them copy of your ticket and locator number.
Hope this helps...Good Luck!
TravelerJim
Aug 1, 2005 | 6:35 pm
#5
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Originally Posted by BBT in NY
In my experience, miles on CO flights post quite quickly (within 2/3 days). You have to call NW, but they might require you to send your boarding passes. Good luck!
Aug 1, 2005 | 6:43 pm
#6
Join Date: Apr 2005
Location: SDF
Programs: AA plt,Ltgold
Posts: 212
Partial post
I had a 9 segment (all on CO) trip, 7 segments posted within 2 days of travel but 1st and last segments were missing. Sent my bp and receipt but still havent seen the miles in 4 weeks. ACT-IAH and IAH-ACT were the missing segments on CO connection. all