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-   -   problem getting WP points from Continental (https://www.flyertalk.com/forum/northwest-worldperks/458224-problem-getting-wp-points-continental.html)

lizabiz Aug 1, 2005 12:58 pm

problem getting WP points from Continental
 
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?

Any advice would be appreciated.

Thansk!

BBT in NY Aug 1, 2005 1:41 pm


Originally Posted by lizabiz
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?

Any advice would be appreciated.

Thansk!

In my experience, miles on CO flights post quite quickly (within 2/3 days). You have to call NW, but they might require you to send your boarding passes. Good luck!

peachfront Aug 1, 2005 4:01 pm

i think you need to complain
 
I second the other poster. My WP miles from CO posted in a few days.


Originally Posted by BBT in NY
In my experience, miles on CO flights post quite quickly (within 2/3 days). You have to call NW, but they might require you to send your boarding passes. Good luck!


travelerjim Aug 1, 2005 4:13 pm

Ticketed by NW or CO ? Have your e-ticket?
 

Originally Posted by lizabiz
I'm wondering if anyone else has had trouble with this? We flew over 5 weeks ago and still haven't seen any points and though we have an electronic itinerary, we've lost our boarding passes. Has anyone had experience with this? Must we speak to WP or Continental?

Any advice would be appreciated.

Thansk!

You have lost your boarding passes?

Was the flight a codeshare on Co ..e-ticket from NW? If so...get your locator number from your ticket...look for your ticket number from bottom of the ticket...and use the "contact us" e-mail via nwa.com ....just fill out the form available for "missing miles" and provide ticket number...You should receive your miles.

If booked and ticketed by CO...suggest you get your Locator number along with your e-ticket number off your ticket...and call CO and ask them to send your miles earned to NW. CO may ask you to mail them copy of your ticket and locator number.

Hope this helps...Good Luck!

TravelerJim

GTITAN Aug 1, 2005 6:35 pm


Originally Posted by BBT in NY
In my experience, miles on CO flights post quite quickly (within 2/3 days). You have to call NW, but they might require you to send your boarding passes. Good luck!

Yes, same here. Just flew CO a few weeks ago (CO coded and CO metal). Mileage posted within 72 hours of return and departure respectively.

pltwannab Aug 1, 2005 6:43 pm

Partial post
 
I had a 9 segment (all on CO) trip, 7 segments posted within 2 days of travel but 1st and last segments were missing. Sent my bp and receipt but still havent seen the miles in 4 weeks. ACT-IAH and IAH-ACT were the missing segments on CO connection. all


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