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Old Sep 30, 2004 | 1:25 pm
  #1  
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Join Date: Oct 2003
Location: MSP
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NWA website problems

Been trying to book flights all day. I keep geting asked what cities. Won't show any flights. Anyone else been having problems today??
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Old Sep 30, 2004 | 2:37 pm
  #2  
 
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Location: Round Lake, IL
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Originally Posted by frank8040
Been trying to book flights all day. I keep geting asked what cities. Won't show any flights. Anyone else been having problems today??
Had no problem...just did ORD-LAX
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Old Sep 30, 2004 | 3:01 pm
  #3  
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Over the last two days, whenever I tried to log-in into my NW WP account, I would have to do it two or three times since the site would always responded with some note stating that my log-in was invalid or that system error had occurred after the initial attempt to log-in. I would usually have to try to log-in two or three times b4 I could even access my account.

Ultimately, I was able to log-in, but it took some effort.
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Old Sep 30, 2004 | 3:20 pm
  #4  
 
Join Date: Aug 2003
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I have been running into problems for the past three days. Especially when looking into my account balance.
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Old Sep 30, 2004 | 3:43 pm
  #5  
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I had problems this morning when trying to check my existing reservations. This afternoon everything worked okay though.
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Old Sep 30, 2004 | 8:07 pm
  #6  
 
Join Date: Dec 2003
Location: Round Lake Beach, IL USA
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I haven't encountered this problem but I have been having issues for a couple weeks now when trying to put together multi city trips. When I try to do it via price by schedule whenever I get to the third leg of the itinerary I keep getting the "sorry" error. I reported it to NWA but still haven't heard back from them. It is a bit unnerving when I want to chose specific flights for some mileage runs/mini vacations and I keep getting erred out. I am not sure if it is just my searching or if there is a deeper bug in the programming.

Jer
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Old Sep 30, 2004 | 8:27 pm
  #7  
 
Join Date: Nov 2003
Location: Seattle/Denver, USA
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Originally Posted by WildcatJer
I haven't encountered this problem but I have been having issues for a couple weeks now when trying to put together multi city trips. When I try to do it via price by schedule whenever I get to the third leg of the itinerary I keep getting the "sorry" error. I reported it to NWA but still haven't heard back from them. It is a bit unnerving when I want to chose specific flights for some mileage runs/mini vacations and I keep getting erred out. I am not sure if it is just my searching or if there is a deeper bug in the programming.

Jer
Over the last 4 days I too have experienced the same "error" report when I've tried to book 4 or 5 seg trips. NWA said "we've gotten some reports of this prob and hope to resolve it shortly. That was 3 days ago and still the problem today. I need to book by 0000 tonite and may have to use Expedia or phone.
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