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New Elite Needs help!!

 
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Old Sep 23, 2004 | 10:18 am
  #1  
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Join Date: Aug 2004
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New Elite Needs help!!

My the miles from my most recent flight posted this morning, finally making me Silver Elite. I have a question: I will be flying to Italy in December and want to call in the day seat maps come out (9/26) to reserve a bulkhead or exit row seat.

Can someone send me the Elite phone number or direct me to where I can get it, so I can get through to a human in a reasonable amount of time?

Also, I am travelling with my family but have two seperate reservations b/c I booked online with two credit cards. Will they let me book seats together in the "elite reserved" seats, or only for myself since there are two confirmation numbers?

Thanks!
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Old Sep 23, 2004 | 10:53 am
  #2  
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Your silver status allows you to make seat selection for bulkheads and exit rows on nwa.com, even if you did not purchase the ticket online. It is a great new feature!

You will still have to call in to do preferred seating for the travelling companions on a seperate ticket. Only shoulder-to-shoulder seating is permitted for them. No opposite aisles or empty middle seats.
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Old Sep 23, 2004 | 11:15 am
  #3  
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If you are elite you can also call 800-225-2525 and go to the World Perks menu. When you are prompted for your FF number, it will redirect you to the elite queue. It did this for me when I was Gold and didn't have my card yet (this was pre-elite line for Silver members).
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Old Sep 23, 2004 | 11:26 am
  #4  
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Old Sep 25, 2004 | 6:02 am
  #5  
 
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Originally Posted by DavidDTW
You will still have to call in to do preferred seating for the travelling companions on a seperate ticket. Only shoulder-to-shoulder seating is permitted for them. No opposite aisles or empty middle seats.
That hasn't been my experience. I (Silver) recently purchased tickets at nwa.com for myself and my fiancee (not a member of any FF program). There are two separate ticket numbers (although only one six-character confirmation number). I had no problem assigning both of us online into preferred seating.

Then, I called the Silver Elite line to move us into exit row seating. On the outbound flight (a 757-200), we've got 16A and C, with an empty middle seat between us. (The return flight is on a -300, so I put us in 14A and 14B, as there is no 14C.) Again, no problems.
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