Extra CC fee in Denmark
#16


Join Date: Jul 2005
Location: BOS
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I've gotten PINs for my a MC and a Visa card issued in the US but I've been able to use them to do things like purchase train tickets. I enter the PIN for them when I am charging (need to do this in AMS as well). Is the 3.75% charged for these cards in Denmark?
#17
Join Date: Jul 2008
Programs: WN A List
Posts: 42
If the pin number somehow works there is no 3.75%. But that has never happened for me because I find the accepted pins are not for US cards, they are for the Danish credit cards. The Danish credit cards are different. Many of them have a chip in them. They are not swiped but placed into the reader. And yes, you pay 3.75% and the exchange rate. With VAT it becomes outrageous. Solution: apply for and get a Danish credit card if you go there a lot. Problems with solution: the banks will tell you foreigners can't get Danish credit cards (wrong), the cards are not easy to get if you are a US citizem (true--I had to get a letter of reference from my bank) and the websites are all in Danish when you log on to online bank. I love my Danish wife...but she and her country are expensive.
#18


Join Date: Jul 2005
Location: BOS
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My PIN definitely worked when buying a train ticket at the airport. I don't remember if it worked at a restaurant or if I just paid with Amex.
#19




Join Date: Apr 2005
Location: The Baltic Sea
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Posts: 5,955
Yes it is outrageous, but it is caused by the international credit card companies thinking that they are entitled to commissions of up to 10% of all retail purchases worldwide. With SEPA bringing an end to national debit cards, we may soon see fees spreading to other European countries as well. These fees may be based on the true costs of the payment method for the retailer.
#20




Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
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It is a rip-off and will continue as long as people do not reject it. The only way to do this is to file charge backs on them every single time it happens. If we don't all file charge-backs then you can expect this problem will continue to escalate.
#21




Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
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Yes the merchant makes money by doing this. The processor offers them a return for using the DCC. Some deals are as low as no fees on their accounts and some are even more lucrative.
#22




Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
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The terminal does have the ability to select a minimum of two currency choices. The choices are Local and Card. Some terminals offer an additional option.
#23




Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
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Posts: 5,221
The problem is that merchants either don't train their employees. This can be because of any of the following:
1. Lack of frequency of the event so merchant does not remember or think it is necessary.
2. Lack of time to train employees or concern of this.
3. Don't want the employee to know how so that they make the extra money.
4. Don't want you to know they know how, so they get a spiff for doing it.
1. Lack of frequency of the event so merchant does not remember or think it is necessary.
2. Lack of time to train employees or concern of this.
3. Don't want the employee to know how so that they make the extra money.
4. Don't want you to know they know how, so they get a spiff for doing it.
#24
FlyerTalk Evangelist



Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,925
Being a Dane, I have both a Dankort and MC (issued by Danish banks). No doubt that the retailer pays a %-fee when payment is made by cc (not Dankort where the fee is only 0.5 DKK as I recall it) but I have never experienced that the customer pays a fee or surcharge to the retailer. Maybe it is because my MC is not considered to be foreign when issued by a Danish bank?
A lot of retailers in DK don't accept MC due the exorbitant fees and because Dankort is dominant and widely accepted in Denmark.
Last edited by SK AAR; Feb 10, 2009 at 6:53 am
#25
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#26
Join Date: Aug 2000
Location: Table Rock Lake, MO
Posts: 223
Some years ago when I had this charged added to my US CC, I changed my PIN to 4 didget and can now purchase gas and even use it in grocery stores without this charge.
Also I have noticed than when you use your card with a PIN you often will be asked if you want to pay a little over the price for the merchandise and get cash back. Works fine.
Also I have noticed than when you use your card with a PIN you often will be asked if you want to pay a little over the price for the merchandise and get cash back. Works fine.
#27
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Join Date: Jan 2008
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My Amex (euro denominated) is practically unusable outside the euro area due to their xchange mechanism - first they convert the local currency at the buying rate to usd than convert that usd amount at the selling rate to euros. Yes, charges in usd are also OK.
#28
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#29
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what is foreign or not, is the country code in the phone # on the back.
It's a sort of discrimination against foreigners, I think
#30
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Join Date: Jan 2008
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To be precise, it's against foreign issued cards. Danes with foreign cards are also punished, while foreigners with Danish issued cards are not. But I agree, it sucks. (as a matter of fact I never came across this issue, but it's been a year or two since I used CC in DK. Maybe Finnish issue Nordea MCs are seen as "domestic"? At least I get DKK from the Nordea ATMs without any charges)

