Hit (not at fault) while driving rented National car: next steps?
#1
Suspended
Original Poster
Join Date: Sep 2019
Posts: 2,094
Hit (not at fault) while driving rented National car: next steps?
Greetings,
I rented a car from National and was sideswiped by another car on the highway.
I have the crash report (from NJ), and it correctly states that the other car made an unsafe lane change and sideswiped my rented car.
The National agent, when I returned the car, said that if another car changes lanes and crashes into you, you're not at fault. That's what happened, and the crash report confirms the "unsafe lane change".
I have non-owned car insurance and World Mastercard accident insurance.
I received a phone call from the National damage department and a letter from National, asking for my insurance coverage (either credit card or regular insurer).
Since it's not my fault, I expect the other driver to pay. The other driver has Geico insurance, which I see from online searching doesn't pay without a fight.
So:
(1) Do I report this to Mastercard and give National the Mastercard claim information?
Or (2) do I just submit the crash report to National and let National deal with it?
I like National a lot and don't think it's fair for National to have to deal with this, or bear any expense; however, I expect that the other driver is at fault so I want to ensure that the other driver's insurance pays. This is nothing personal; from my online research, I see that this is how the law works: if you change lanes and crash, you're at fault.
Thanks.
I rented a car from National and was sideswiped by another car on the highway.
I have the crash report (from NJ), and it correctly states that the other car made an unsafe lane change and sideswiped my rented car.
The National agent, when I returned the car, said that if another car changes lanes and crashes into you, you're not at fault. That's what happened, and the crash report confirms the "unsafe lane change".
I have non-owned car insurance and World Mastercard accident insurance.
I received a phone call from the National damage department and a letter from National, asking for my insurance coverage (either credit card or regular insurer).
Since it's not my fault, I expect the other driver to pay. The other driver has Geico insurance, which I see from online searching doesn't pay without a fight.
So:
(1) Do I report this to Mastercard and give National the Mastercard claim information?
Or (2) do I just submit the crash report to National and let National deal with it?
I like National a lot and don't think it's fair for National to have to deal with this, or bear any expense; however, I expect that the other driver is at fault so I want to ensure that the other driver's insurance pays. This is nothing personal; from my online research, I see that this is how the law works: if you change lanes and crash, you're at fault.
Thanks.
#2
Join Date: Oct 2001
Location: DTW
Programs: BW Diamond, Choice Plat, National Exec Elite
Posts: 3,120
My recommendation is that if you have a local.agent, you call them to advise of the situation. That way, if a claim is filed against you, you will have someone who is aware of the situation. Ultimately you and your insurance would be responsible if the other driver for some reason fails to do so. The police report in your favor is going to make it hard for the other company to refuse the claim. However, if for some reason it happens, your insurance will likely pay, and then go after the other company to recover the cost. It's a pain, yes. But it sounds like you have every thing lined up. Good luck!
#3
Join Date: Mar 2016
Posts: 1,884
My recommendation is that if you have a local.agent, you call them to advise of the situation. That way, if a claim is filed against you, you will have someone who is aware of the situation. Ultimately you and your insurance would be responsible if the other driver for some reason fails to do so. The police report in your favor is going to make it hard for the other company to refuse the claim. However, if for some reason it happens, your insurance will likely pay, and then go after the other company to recover the cost. It's a pain, yes. But it sounds like you have every thing lined up. Good luck!
As far as responsibility for damages is concerned, it might be helpful to think of this in terms of a chain of liability:
* You borrowed (rented) a car from National, and agreed to bring it back undamaged.
* You didn't (because you were hit by a 3rd party)
* You are responsible for making National whole
* The other guy is responsible for making *you* whole.
Say I borrow your fishing pole. I'm down at the dock fishing away, and some dude brushes by, bumps my elbow, and knocks your pole in the water. Would you be ok with me coming back and saying "hey, your pole is gone, but some dude (who you don't know, and have no prior relationship with) says he will buy you a new one"? Or would you expect me to replace it - and work it out with Mr Clumsy myself?
Another, more extreme example, that actually happened to my wife:
Wife is on her way home from work, & is sitting still in rush-hour traffic. A construction worker is cruising along at freeway speed in a pickup truck, with its bed completely filled with stacks of roofing shingles. The driver, who later freely admitted that he wasn't paying attention, rear-ended a stopped car. We will call that Car #6 . Car 6 was shoved into Car 5, which was shoved into Car 4, which was shoved into Car 3 (wife), which was shoved into Car 2, which was shoved into Car 1. All 7 vehicles were totaled. Amazingly, no one was seriously hurt.
The damage to our car was paid by the insurance of the car behind my wife, and the damage to the car in front of us was paid by our insurance, etc, etc. Once all of impacted (ha!) drivers were taken care of, their insurance providers went after the insurer of the guy who caused the accident. Our insurance told us later that he didn't have sufficient liability to cover the entire loss, so his company just paid up to his policy limits and walked away (and probably non-renewed him at the end of his current policy)
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,413
MasterCard insurance might not be primary since you have the nonowner policy too.
Make sure that you don't miss any deadlines to report the accident to MasterCard and your own insurance agent/company.
Can we assume that this was not a business trip?
Make sure that you don't miss any deadlines to report the accident to MasterCard and your own insurance agent/company.
Can we assume that this was not a business trip?
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
You are personally responsible for the damage because you are the renter. You are off the hook when someone pays National. Whether it is the other guy's coverage or yours is irrelevant to National.
One of the benefits of standard coverage in the US is that all of the who pays what is dealt with in the background by the two carriers.
Do remember that most policies require that you notify the carrier in fairly short order. If you don't and it turns out that the other guy is not at fault or that he has insufficient coverage, your own carrier(s) may deny coverage.
One of the benefits of standard coverage in the US is that all of the who pays what is dealt with in the background by the two carriers.
Do remember that most policies require that you notify the carrier in fairly short order. If you don't and it turns out that the other guy is not at fault or that he has insufficient coverage, your own carrier(s) may deny coverage.
#7
Suspended
Original Poster
Join Date: Sep 2019
Posts: 2,094
Thanks again for the responses.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
#8
Join Date: Sep 2013
Location: SFO/DTW
Programs: DL PM 0.5MM, Hyatt Globalist, HHonors Gold, SPG Plat, Marriott Gold, Avis PC, National EE, Hertz PC
Posts: 1,988
It seems pretty clear that you are not at fault. Just contact your insurance company and have them reach out to the other party's insurance company aka subrogation. Your insurance company will recoup your deductible from the other party's insurance company. You should recognize that this process requires you to pay money out of pocket initially, but your insurance company will recuperate the costs.
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Thanks again for the responses.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
#11
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 2,495
Thanks again for the responses.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
To recap: another driver did an "unsafe lane change" as per the police report re: the accident, changing from the left lane and sideswiping my rented car in the center lane. Based on what the National agent told me and what I found online, I'm not at fault due to the other driver changing lanes, crashing into me.
National sent me a bill for the repair to my rented car. The bill is due immediately and includes instructions for remitting payment. It also includes a form to give National my insurance information.
I'm sending a check to National today, but I'm confused by National (1) requiring payment from me but (2) asking for my insurance information. Clearly National isn't going to go after the other driver, but what's the point in asking for my insurance information since National is requiring payment from me? I assume that I need to just submit this to my credit card (for rental car accident coverage) and hope for reimbursement, or sue the other driver in small claims court?
I have no problem paying National but don't think that I or my insurer should have to incur the loss--the other driver should.
Thanks.
Handle everything promptly and follow up to make sure National is paid timely. I'm not sure how long they will happily wait to get paid, but they are obviously experienced with waiting on insurance payments, etc.
#12
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,588
Greetings,
I rented a car from National and was sideswiped by another car on the highway.
I have the crash report (from NJ), and it correctly states that the other car made an unsafe lane change and sideswiped my rented car.
The National agent, when I returned the car, said that if another car changes lanes and crashes into you, you're not at fault. That's what happened, and the crash report confirms the "unsafe lane change".
I have non-owned car insurance and World Mastercard accident insurance.
I received a phone call from the National damage department and a letter from National, asking for my insurance coverage (either credit card or regular insurer).
Since it's not my fault, I expect the other driver to pay. The other driver has Geico insurance, which I see from online searching doesn't pay without a fight.
So:
(1) Do I report this to Mastercard and give National the Mastercard claim information?
Or (2) do I just submit the crash report to National and let National deal with it?
I like National a lot and don't think it's fair for National to have to deal with this, or bear any expense; however, I expect that the other driver is at fault so I want to ensure that the other driver's insurance pays. This is nothing personal; from my online research, I see that this is how the law works: if you change lanes and crash, you're at fault.
Thanks.
I rented a car from National and was sideswiped by another car on the highway.
I have the crash report (from NJ), and it correctly states that the other car made an unsafe lane change and sideswiped my rented car.
The National agent, when I returned the car, said that if another car changes lanes and crashes into you, you're not at fault. That's what happened, and the crash report confirms the "unsafe lane change".
I have non-owned car insurance and World Mastercard accident insurance.
I received a phone call from the National damage department and a letter from National, asking for my insurance coverage (either credit card or regular insurer).
Since it's not my fault, I expect the other driver to pay. The other driver has Geico insurance, which I see from online searching doesn't pay without a fight.
So:
(1) Do I report this to Mastercard and give National the Mastercard claim information?
Or (2) do I just submit the crash report to National and let National deal with it?
I like National a lot and don't think it's fair for National to have to deal with this, or bear any expense; however, I expect that the other driver is at fault so I want to ensure that the other driver's insurance pays. This is nothing personal; from my online research, I see that this is how the law works: if you change lanes and crash, you're at fault.
Thanks.
I would not have sent a check to the rental-car company. Rather, I would have just reported the accident and forwarded the police report, photos, demand letter, etc., to whichever of your insurers (the credit card's or your non-owner policy's) provides coverage in this situation.
Good luck!