Experiences with Hotels.com - - Looking for Impressions
Nov 16, 2003 | 10:51 am
#1
Original Poster
Join Date: Oct 1999
Location: NY/NJ
Posts: 525
Experiences with Hotels.com - - Looking for Impressions
I'm doing an analysis of Hotels.com and looking for consumers' impressions of their strengths/weaknesses/experiences. Any help would be appreciated.
Please post here or contact me at [email protected]
Please post here or contact me at [email protected]
Nov 16, 2003 | 11:17 am
#2
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,809
Pros: comprehensive selection in many cities, easy search, excellent prices in many cases, ability to scope a particular property's amenities prior to booking (unlike Priceline, etc.), never a problem getting reservations honored or being treated like a second-class guest.
Cons: not always the lowest price or even a GOOD price, inability to book more than one room at a time on the website (making it difficult to use for group business trips), you have to prepay entire cost of room at time of booking (as with Priceline), bookings don't always earn points with some hotel chains' loyalty programs (as with Priceline).
Cons: not always the lowest price or even a GOOD price, inability to book more than one room at a time on the website (making it difficult to use for group business trips), you have to prepay entire cost of room at time of booking (as with Priceline), bookings don't always earn points with some hotel chains' loyalty programs (as with Priceline).
Nov 16, 2003 | 11:20 am
#3
Suspended
Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by leiterk:
I'm doing an analysis of Hotels.com and looking for consumers' impressions of their strengths/weaknesses/experiences. Any help would be appreciated.
Please post here or contact me at [email protected]</font>
I'm doing an analysis of Hotels.com and looking for consumers' impressions of their strengths/weaknesses/experiences. Any help would be appreciated.
Please post here or contact me at [email protected]</font>
http://www.fodors.com/forums/pgMessa...AFrequentFlyer
Nov 16, 2003 | 11:34 am
#4
Join Date: Sep 2002
Location: Laguna Niguel, CA
Posts: 3,780
I have become very fond of tripadvisor.com When I put in my specific hotel, it will check most online sources at once for quotes for my dates (hotels.com, travelocity, expedia, travelweb, etc.)
It seems that EVERY TIME, hotels.com show "no availability"
At least 2 or 3 of the other places show rooms. I can't figure it out but I'm pretty sure I don't want to use them of they have such limited resources.
It seems that EVERY TIME, hotels.com show "no availability"
At least 2 or 3 of the other places show rooms. I can't figure it out but I'm pretty sure I don't want to use them of they have such limited resources.
Nov 16, 2003 | 11:36 am
#5
Join Date: May 2003
Location: 1 hour from Khao Yai, Thailand. No longer Bangkok, China, Taiwan , Palm Coast, FL, LA, or Chicago though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,572
In my opinion, a waste of time.
The one time I did use them, for a "4 star" hotel in Rome, we checked out right away. At least they refunded 2 of the 3 nights charges. I should have known as the price was too low.
I used to check them all the time and found nothing but prices higher than even the chain's web site rates, or low rated hotels at prices that were not much different nor lower than better known and desireable hotels.
The one time I did use them, for a "4 star" hotel in Rome, we checked out right away. At least they refunded 2 of the 3 nights charges. I should have known as the price was too low.
I used to check them all the time and found nothing but prices higher than even the chain's web site rates, or low rated hotels at prices that were not much different nor lower than better known and desireable hotels.
Nov 16, 2003 | 11:15 pm
#7
Join Date: May 2001
Location: is everything...but...
Programs: dont matter anymore...
Posts: 3,019
