I don't think I would necessarily value the 500 miles at more than $5 but that is $5 for what inconvience? Did someone have a stroke thinking that they had won and then not. I saw the email that morning and immediately felt that something was wrong and then saw it confirmed by checking flyertalk and seeing multiple winners. People can be upset but I guess there are only a few of us that have ever made a mistake.

I guess I am an naive because accidents happen. People should be compensated for injuries but this belief that they hit the lottery is stupid. Though I believe karma pays back those type of people.

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Robert

Pretty flaky topic, IMHO.

http://www.flyertalk.com/forum/wink.gif

This thread has lost all relevance. It is now just a rant. For the record I agree with
Beckles. Thank you, Kellogg, for the 500 miles.

BTW, as a former resident of MI, I'm very happy to learn that Frank Kelly is no longer AG.



[This message has been edited by kappa (edited 05-07-2003).]

Amen. Amen. A little less greed and a little more forgiveness could go a long way in these troubled times.

when I screw up and make a mistake, I keep my word, and yes I have lost revenue but gained more clients.
Surely, this case is corporate fraud, isn't enron a mistake? the list can grow bigger.
According the FTC kelloggs is liable for 25000 miles or they have to settle with the individual.
I am awaiting the outcome of the MI Attorney General.
I was advised by them, that they will seek, an agreeable settlement.
Ms. Ganka @kelloggs told me over the phone, that if we reach a settlement, It shall remain confidential, and cannot post it anywhere including flyertalk.com , she have seen lots of damage from flyertalk, and a article in local battle creek newspaper.

I agree that Kelloggs should step up and award everyone who received the e-mail more than just 500 miles. My husband and I both filed complaints with MI Atty General today. Curious to see what happens.

I really, really, really hope you people who are making the biggest stink get nothing. What a joke. "Private settlement"? Be serious-- or at least, keep it "confidential" and spare us your self-righteous belly-aching here. There is no "fraud" here-- look that word up in the dictionary. And what the hell does Enron have to do with this?

Grow UP. http://www.flyertalk.com/forum/rolleyes.gif


[This message has been edited by JonNYC (edited 05-08-2003).]

http://www.flyertalk.com/forum/rolleyes.gif

Words that come to mind as I read this thread ... libel ... extortion ...

Somehow, I don't think local battle creek newspaper even registers a blip on Kelloggs' radar screen. Surely, Ms. Ganka was just kidding around when she told you that.

To all of you who are tying up the Michigan Attorney's General's phone lines to complain about Kellogg's: Please, leave him alone so he can devote all of his office's resources to going after this guy: http://www.detnews.com/2002/technolo...a01-625507.htm

If I paid Michigan taxes and found that the AG's office was wasting my money pursuing Kellogg's on this, I'd be more upset at them than I am at Kellogg's for making an annoying, though unintentional, mistake.

Some people have too much time on their hands, too great a sense of self-entitlement, or (in all likelihood) both.

With all due respect, I must disagree with JonNYC, Efrem and others. It's not the miles per se; it's the disrespect shown by offering a really insulting "settlement". I would have preferred zero miles accompanied by a more sincere apology and a detailed explanation of how many people were incorrectly awarded the prize. I don't appreciate taking the time to enter every day and then be treated like a beggar who can be made to go away with a few pennies. It was their error; at the very least they could grovel a bit more instead of projecting a "too bad" attitude.

In addition, I have not yet been notified of the mistake. Were I Joe Public without any knowledge of FT, I would still be confidently awaiting my 25,000 miles and perhaps even making some concrete plans for their use. I think that is an inexcusable lapse.

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Vasant

You do make some very good points.

Even a stopped watch is right twice a day! http://www.flyertalk.com/forum/wink.gif

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Vasant

I agree with you 100%. Very well writen. IMO I just do not think it is worth the trouble to pursue it for the few extra miles you may get.I would prefer a law saying that if this should happen again in the future with any company that they be liable for more than just saying sorry or insulting us with a $10 conselation prize.