For your best interest please file a complaint with the MI Attorney General.

Please use the following link:
https://www.ag.state.mi.us/cp_division/w3cp_c01_new.asp

Make sure to mention Kelloggs- 1 Kellogg Sq
Battle Creek, MI
& Epiinc - Battle Creek, MI

A consumer investigator told me that the more the merrier and better, and you have nothing to loose.

You do have something to lose, companies like this won't ever offer competions like this online again.

Some programmer made a mistake, is it worth filing official complaints about this? Besides that, their T&C's are in their favour...

Actually, consumer affairs is our taxes at WORK, nothing to loose, but it will be on record that kelloggs engages in sweepstakes fraud.
If Kelloggs defrauds me on this sweepstake, then why not on the cereal?
I have switched to General Mills.

Give me a break. This isn't fraud. Somebody made a mistake. Nothing more. You didn't win anything and you don't even deserve the 500 miles thay are giving. I would hope that the Attorney General's would not waste their time on this. There is real consumer fraud that needs to be stopped.

Fraud is far too strong a term to use here. (And tossing serious legal accusations around lightly, apparently without understanding what is being written, is too serious to pass by without comment.)

Fraud requires intent. One definition of fraud is "a purposeful unlawful act to decieive or manipulate in order to damage others." You can look up others in your own law books.

I don't think anyone has seriously suggested that Kellogg's or its agents did this on purpose.

They goofed up. I will leave it to others to decide if their goof exposes them to legal liability. Fraud, however, ain't in it.

I agree - this was simply a mistake.
No reason to escalate the situation.

Funny thing is that before I joined this list I would have been the first person arguing vehemently for my miles as my right because they goofed. But being on here and seeing other people act that way- and even threatening legal action - has made me see how petty it really is. Thai opened my eyes.

Fraud is one thing, and yes that should be brought to the attention of the public and law enforcement- but honest mistakes happen and are another matter.

If they are not willing to make a peace offering like American has graciously done - I am not willing to tie up the legal system with this. I will simply choose for myself if I want to use them in the future (and the answer is probably yes).
I want to be the legitimate winner

While I think this thread belongs on the AA board (where it may get closed), I must respond that American did not make a mistake. Kellogg or its agent did. Why should anyone question whether to continue to fly AA?
I will switch to General Mills when they too offer AA miles in exchange for eating my normal food!

Cheers.

[This message has been edited by kappa (edited 05-01-2003).]

One aspect of this I find very interesting is Kellogg's reluctance to tell the news media just how widespread the erroneous notifications were. On one hand, they seem to imply that it was only in the thousands. On the other hand, they indicate that the reason the link to the 500 mile ex gratia goodwill gesture didn't work Monday morning is that it was overwhealmed with responses.

I think they really should come forward and indicate publically how many thousands of these erroneous notifications went out.

This is a post from yahoo messages on finance.yahoo on the Kelloggs board.
http://messages.yahoo.com/bbs?.mm=FN...78659&mid=3384

There was no purchased required to enter this contest. Those that are huffing and puffing about taking their business elsewhere did not buy anything.

To me, it is like being mad at the airline because they put you on the Bump waitlist, called you to the podium and then did not need you and you did not get a bump voucher.

It really must be a slow day on other news fronts.

All this proves, IMO, is that there is another person out there upset with Kellogg's over this.

Like others have said, crying "fraud" is way out of line. Fraud implies intent to cause harm - something which no one here can establish, I don't think.

Now, I did get one of these winner mails, but I never got the apology letter. I still can hold out (a little) hope.

Mike

I just spoked to a Sr. specialist at kelloggs: Jennifer Gankers, she said that kelloggs is monitoring flyertalk.com
If enough posters will show their opinions about kelloggs and their snafu, or postings about a boycott, kelloggs will offer a better and sweetened goodwill gesture.
Indication was to about 12500 miles.
Jennifer can be reached at:800-962-0052

Why am I not surprised about who started this thread...?

Why dont we start burning Kellogs products in the streets, run them over with bulldozers and maybe they will give us each a million miles to go away.
mike

As long as they come for free! and yes! Kelloggs will get the message.